ANZ operates in 34 markets with representation in Australia, New Zealand, Asia Pacific, Europe, America and the Middle East. Our workforce represents 200 cultural and ethnic backgrounds and speaks over 90 languages.
We consider an inclusive and culturally diverse workforce critical to executing our strategy. We have a plan to systematically build, celebrate and leverage the diversity of our workforce and drive an inclusive environment across the organisation for strategic advantage.
We want to achieve a workforce that reflects the diversity of our customers and the communities we operate in. It’s all part of our commitment to understanding our customers and their world better than anyone else.
With this in mind, our priorities are to:
- Have culturally diverse and culturally capable leaders who role model our values
- Leverage the inherent strengths of a culturally diverse workforce to create value for our customers and shareholders
- Celebrate the diversity of our workforce and support all our employees to perform at their best
- Continue to attract, retain and engage a culturally diverse and inclusive workforce.
Reconciliation Action Plan (RAP)
Our RAP is a roadmap outlining ANZ's commitment to social and economic participation of Aboriginal and Torres Strait Islander Australians, and respecting the world’s oldest continuous culture. Our RAP is monitored by ANZ’s RAP Governance Committee to ensure we deliver on our commitments and achieve our objectives.
In 2020, we are working in partnership with Reconciliation Australia to develop our fifth Reconciliation Action Plan that will cover the period 2021-2024. Our 2016-2019 Reconciliation Action Plan and Final Report are available below.
In order to build greater understanding of Aboriginal and Torres Strait Islander culture amongst the broader community and to support reconciliation, ANZ is proud to make available our cultural awareness training module for general use. Click here to access.
Reconciliation Action Plan 2016 - 2019 (PDF 3.88MB)
Reconciliation Action Plan 2016 - 2019 Final Report (PDF 4.34MB)
Māori & Pasifika in New Zealand
Māori, as the discoverers and first settlers of Aotearoa, together with their culture, form an integral part of New Zealand’s fabric. In fact, the way in which Māori contribute to the New Zealand story as a whole is what makes us truly unique as a nation.
Māori share close whakapapa relationships with peoples of the pacific and combined they make a real positive impact on a multi-cultural NZ.
ANZ is committed to supporting Māori & Pasifika development, through our Māori & Pasifika staff, our engagement with Māori and Pasifika communities, and through our relationships with Māori & Pasifika customers.
Māori & Pasifika staff
Several years ago a group of like-minded staff came together to form 'The Māori & Pasifika Staff Group'. Our goal is to ‘Develop strong connections with our people, within a supportive environment, to make a difference to our Māori & Pasifika communities.
Our staff have led the celebration and recognition of Māori & Pasifika cultures within ANZ and our customer communities and our commitment has been recognised by the Māori Language Commission*.
*ANZ was a finalist in the 2015 Māori Language Awards - Ngā Tohu Reo Māori.
Given the Chance
Given the Chance is a work placement program that provides former refugee background migrants and people seeking asylum in Australia with the skills and experience needed to help them gain entry into the workforce.
ANZ has worked in partnership with the Brotherhood of St Laurence since 2007 and has provided over 200 opportunities to job seekers.