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Your client list comprises of the debtors you have saved to your ANZ Internet Banking in order to receive direct debits from them. When creating direct debits you can select previously saved clients from your list and avoid filling in their details each time.

Once you have saved a client you can edit their details or delete them at any time.

How do i manage my direct debit client list?

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For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833 24 hours a day, seven days a week.

Frequently asked questions

Use our faqs to find out more about direct debit client list.

You need the following information to save the details in the client list:

  • Client name: enter the client name, using a maximum of 20 characters.
    • The name can contain letters, numbers, hyphens, spaces and single quotes and is case sensitive.
    • It cannot include any other special characters (e.g.@#$ %^*).
    • It will help you identify the client for future direct debits so make sure it is clear.
  • BSB number: this will be a 6 digit number. Do not include any spaces or dashes.
  • Account number: will be a maximum of 9 digits.
  • Account name: this may be used by some financial institution to correctly identify the account when making payments.

If you save the client details in the direct debit client list, their account details will appear in the "From" drop down list in future while creating direct debits.

If you need to direct debit their account you can simply select them from the list and their details will be filled automatically.

If the client's bank details change in future, you can always go to the "Manage client list" link under the "Set up business Direct debit" page to edit their details.

  • You can update the client name, BSB number, account number and account name for the client.
  • Once you edit the details they will be updated immediately within the same ANZ Internet Banking session.

Yes. You can delete any client from the client list any time via the "Manage client list" section under the "Set up business Direct debit" page.

  • Select the relevant client, using the radio buttons under the "Select" column.
  • Select the "Immediately delete client" link to delete the client detail immediately.
  • Once deleted the client details cannot be retrieved again.

No. Your client does not need to have an ANZ account.

  • The direct debit function within ANZ Internet Banking will allow you to debit funds from your client's account with any Australian Financial Institution (bank, building society, credit union, etc).
  • All you need is the correct BSB number, account number and account name for your client.

The "Direct debit - client list" page displays the list of the existing client details that you have saved in your ANZ Internet Banking for Business. Additionally, you have the ability to perform the following functions: