Simpler home loans.
What a feeling.
We’ve simplified our home loans and dropped bundled packages.
No more packages. No annual package fee. Same great rates.
You can view, search, print and even download your transaction details. If you believe a transaction has been made in error, you can lodge a dispute for that transaction. We'll show you how.
Visa, MasterCard and EFTPOS have their own procedures and timeframes for resolving disputes, and we’ll need to follow their respective processes.
To further understand the investigation process for resolving a transaction query, please refer to the ANZ Credit Cards Conditions of Use (PDF 428kB) for more information.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Labels and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
Time limits apply, so it’s important you contact us as soon as you can.Return