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Aboriginal and Torres Strait Islanders
At ANZ, we believe in working together to celebrate differences and create an equitable future where all of our communities thrive.
We recognise we have a role to play in progressing positive relationships between Aboriginal and Torres Strait peoples and the wider community.
ANZ acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of Australia. We recognise their continuing connections to the land, waters, territories and resources. We pay respects to Aboriginal and Torres Strait Islander cultures and to Elders, past, present and emerging.
We also wish to thank all the Aboriginal and Torres Strait Islander individuals and organisations who have shared their time and knowledge to support us in developing our Reconciliation Action Plan.
Across anz.com web pages and in our Reconciliation Action Plan, the terms Aboriginal and Torres Strait Islander and Indigenous peoples or Indigenous Australians are used interchangeably. By intent, these terms refer to Aboriginal and/or Torres Strait Islander peoples of Australia. These terms, however, do not reflect the diversity of Aboriginal and Torres Strait Islander peoples and ANZ acknowledges that many Indigenous people prefer to be known by other cultural names.
Our vision for reconciliation is an Australia that is unified around a shared history that celebrates and honours the unique contributions of Aboriginal and Torres Strait Islander peoples.
Our Reconciliation Action Plan (RAP) is a roadmap outlining ANZ's commitment to social and economic participation of Aboriginal and Torres Strait Islander peoples and respecting the world’s oldest continuous culture. Our RAP is monitored by a RAP Steering Committee to ensure we deliver on our commitments and achieve our objectives.
Our 2021-2024 Stretch RAP is the fifth plan we have developed in partnership with Reconciliation Australia.
View the 2021-2024 Stretch RAP (PDF 9.25MB)
Detailed information about ANZ's performance against RAP commitments between 2016-2019 can also be found below.
This design, by creative director Marcus Lee, visualizes five outer shapes which represent thriving people and communities, reflecting ANZ’s five values of – Integrity, Collaboration, Accountability, Respect and Excellence.
The five rotating people shapes connect around the three inner concentric rings which represent a central community meeting place. Additionally, the three central rings reflect our focus areas of Housing, Environmental Sustainability, and Financial Wellbeing.
The coloured lines and dotted pathways extend from the people through to community where positive relationships between ANZ and Aboriginal and Torres Strait Islander peoples, communities and organisations can be forged to help shape a world where people and communities thrive.
$4 million+
spent with Aboriginal and/or Torres Strait Islander suppliers.
$50 million
of asset finance committed (in partnership with Fortescue Metals Group) to Indigenous businesses that would not otherwise meet mainstream banking credit guidelines.
10,000+
staff completed online cultural awareness training.
Highlight commitments in our 2021-2024 RAP
2% of all external hires in Australia are Aboriginal and/or Torres Strait Islander employees
An Acknowledgement of Country to be displayed at all ANZ branches
Implement online Aboriginal and Torres Strait Islander Cultural Awareness training as mandatory for all Australia-based employees.
In order to build greater understanding of Aboriginal and Torres Strait Islander culture amongst the broader community and to support reconciliation, ANZ is proud to make available our cultural awareness training module for general use. Click here to access.
ANZ's 2021 Environment, Social and Governance (ESG) Supplement
This report provides detailed information on ANZ's sustainability performance and challenges. In response to stakeholder feedback, for the first time, we're releasing our ESG Supplement at the same time as the Annual Report.
2021 ESG Supplement
Detailed information on ANZ's sustainability performance and challenges. Released 27 October 2021.
2021 Half-Year ESG Targets Update
Half-yearly report on progress against key sustainability targets. Released 27 October 2021.
2021 Environmental Performance Report
The 2021 Annual GHG Emissions and Carbon Offset Data Assurance Statement details our global carbon offset data, done by KPMG. Released 27 October 2021.
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Aboriginal and Torres Strait Islander opportunities
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MoneyBusiness
MoneyBusiness was developed to build the money management skills and confidence of Indigenous Australians living in remote communities.
Customer support line
ANZ has a dedicated customer service line to support Aboriginal and Torres Strait Islander customers, including those living in remote communities, who may face challenges accessing their banking.
Any information provided is general in nature and does not take into account your personal needs, financial circumstances or objectives and you should consider whether it is appropriate for you. ANZ recommends you read the applicable Terms and Conditions booklets and the ANZ Financial Services Guide (PDF, 104kB) before deciding whether to acquire, or continue to hold, a particular product, which are available on anz.com or by calling 13 13 14 before deciding whether to acquire, or continue to hold the product.
Temporary service interruptions may occur. Technical requirements apply.
For information about fees & charges, please see the Business Banking Transaction Accounts Fees and Charges (PDF 140kB), ANZ Business Transaction Accounts Terms and Conditions (PDF 512kB) and Business Banking General Service Fees and Charges (PDF 131kB).