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Environmental sustainability

We are focussing our efforts on energy, water and waste their relevance  to the customers we bank and the markets in which we operate.

Our targets

We are supporting household, business and financial practices that improve environmental sustainability. To do this we will:

  • Fund and facilitate at least $15 billion by 2020 towards environmentally sustainable solutions for our customers, including initiatives that help lower carbon emissions, improve water stewardship and minimise waste.
  • Encourage and support 100 of our largest emitting customers in the energy, transport, buildings and food, beverage and agricultural sectors to establish, and where appropriate, strengthen existing low carbon transition plans, by 2021.
  • Reduce the direct impact of our business activities on the environment by:
    • reducing scope 1 and 2 emissions by 24% by 2025 and by 35% by 2030 (against a 2015 baseline);
    • increasing renewable energy use in our Australian operations by 13% by 2020 (against a 2017 baseline);
    • reducing paper consumption in Australia and New Zealand (office and customer paper use only) by 40% by 2020 (against 2015 baseline);
    • increasing recycling rates in our Australian commercial offices (>20,000m2) by 12% by 2020 (against a 2017 baseline); and
    • reducing water consumption in our Australian commercial offices (>10,000m2) by 15% by 2020 (against a 2015 baseline).

We publicly report on our progress against these targets in our sustainability reporting.

Climate change

We support the goal of governments around the world seeking to limit greenhouse gas emissions. In seeking to support the shift to a low carbon economy, we intend to do so in a way that provides new economic opportunities and helps people and communities thrive.

Environmental footprint

We measure and report our environmental impact across the markets in which we operate.  Our targets are focused on reducing the environmental impact of our operations through innovation and efficiency. 


View the 2018 Sustainability Review

Find out more (PDF 7.48MB)