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Contact us

We're making it easier for you to get in touch. 

Need help?

Contact us at the numbers below.

Enquiry type Contact information
General Enquiry

13 13 14

+61 3 9683 9999 (from overseas)

Transactions disputes
24 hours a day, 7 days a week

13 13 14

+61 3 9683 9999 (from overseas)

Report a hoax or suspicious e-mail
24 hours a day, 7 days a week

13 33 50

+61 3 9683 8833 (from overseas)

Lost or stolen credit cards
24 hours a day, 7 days a week

1800 033 844

+61 3 8699 6955 (from overseas)

Internet banking enquiries

13 33 50

+61 3 9683 8833 (from overseas)

ANZ Secure Information Exchange

ANZ Secure Information Exchange provides a secure and easy to use information sharing facilities between ANZ and approved external parties.

Reverse Charge Calls

To make a reverse charge call from overseas to the numbers above, contact the international operator in the country you are calling from, using a LANDLINE, and request to be transferred to ANZ via reverse charge. If you dial the number directly, you may be charged for the call.   The overseas reverse charge number is NOT available through mobile phones.


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Online enquiries

If you have a general enquiry, you can submit it online.

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Hoax or suspicious email

If you think you've received a hoax, email us here

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