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Get support and find answers to popular questions

Support categories
Do you have a question about your ANZ Plus accounts? Or how to use the app? Choose from top support categories to find curated information.

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Need more help?

Move your banking to ANZ Plus

Already with ANZ? It’s easy to start banking with ANZ Plus. We’ve got an uncomplicated guide to help you.

Had a problem with ANZ Plus?

You can raise a complaint about ANZ Plus, the service you received, the products we offer or about the handling of a complaint

Experiencing financial hardship?

If you're facing financial difficulty, you can always reach out to us for support and we'll do our best to help.

Message a Coach securely in-app

ANZ Plus Coaches are here to help. They’ll reply as soon as they can*

*Coaches will reply between Monday to Friday, 9am to 5pm AEST (excluding National Public Holidays)

1-on-1 sessions with a Coach

ANZ Plus customers can book a 1-on-1 session with a Coach and learn how to use the ANZ Plus app to spend less and save more. 

To book a session, just go to the Support tab and follow the prompts.