Contact us
We're making it easier for you to get in touch.
Fast track your call using the ANZ App
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Find the answer, faster.
Thank you for your patience as we work through a high volume of calls and online enquiries. Remember, you could save time by using the self-service banking features found in ANZ Internet Banking, Phone Banking or the ANZ App.
If you need to discuss your ANZ account, send us a SecureMail (via Internet Banking) or call us. If you have a general enquiry, try our Live Chat and Online Enquiries services, or browse our website for the latest updates.
Call us
Write to us
Online enquiries
If you have a general enquiry, you can submit it online.
Complaints and feedback
We're listening. Send us your compliments, suggestions or complaints here.
Hoax or suspicious email
If you think you've received a hoax, email us here.
Reverse charge calls
To make a reverse charge call from overseas to the numbers above, contact the international operator in the country you are calling from, using a LANDLINE, and request to be transferred to ANZ via reverse charge. If you dial the number directly, you may be charged for the call. The overseas reverse charge number is NOT available through mobile phones.
Other ways to contact us
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
ANZ App for Android is only available on Google Play™. ANZ App for iPhone is only available from the App Store.
Apple, Apple Pay, Apple Watch, Face ID, iPad, iPhone and Touch ID are trade marks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trade marks of Google Inc.