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Our Environmental, Social and Governance (ESG) approach
Our purpose at ANZ is to shape a world where people and communities thrive. We're focused on integrating our purpose and ESG approach into our business strategy. This has created opportunities for us to better serve our customers and generate long-term shareholder value.
Our ESG approach is focused on three key areas - Financial Wellbeing, Environmental Sustainability and Housing - where we're responding to complex societal issues central to our customers and business strategy. These focus areas are underpinned by a commitment to Fair and Responsible Banking.
Financial wellbeing
Improving the financial wellbeing of our customers, employees and the community at large by helping them make the most of their money throughout their lives.
Environmental sustainability
Supporting household, business and financial practices that improve environmental sustainability.
Housing
Improving the availability of suitable and affordable housing options for all Australians and New Zealanders.
Fair and responsible banking
Keeping pace with the expectations of our customers, employees and the community, behaving fairly and responsibly and maintain high standards of conduct.
ESG targets
Each year, we set public targets that reflect our strategic priorities and respond to our most material Environmental, Social and Governance (ESG) issues. We regularly review and report on our progress in publicly-available reports. Below is a snapshot of our progress on some of our key initiatives.
$21.95 billion
funded and facilitated towards the environmental sustainability of our customers, since October 2019.
$1.43 billion
financed in affordable, accessible and sustainable homes to buy and rent.
ESG policies and practices
Our integrated approach to ESG, linked closely with our purpose, values and culture, supports the sustainable delivery of our business strategy. Our ESG policies and practices support us in achieving our strategy and focus on responding to our most material ESG risks and opportunities.
Human rights
We support and respect the human rights of our employees, customers and communities in line with international standards, our Code of Conduct and our Values. We expect the same commitment to human rights from everyone who works for or with us.
Environmental sustainability
We want to be the leading Australia- and New Zealand-based bank in supporting customers' transition to net zero emissions by 2050.
Materiality
Through our annual materiality assessment, we engage with internal and external stakeholders to inform our identification of ESG risks and opportunities. We seek to identify those issues that have the most potential to impact our ability to operate successfully and create sustainable value for our shareholders and other stakeholders. Further details including the outcomes of our most recent materiality assessment can be found in our ESG reporting.
2021 Full year ESG target update
27 October 2021
ANZ's 2021 Environment, Social and Governance (ESG) Supplement
This report provides detailed information on ANZ's sustainability performance and challenges. In response to stakeholder feedback, for the first time, we're releasing our ESG Supplement at the same time as the Annual Report.
2021 ESG Supplement
Detailed information on ANZ's sustainability performance and challenges. Released 27 October 2021.
2021 Half-Year ESG Targets Update
Half-yearly report on progress against key sustainability targets. Released 27 October 2021.
2021 ESG investor briefing
Our annual ESG investor briefing pack. Released 16 September 2021.