Safer, more secure banking
To help protect you from fraud and minimise security risks to your ANZ Internet Banking account, we’ve introduced behavioural biometrics. This anti-fraud feature helps us capture information about how you use ANZ Internet Banking such as your typing speed, scrolling or keystroke patterns.
Our trusted security service partner collects the behavioural biometric information that’s solely used to check your behaviour is consistent with your usual behavioural pattern or that of a human user. Once activated, it will work in the background and not impact your usual online banking experience.
Behavioural characteristics are unique to a person which is why they can be more effective and reliable at differentiating genuine customers from imposters. This data will never be used (by ANZ or any other third party) for marketing or promotional purposes.
You’ll be prompted to click 'Continue' when you log in to ANZ Internet Banking (or Internet Banking for Business) to activate behavioural biometrics, helping you minimise potentially fraudulent activity. If you do not wish to click ‘Continue’, you will not be able to use ANZ Internet Banking.
For more information about ANZ’s approach to privacy, or to get in touch, visit ANZ Privacy Centre.