How can we help?

Support topics

Get support

How else can we help?

Financial hardship

Experiencing financial hardship?

If you're facing financial difficulty, you can always reach out to us for support and we'll do our best to help.

Get financial support

COMPLAINTS

Had a problem with ANZ Plus?

You can raise a complaint about ANZ Plus, the service you received, the products we offer or about the handling of a complaint

Raise a complaint

Already with ANZ

Move your banking to ANZ Plus

Already with ANZ? It’s easy to start banking with ANZ Plus. We’ve got an uncomplicated guide to help you.

Find out more

MORE HELP

Send a Coach a message

If you need help, send a Coach message in the ANZ Plus app. It’s like chatting with a friend - they’ll reply as soon as they can.
Monday to Friday, 9am to 5pm AEST excluding National Public Holidays

MORE HELP

Message a Coach in-app

ANZ Plus Coaches are here to help. Send a message securely in-app and a Coach will reply as soon as they can, Monday to Friday, 9am to 5pm AEST (excluding National Public Holidays).

Get started

Minimum of iOS 15.0 or Android 7.0

Get support

1-on-1 sessions with a Coach

ANZ Plus customers can book a 1-on-1 session with a Coach and learn how to use the ANZ Plus app to spend less and save more.

How to book

It’s easy to book in the ANZ Plus app. Simply go to the Support tab and follow the prompts.

How can we help?

Support topics

Opening accounts

Banking with ANZ Plus

Security

Tax and tax residency