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Personal banking

Department Contact numbers Online enquiry &
more information

New personal accounts

1800 008 177

Monday - Friday
8am - 8pm (AEST) 

Personal accounts

ANZ locator

Personal loans -
sales enquiries and applications

13 33 33

Weekdays
8am - 8pm (AEST)

Personal loans

Online enquiry


ANZ Personal Loans
Locked Bag 10
Collins Street West
Melbourne VIC 8007

Personal loans -
servicing and maintenance

1800 801 485

Weekdays
8am - 8pm (AEST)

Personal loans

Online enquiry


ANZ Personal Loans
Locked Bag 10
Collins Street West
Melbourne VIC 8007

Personal loan collections

1800 337 919
Intl: +61 3 9683 9299
(reverse charges)

Weekdays
8am - 8pm (AEST)


Saturday
9am - 4pm (AEST) 

ANZ Personal Loans
Locked Bag 10
Collins Street West
Melbourne VIC 8007

  • When making a reverse
    charges call, please call
    an operator and ask to be
    put through to the number.
  • If you dial the number direct,
    you may be charged for the call

Car loans

13 22 07
Tollfree: 1300 365 652

Weekdays
8am - 8pm (AEST)
Saturday
9am - 5pm (AEST) 

Car loans

Esanda Finance
1300 655 086

Insurance services

Please see the 
Investment and insurance 
contact information page

Insurance services

ANZ Travel Card

1800 094 003
Intl: +61 3 8693 6769

24 hours a day,
7 days a week

ANZ Travel Card

International Trade Finance

13 31 99

International

Trade Finance

V2 PLUS

13 28 33
Intl: +61 3 8699 6994
Fax: 1800 671 800
Fax: +61 3 9277 1315

Weekdays
8am - 8pm (AEST) 

V2 PLUS Rate Line:
1800 033 043

V2 Plus

Online enquiry 

ANZ V2 PLUS
Service Centre
Locked Bag 3000
Collins Street West
Melbourne VIC 8007

Esanda Finance

1300 655 086

Weekdays
8am - 8pm (AEST)


Saturday 
9am - 5pm (AEST) 

Esanda


85 Spring Street
Melbourne 3000

Esanda Investments

13 12 15

Weekdays
8am - 5:30pm (AEST)

Esanda


85 Spring Street
Melbourne 3000