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My PayIDs® - business customers

ANZ Internet Banking for Business administrators can link a mobile number, email address or ABN/ACN to an eligible bank account to use as a PayID®. This PayID can be used to receive secure payments quickly,disclaimeror set up a PayTo agreementdisclaimeron behalf of the business.

Administrators can create a PayID and edit, close or transfer it using ANZ Internet Banking for Business.

How do I manage my PayIDs?

Create a PayID

Edit a PayID

Transfer a PayID

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For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about how to mange PayIDs for business customers.

A PayID type refers to the form of identifier linked to a bank account to create a PayID.

Eligible ANZ accounts can be linked to the following PayID types to create a PayID:

Eligible ANZ accounts can pay to the following PayID types:

Any ANZ account which is eligible to receive faster payments via the Osko service can be linked to a PayID.

When you create a PayID, you’ll be able to see which of your account/s are eligible.

While most Australian banks should support payments to PayIDs, you may need to check with your payer to confirm whether or not they are able to make a payment to your PayID.

PayID is the naming service that allows you to send and receive payments using a mobile number, email address, ABN/ACN or Organisation IDs (Org IDs).

Osko is the service that provides near real time transfers between participating accounts.

After you’ve successfully submitted your application, your PayID should be ready to use in a few minutes, however could take up to a few hours in peak times.

No. Your PayID is for sending and receiving payments and cannot be used to access your accounts.

Yes. PayID provides a simpler addressing method for sending and receiving payments; however payments can still be addressed to your BSB and Account number if you create a PayID for that account.

You can only link each of your PayIDs to one eligible bank account.

You can only link each of your PayIDs to one eligible bank account.

PayID is for sending and receiving digital payments. Your PayID can be used to set up a PayTo agreement with a merchant or business or pay friends, family, in as little as 60 seconds.

You can create a PayID using each of the email addresses and mobile numbers that you have listed as contact details with ANZ.

If you have an eligible ANZ business account you can also create a PayID using an ABN/ACN.

No. PayIDs do not attract any additional charge and can be created by any ANZ account holder who has registered a mobile number, email address or ABN/ACN with ANZ and has an eligible ANZ account to link it with.

To pay to a PayID an account must be both NPP eligible and eligible to make Pay Anyone payments.

PayID information is stored in a Central Addressing Server (CAS). This information includes your PayID and your PayID name as well as the institution name and BSB and Account numbers of your linked account.

No. Osko payments are sent independently of the PayID system.

For a payment to be sent via the Osko service it requires both of the accounts to be registered to send and receive Osko payments.

Eligible ANZ accounts can send and receive Osko payments. Whether or not the payment is sent via the Osko service depends on whether your account is eligible, and whether the payee’s account can receive Osko payments.

When receiving a payment, whether or not your payment is sent via the Osko service will depend on whether or not your account and the payer’s account are registered to send Osko payments.

With ANZ, any customer or business customer can create a PayID as long as they have an eligible ANZ account, as well as a phone number, email address or ABN/ACN to link to it.

PayIDs can’t be used to withdraw cash from an account. They are designed to make sending and receiving payments easier.

Payments to PayIDs are only supported within Australia.

Once you’ve created it, you can request payments by giving payers your mobile number, email address or ABN/ACN.

Yes, you can setup a PayTo agreement on an eligible account using your PayID.disclaimer

More information on PayID can be found at

More information on PayTo can be found at

PayID and PayTo are registered trademarks of NPP Australia Limited.

Eligible accounts and payments only – sending and receiving account must be capable of processing faster payments. Technical interruptions may occur and some payments may be delayed e.g. for security screening.


To be eligible to use a PayID for a PayTo agreement, the account must be eligible to send and receive NPP payments. PayTo is only available if offered by the relevant Payee. Technical interruptions may occur.