Link or delink a business account

The length of time it takes for an account to be linked as per your request varies with the method by which you submit your request.

Linkage will take effect immediately should you:

• Use the “Link/delink business account” function within ANZ Internet Banking for Business (IB4B)
• Call the ANZ IB4B helpdesk on 1800 269 242 
• Visit an ANZ Branch

Some things to remember:

• You can only use these the IB4B update method if you have IB4B administrator access
• To request via phone or in person you will need to be an authorise person on the account
• The account must only require a single signatory to use any of the above request methods

Should the account to be linked require more than one signatory or you choose to submit your request via the ANZ Internet Banking for Business maintenance form, it may take up to two bank business days to link/de-link the business account to your ANZ Internet Banking.

• We will notify you by SecureMail when your request has been processed.

If the account needs to be linked immediately, you can contact ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

• You may also visit you local ANZ branch.

When requesting an account to be linked to your ANZ Internet Banking you can choose between the following two levels of access:

• All transactions: this enables you to make any transactions on the selected accounts such as transferring funds, paying bills, etc, provided the account type allows you to do this.
• Balance and transaction history enquiries only: you can only view transactions and balances history. You will be unable to make transactions.

ANZ Internet Banking only allows you to make payments from the following type of accounts:

• the account is solely in your name, or
• you are one of the signatories on the account and the account requires only one person to sign to authorise monetary transactions,
• the business account where multiple authorisations/signatures are required to make monetary transaction is linked to your ANZ Internet Banking and all the required signatories have registered for ANZ Internet Banking for Business.

Personal accounts and personal credit cards cannot be linked to your ANZ Internet Banking for Business CRN.

• However, if you have a personal ANZ Internet Banking CRN, these accounts can be linked to it.
• Please contact ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week to register for ANZ Internet Banking and to link your personal accounts.

As an ANZ Internet Banking for Business (IB4B) customer:

• You can link/de-link a business account using ANZ IB4B if you are an administrator on the IB4B facility and the account you are linking does not require more than one signatory.

Should you not choose to use IB4B to link/de-link accounts, or are unable to, in order to link/de-link a business account to your ANZ Internet Banking for Business CRN you can:

• Contact the ANZ IB4B Helpdesk on 1800 269 242
• Visit an ANZ Branch
• You must download, print and complete the maintenance form and either post or fax it to the ANZ Internet Banking for Business team.

Before filling in the maintenance form please ensure that the business associated with your account has been registered for ANZ Internet Banking for Business. If the business is not yet registered for ANZ Internet Banking for Business, you must firstly register for ANZ Internet Banking for Business to access the accounts online.

Find out more about managing your ANZ Internet Banking for Business access:

• Manage your account

• This online form can only be used to link accounts held in the same name as the CRN used for ANZ Internet Banking and ANZ Phone Banking.
• If you wish to link an account in a different name please visit your local ANZ branch.