How do I make a complaint?
If you have a complaint about ANZ Plus, the service you received, the products we offer or about the handling of a complaint, the easiest way to raise it is to contact a Coach by:
- sending us a message in the app, or
- filling out our online form
Our support team is available 9am to 5pm AEST/AEDT on business days.
Ways to make a complaint about other ANZ Products or Services can be found here.
Read our Complaints Guide for more information about making a complaint and the process.