ANZ Live Chat
Use ANZ Live Chat to get general information on a range of ANZ products. Whenever you see a chat window, an ANZ representative's ready to answer your questions.
Let's chat
Monday to Friday: 8am – 8pm (AEST)
Saturday: 9.30am – 6pm (AEST)
We’re here to help
ANZ Live Chat is a quick and easy way to get information about ANZ products and services like home loans, unsecured personal loans, credit cards, term deposits and transaction accounts.
Find the right person
An ANZ Live Chat representative can give you general advice. If you need more specific information, we’ll always refer you to someone who can help.
Chat to a real person in real time
No chatbots here! Get your questions answered by an ANZ representative - they’ll introduce themselves by their first name and job title.
Safe and secure
Rest assured your conversation is secure and encrypted. To be certain your chat's safe, check for a padlock icon in the screen window.
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Look out for a chat box that pops up on your screen when an ANZ representative's free.
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Type your query into the text box.
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Your ANZ representative will respond in real time. They can answer general questions or direct you to more specfic areas of help.
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To log out of chat, just press the 'x' button on the top right of the chat window.
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