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To order a replacement card:
You should receive your card in the post within 5-7 working days.
It’s really important to make sure that your address is up to date as ANZ will send the card to the most recent address you have provided us. If your address has changed recently, you should update it right now.
A replacement for your expiring card will automatically be sent to your mailing address (unless you’ve requested otherwise) and should arrive by the third week of the expiring month.
If you don’t receive your card seven days before the end of the month, please contact us.
You can activate eligible ANZ cards in the ANZ App and ANZ Internet Banking. You can set the PIN for your new card in the app too. We can show you how.
Make a one-off payment or transfer from an ANZ linked account in ANZ Internet Banking or the ANZ App. Use BPaydisclaimer if paying from a non-ANZ account.
Your minimum monthly payment is the minimum amount you must pay to your credit card every month. Refer to your account statement.
Specify a set amount each month. If the set amount is lower, we will debit your minimum monthly payment, listed on your statement, to help you avoid any late fees.
Clear the balance on your credit card each month. The closing balance amount includes any overdue/over limit amount owing as well as the current balance owing on the account.
To transfer to your ANZ Credit Card:
You can only transfer money as a one-off payment in the ANZ App. To make a recurring or future payment to your card, please refer to the Internet Banking instructions next.
To pay your ANZ Credit Card:
To transfer to your ANZ Credit Card:
You can make a one off payment or transfer, recurring or future payments.
Please note that this "Pay credit card" function is not the same as CardPay Direct, and different rules applydisclaimer.
To change your credit card limit:
To increase or decrease your credit limit you must be the primary credit card holder. All credit card limit increases are subject to our lending criteriadisclaimer.
Not sure what type of card you need? Explore ANZ credit cards
To change your ANZ Credit Card typedisclaimer:
Only the primary cardholder can request to change their credit card type.
How to view your reward points summary in Internet Banking
To check your reward point balance visit the ANZ Rewards website. For enquiries about the points earned on your ANZ Rewards card, contact the ANZ Rewards Centre on 1300 367 763, 9am to 5pm (AEST/AEDT), Monday to Friday.
If you'd like to allow a close friend or family member to make purchases on your ANZ Credit Card account, in some circumstances they can be issued with a card of their own. ANZ refers to such a person as an "additional cardholder".
The "Add an additional cardholder" function makes adding an additional cardholder to your ANZ Credit Card easy. All you need to do is complete the cardholder's details and accept a declaration of your responsibilities as the primary cardholder.
Note: Although additional cardholders can charge their purchases to your ANZ Credit Card account, you are still responsible for meeting the repayment obligations.
To add an additional cardholder:
Note that only the primary credit cardholder can submit a request for an additional credit cardholder.
Support information for online banking as well as products and services.
Want to speak to a human? Here you'll find the right number for your enquiry.
Book an appointment online to speak to someone at your preferred branch.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Labels and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.