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Report bank fraud

Don’t let fraudsters access your money

Be on the lookout for fraud

While ANZ works around the clock to help protect your accounts from fraud, it's important to be aware of the risks – regardless of your age, background or income.

Learn how to identify fraud and how to protect yourself from common scams, and always contact us if you notice any unusual activity on your cards or accounts. We’re here to help 24 hours a day, 7 days a week.

Hoax calls and messages

If you receive a hoax email or text, take a screenshot in case you want to share it with the company it’s reportedly from, and then delete it immediately.

Contact ANZ straightaway if you’ve:

  • clicked on any links or downloaded any attachments
  • shared your banking details in response to a hoax email, SMS or phone call
  • noticed any unusual transactions on your accounts.

How to report bank fraud

Forward any suspicious SMS or emails to hoax@cybersecurity.anz.com

Don't click on any links included in the SMS or email

Call us

ANZ Cards 13 22 73

ANZ Internet Banking 13 33 50

International +61 3 9683 9999

Report all scams to

ACCC Scamwatch

or the police on 13 14 44

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