Simpler home loans.
What a feeling.
We’ve simplified our home loans and dropped bundled packages. Get discounted interest rates upfront on eligible loans,disclaimerno ANZ set up or ongoing feesdisclaimerand only pay for the extras you want.
No more packages. No annual package fee. Same great rates.
We've redesigned our
Institutional & Corporate website
To access your digital banking platforms, visit ANZ Digital Services.
Information on Markets, International services and FX, Transaction services and Financing can now be found under Solutions.
Update your address, phone number or email online with these simple, easy-to-follow steps. You can also set your preferred name or even a nickname for use in the ANZ App and ANZ Internet Banking. Recently married and need to change to your married name? We can help you with that too.
You can update your address for eligible accounts online using the ANZ App and ANZ Internet Banking. We can show you how.
You can add more than one address. This is because your residential and mailing addresses may be different, or you may have different mailing addresses for different accounts. You must not nominate a PO Box or Locked Bag address as a residential address or for the receipt of newly issued cards or replacement cards.
To request a change to your address:
To request a change to your address:
To update your phone number or email address:
To update your phone number or email address:
This is a name or nickname that you'd like us to use when you're using the ANZ App or ANZ Internet Banking. If you'd like to update your title, legal name or gender information, please visit an ANZ branch with your relevant identification and supporting documents and we’ll make the changes for you.
To update your preferred name:
To update your preferred name:
To change your surname to your spouse's surname, firstly you must provide evidence of your name change in the form of a marriage or deed poll certificate. Here’s what you need to do next:
Your details will be updated immediately on our system and you'll be sent replacement cards and passbooks (where applicable) complete with your updated surname.
Note: On accounts with mulitple signatories, any signatories not present will need to return to the branch to complete the signature witnessing validation or, you may return the signed paperwork on their behalf.
Support information for online banking as well as products and services.
Want to speak to a human? Here you'll find the right number for your enquiry.
Book an appointment online to speak to someone at your preferred branch.
If you’re an ANZ Insurance policy owner, changing your address can affect policy conditions. You’ll also need to inform the ANZ Insurance Centre of the change on 13 16 14 (Monday to Friday, 8:00am to 8:00pm (AEST).
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Labels and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
Some account holders will be unable to update their address using the ANZ App or ANZ Internet Banking. If this occurs, please contact us.
