Multiple Pay Anyone

The following indicates the amount of payments that can be made using multiple Pay Anyone for ANZ Internet Banking for Business customers:

• Multiple payments completed manually: 18 payees
• Multiple payments via template: 99 payees
• Multiple payments via file uploads: 999 payees.

Yes, you can perform multiple payments and transfers in ANZ Internet Banking for Business on all eligible devices.

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

This can be a result of many different factors such as your ANZ Security Device not being activated or number of authorisations required, etc.

• As such, we would recommend you contact the ANZ Internet Banking for Business Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm (AEST), Monday to Friday for further assistance.

Yes. Operator users are permitted to perform file uploads from accounting software packages.

• The authorisation of the payment is then done by the Authorisers or Administrators.

If you have been added as a new Authoriser in ANZ Internet Banking for Business, contact the ANZ Internet Banking for Business Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm (AEST) Monday to Friday to activate your Security Device and obtain a temporary password.

• After activation, the existing Pay Anyone limit set for the business will be available immediately, e.g. up to a maximum of $1,000,000.

Please note: The $1,000,000 Pay Anyone limit requires higher authentication by ANZ and you may be contacted for further information to verify payment details.

Transfer between different legal entities is treated as payment to third parties and is subject to overnight confirmation before the funds are made available. As such the balances will reflect the transfer in the debiting account in real time, but the funds will not be available in the receiving account until the next working day.

To upload a payment file from an accounting software package, follow the steps below:

• Firstly ensure that the file is in the .aba file format as used in MYOB, QuickBooks and other packages
• Go to the "Payments" menu
• Select the type of payment you want to make
• Select "Import a payment file"
• Select "Continue"
• Select "Browse" to point to the file's location
• Once selected, click "Continue" and the file will be uploaded to ANZ.
• Then follow with the prompts.

Yes. You can make changes to the uploaded payment file before authorising the transaction.

• Payees can be added, removed or have their payment amount altered
• For example, after importing a payroll template from MYOB, you can remove payments for casuals not working this pay period
• A file holding 90 items could be edited to reach the 999 items limit.

Pay Anyone limit changes can be requested by the Administrators via ANZ Internet Banking for Business.

Payments awaiting authorisation sit in a "Work in progress queue" in "Authorise payments/transfers" under the "Payments" menu until they reach the payment expiry period as selected on the registration form.

• This period, between 7 days and 31 days, determines how long a payment can stay unauthorised before expiring.

No. Once the recurring payment is authorised this authorises all future payments in the series.

• The recurring payment can be cancelled at any time from the "Manage future payments/transfers" under the "Payments" menu
• Cancellation of recurring payment does not require multiple authorisations.

Payee lists and payment templates are available to all Administrators and Authorisers in ANZ Internet Banking for Business as this information is held at the business level.

• Administrators can, however, restrict Operators from having access to payee lists for Pay Anyone, payroll, payment templates or direct debit functions.

Yes. The cut-off times are same as those for ANZ Internet Banking.

• Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day
• The cut-off time for transfers between accounts is 10.00pm (AEST) on a bank business day
• The standard cut-off time for direct debit is 6.00pm (AEST)
• ANZ recommends that all third party transactions of $500,000 and above are authorised prior to 4.00pm AEST to ensure we can contact you to verify payment details when required. If we are unable to contact you to verify transaction information, payments may be cancelled.

You will need the following information before you upload a payment file from any accounting software:

• Bank ID: ANZ
• APCA/Direct User ID: any six digit number (000000)
• Balancing Items Required: No

Transfers between different legal entities are treated as third party payments and are subject to overnight confirmation before the funds are made available.

• As such the balances will reflect the transfer in real time, but the funds will not be available until the next bank business day.

• It is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account. We do not check that the details provided by you are correct
• Pay Anyone transfers requested before 6.00pm (AEST) on a bank business day will be processed to your account on the same day
• Payments requested after this time may be processed on the following bank business day.
• The time that it takes for a payee's account to be credited will depend on the policy and systems of the payee's bank
• You cannot delete or cancel an immediate payment or a payment to be processed today.
• Future-dated payments require cleared funds in your account at 11.59pm Melbourne time   on the day before the scheduled payment date.