ANZ Cyber Secure
At ANZ, we put our customers first. That’s why we work 24/7 to keep your banking details secure. Learn more about safeguarding your data and the steps we take to protect you and your money.
View the latest ANZ Security alerts
Stay Smart Online Week 2019
ANZ is proud of its ongoing partnership with the Australian Government and Stay Smart Online Week, which aims to raise awareness of how Australians can protect themselves online by taking some simple steps to get on top of their cybersecurity. This year, Stay Smart Online Week will be held from 7 to 13 October 2019.
Four steps to protect your virtual valuables
Pause before sharing your personal information
Ask yourself, do I really need to give my information to this site or this person?
Activate two layers of security
Use two-factor authentication for an extra layer of security to keep your personal information safe.
Be aware of current scams. If an email, call or SMS seems unusual, check it through official contact points or report it.
Turn on automatic software updates
Set your software, operating system and apps to auto update to make sure you get the latest security features.
Bank account protection
Want to know how to keep your account and personal information safe? Learn about bank security, the processes we have in place, and what you can do to stay safe and secure.
Business protection
We take the security of your business seriously. Protect your company, staff and customers with our business fraud prevention tips and our range of security services.
Fraud detection
Spot the signs of fraud and understand how to protect yourself. We'll arm you with what you should know about common types of fraud, scams and computer threats.
Report fraud
Find out how to report a suspicious message or that your personal details or banking information's been compromised.
Looking for security information about your ANZ corporate digital services?
At ANZ, we work around the clock to safeguard your ANZ corporate accounts and information when you use our digital services.
Helping you to protect your accounts and your business against online fraud is important. Learn more about:
- How ANZ protects you online
- What security controls your company can put in place
- How to protect and manage your own online security
- Cybersecurity resources you can access
Protect yourself online
The Australian Government's Stay Smart Online site features online alerts and tips to protect yourself and, if you're a business owner, to protect your company. Learn how to protect yourself online, understand the latest online threats and recognise how best to respond.
ANZ Privacy Centre
Find out how we manage and protect your personal information, particularly when providing a product or service to you.
Contact us
Report a lost or stolen card
Call us anytime on 1800 033 844
If you're overseas call +61 3 8699 6955
Learn more about our ANZ Fraud Money Back Guarantee
Report fraudulent or unusual activity
Personal Banking Customers:
13 33 50 / +61 3 9683 8833
Business Customers using ANZ Transactive:
13 70 28 / +61 3 8693 7153
This information seeks to raise awareness and provides general information only. It may be necessary or appropriate to ensure that measures are taken in addition to, or in substitution for, the measures presented having regard to your particular personal or business circumstances.