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Don’t let cyber criminals access your money
While ANZ works around the clock to help protect your accounts from fraud, it's important to be aware of the risks – regardless of your age, background or income.
Learn how to identify fraud and how to protect yourself from common scams, and always contact us if you notice any unusual activity on your cards or accounts. We’re here to help 24 hours a day, 7 days a week.
Have you noticed unusual activity on your accounts? Perhaps you’ve received a suspicious call or message? …If in doubt, call it out.
If you’ve received a suspicious phone call, email or SMS message claiming to be from ANZ, please contact us immediately.
You can also forward the email or SMS to us immediately.
If you have noticed unusual activity on your account, please call us immediately on the following numbers:
13 22 73 - ANZ Personal Cards (or +61 3 9683 9999 from overseas)
13 33 50 - ANZ Personal, Small Business and Business Banking (or +61 3 9683 8833 from overseas)
13 70 28 - ANZ Corporate and Institutional Banking (or +61 3 8693 7153 from overseas)
Report all scams to:
Remember that ANZ will never ask you for sensitive banking details (like passwords, PINs, one-time passcodes, ANZ Shield codes, token codes). ANZ will never ask you to click on a link to log in to your account/s or to provide remote access to your computer or phone. In addition, ANZ will never ask you to transfer money to another account.
Understand how criminals can trick you into sharing your personal information.