Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
If it seems too good to be true, it probably is. Scams are designed to trick you into parting with your money or sharing personal information.
Anyone can be targeted so keep yourself safe. Learn about the different types of scams and how to spot them so you can steer clear.
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Received an email, call or SMS claiming to be from ANZ? Check it’s really us contacting you. It could be a scam to get your personal details or money.
Protect your inbox. Hackers can gain access to your email account, impersonating you to trick contacts into sending money or sensitive information.
Scammers can pose as friends, family, or employees of trusted companies. Confirm identities before sharing any personal information or funds.
Investment scams promise high returns. They can be hard to spot as they're often backed with professional-looking websites and documents.
Be wary if asked to make a payment or share personal details during the hiring process for a job. Research companies and avoid unrealistic job offers.
Moving funds for someone via your bank account could make you an unwitting accomplice in illegal financial activity. Protect yourself and your money.
Shop smart and stay secure. Scammers offer goods or services online and then vanish with your money. Research sellers and use secure payment methods.
Deceptive emails or messages can trick you into sharing sensitive information like passwords or financial details. Don’t take the bait.
Cybercriminals posing as tech support can take over your devices and demand payment. Avoid unsolicited tech help and keep your devices secure.
Be careful who you trust online. If someone’s gained your trust and affection, and then asks for money, they might be taking advantage for financial gain.
Cybercriminals use threats, intimidation or coercion to extort money from you. These tactics feed on fear so stay strong and report threats.
Be wary of unexpected calls or messages claiming you’ve come into money. False promises of wealth are a way to access your funds or personal details.
ANZ regularly contacts customers via genuine calls and messages. However, cybercriminals can also contact you, claiming to be from ANZ.
They often use a technique called ‘ID spoofing’, where their caller ID shows a different number to the one they’re actually using.
This means they can mimic the name or number of major organisations, like ANZ.
We’re working with major telecommunications companies to activate anti-spoofing technologies to prevent scammers from abusing the “ANZ” brand in messages.
In a genuine ANZ call, SMS message or email, we'll never ask you to:
If unsure about a call, hang up immediately. If unsure about a message, don’t click on links or attachments.
The information on this page does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you and read the relevant terms and conditions, Product Disclosure Statement and the ANZ Financial Services Guide (PDF) before acquiring any product.
Applications for credit subject to approval. Terms and conditions available on application. Fees and charges apply. Australian credit licence number 234527.