Fancy a holiday with your home loan?
Get 300,000 Qantas Points with a new eligible home loan of $300k or more and LVR 80% or less. T&Cs apply.
Contact us
We're making it easier for you to get in touch.
Continuing to help where we can
Get the latest information on our COVID-19 response at anz.com/covid-19.
Ways to get support in the ANZ App
You can message us or call us with your identity already confirmed for fast track support straight to a specialist to get the answers you need.
- Log in to the ANZ App
- Tap on Support
- Tap Give us a call or Message us
Call us
Aboriginal and Torres Strait Islander Customer Support Line
Speak with a culturally trained team member: 1800 037 366 Or see more information here
Write to us
Online enquiries about your ANZ account
If you need to contact us regarding your ANZ accounts, please login to Internet Banking and send a message via SecureMail. If you need to, please register here.
Complaints
We're listening. Send us your complaints.
Compliments
If you would like to provide a compliment, you can send this here.
Hoax or suspicious email
If you think you've received a hoax, email us here.
Credit Reporting enquiries & correction request
If you have a Credit Report correction request or enquiry, e.g. if you require ANZ to review the information included on your credit report about your ANZ accounts, you can submit it here.
Message us
ANZ App
You can message us or call us in the ANZ App. We’ll show you how.
Find us
Download the ANZ App
Reverse charge calls
To make a reverse charge call from overseas to the numbers above, contact the international operator in the country you are calling from, using a LANDLINE, and request to be transferred to ANZ via reverse charge. If you dial the number directly, you may be charged for the call. The overseas reverse charge number is NOT available through mobile phones.
Other ways to contact us
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF 381kB) and here for Android (PDF 340kB) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
ANZ App for Android is only available on Google Play™. ANZ App for iPhone is only available from the App Store.
Apple, Apple Pay, Apple Watch, Face ID, iPad, iPhone and Touch ID are trade marks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trade marks of Google Inc.