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Get support and find answers to popular questions

Support categories
Do you have a question about your ANZ Plus accounts? Or how to use the app? Choose from top support categories to find curated information.


Need more help?

Move your banking to ANZ Plus

Already with ANZ? It’s easy to start banking with ANZ Plus. We’ve got an uncomplicated guide to help you.

Had a problem with ANZ Plus?

You can raise a complaint about ANZ Plus, the service you received, the products we offer or about the handling of a complaint

Experiencing financial hardship?

If you're facing financial difficulty, you can always reach out to us for support and we'll do our best to help.

Message a Coach securely in-app

ANZ Plus Coaches are here to help. They’ll reply as soon as they can*

*Coaches will reply between Monday to Friday, 9am to 5pm AEST (excluding National Public Holidays)

1-on-1 sessions with a Coach

ANZ Plus customers can book a 1-on-1 session with a Coach and learn how to use the ANZ Plus app to spend less and save more. 

To book a session, just go to the Support tab and follow the prompts.