Lost or stolen cards
If your credit or debit card has been stolen or lost in an unsafe place, then you need to report it immediately via the ANZ App or by calling us. You can also temporarily block your card if you’re confident you’ve misplaced it somewhere safe. Below we’ll show you how to do both, explain the card replacement process and more.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.