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Environment, Social and Governance (ESG)

Our ESG approach is guided by our ESG focus areas, which are closely linked to ANZ’s business strategy and our purpose to shape a world where people and communities thrive.

We recognise that our ability to manage ESG risks and opportunities in our operating environment is critical to the bank’s long-term success.

Our ESG approach

Each year we set public Environment, Social and Governance (ESG) targets and a corresponding Group-wide program of work to support the sustainable delivery of our business strategy.

Our ESG governance processes are overseen by the Board and management through our Board EESG Committee and management Ethics and Responsible Business Committee.

More about our approach


Our ESG focus areas

We are helping to respond to complex societal issues central to our customers and our business strategy. In particular, we are focusing our efforts on: financial wellbeing, environmental sustainability and housing. Fundamental to this approach is a commitment to fair and responsible banking. 

More about our focus areas


Social and environmental risks and opportunities

We closely monitor and respond to the most significant social and environmental risks and opportunities that have the potential to impact our ability to successfully operate. These include:


Climate change

Climate change and how we are managing the business risks and opportunities associated. This includes our role in supporting our customers to transition to a low carbon economy.

More about our approach to climate change

Human rights

Human rights standards, including the way we treat our employees, promote a culture of respect with our customers and suppliers and contribute to the communities in which we operate.

More about our approach to human rights and modern slavery

Sustainable procurement

We are a large organisation with an extensive supply chain and we recognise that our procurement activities have social and environmental impacts.

More about sustainable procurement at ANZ

Responsible business lending

We seek to assess and manage the impacts of our lending decisions through the application of our ESG Risk Policy and accompanying sensitive sector requirements.

More about responsible business lending

ESG performance snapshot

Each year, we set public targets which reflect our strategic priorities and respond to our most material environmental, social and governance (ESG) issues.

More about our progress against selected ESG targets


More ESG information

ESG performance and reporting

Our ESG reporting discloses our ESG performance and management of material issues aligned with our commitment to fair and responsible banking and our focus areas of financial wellbeing, environmental sustainability and housing.

More about performance and reporting

ESG ratings and recognition

External awards and ratings recognising our ESG performance.

More about how ANZ rates in DJSI, CDP and other indices

External ESG commitments and frameworks

We are signatories to, and members of, various external commitments and external frameworks dedicated to raising ESG performance.

More about our involvement in commitments and frameworks