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Reduce your bank fees

Your day-to-day banking doesn't need to cost you a lot. By selecting the right account, monitoring your transactions, and choosing the right transaction options you could reduce your bank fees.

Do you have the right account for your purpose?

It’s common for people to have multiple accounts for different purposes. When reviewing your accounts, consider how you plan on using it. For example, if your account is purely for savings, then you’ll probably be looking for a high interest rate. On the other hand, if you plan on using the account for payments and other withdrawals it may be important to consider the cost of transaction fees. Doing some research could help you to potentially earn more interest and pay less fees.

How many accounts do you actually need?

If you have multiple bank accounts, you may be incurring fees on each account. You may want to consider whether you need all of your accounts, or check what the minimum balance for the account is to ensure you don't incur account service fees (although other fees may still apply). You could also consider looking for accounts with lower or no fees.

Sometimes when changing banks or changing how you use your accounts, you may find that you have unused accounts that you forgot to close that may still be incurring fees. This is a good opportunity to do some housekeeping and close any accounts that you no longer use or need.

What are the fees and charges on your accounts?

Depending on the type of account you have (such as ANZ accounts for example), self-service transactions using the ANZ App,  ANZ Internet Banking, ANZ Phone Banking, ANZ ATMs, and EFTPOS may incur lower fees than transactions via an ANZ branch.

Be prepared for future payments

To help you avoid unnecessary fees on scheduled payments, it’s good practice to get to know what scheduled payments and direct debits you have set up and on what date they are due to come out of your account. You could write these down or create a budget. In being prepared, you can ensure you have sufficient money in your account to cover scheduled payments and avoid any overdrawn or dishonour fees.

Are you eligible for fee exemptions or packages?

Ask about fee exemptions or packages on your ANZ account that you may be eligible for. If you are aged under 25, a full time student, receive a Government benefit, or are aged 60 and over, you may be entitled to apply for a waiver of certain fees which would otherwise apply to your account. To find out whether you may be eligible for any fee waivers or exemptions and what these exemptions are, refer to the ANZ Savings & Transaction Products Terms and Conditions (PDF 746kB) and the ANZ Personal Banking Account Fees and Charges (PDF 522kB).

How can you save with online transactions?

Depending on the type of ANZ account that you have, using ANZ Internet Banking or the ANZ App to move your money around may help you to save on transaction fees. ANZ Access Advantage, ANZ Pensioner Advantage and ANZ Online Saver accounts enjoy unlimited online transactions, but we recommend that you check the ANZ Personal Banking Account Fees and Charges (PDF 180kB) to see how many monthly ANZ Transactions are included for your applicable account type.

Overseas transactions

Going overseas can be an expensive endeavour and often it’s hard to know how much it costs to manage money from abroad. If you’re planning to travel overseas, you may want to consider options that may be better suited to dealing with overseas transactions.


Use technology to stay in front

Bank the way that works for you with tools that are simple and easy to use. You can use the ANZ Appdisclaimer, ANZ Internet Banking and ANZ ATMs to take care of your day-to-day banking without needing to visit a branch. You can also add your eligible card to your digital walletdisclaimer so that you can tap and pay when you're out and about.

Find out more

Save time

You can save time by using ANZ Internet Banking and the ANZ App to pay bills via BPAY® and transfer funds via Pay Anyone. Pay Anyone allows you to transfer funds to any individual or business with a bank account at most Australian financial institutions*.

Need more information?

For more information on the fees and charges applicable to ANZ personal accounts call 13 13 14 or click on the link below.

Fees and charges

More guides to help you

Create a budget

Follow these simple steps to create a budget, take control of your spending and reach your savings goals. Learn more about creating a budget

Track my spending

If you want to save money, you should track where it goes. Money missing is money lost. Learn more about how to track your spending

Saving on a budget

Create a simple, efficient budget and savings plan to help you set money aside for the things that are important to you. 

Learn more about saving on a budget

Hide and save

When it comes to saving money, you can be your own worst enemy. Just when you think you’re getting ahead, you withdraw a stash of cash for an unplanned purchase. Hiding your money can help.

Find out ways that you can hide your money to save it

*Online registration required. Eligibility criteria and terms and conditions apply.

Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you. ANZ recommends you read the ANZ Saving & Transaction Products Terms and Conditions (PDF 427kB) and the Financial Services Guide (PDF 112kB) which are available at or by calling 13 13 14 before deciding whether to acquire, or continue to hold, the product. Fees, charges and eligibility criteria apply.

BPAY®  is registered to BPAY Pty Ltd ABN 69079137518.

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.


Mobile payments available on compatible devices and eligible ANZ cards. View the full list at

Terms and conditions apply to the use of Apple Pay, Google Pay, Samsung PayFitbit Pay and Garmin Pay.