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When you’re renting, it is often your personal belongings that turn your apartment or house into a cosy home. Learn more about contents insurance for renters, including what is covered, why it is so important and why you might need it.

What is renters’ contents insurance?

Contents insurance for renters can cover your belongings against insured events should they be damaged or stolen while you are renting. ANZ Contents Insurance cover protects your belongings whether you are a homeowner or a renter.

When you take out contents cover you will need to nominate the ‘sum insured’ for your contents. This amount should be the cost to replace all of your contents at today’s prices, so that you have adequate cover if they were stolen or destroyed.

What items can be covered under contents insurance for renters?

Household items that may be covered under contents insurance for tenants includes things like:

  • Electronics such as your mobile phone, laptop and TV
  • Valuables, including jewellery, your engagement or wedding ring and watches 
  • Whitegoods, such as fridges, freezers, washing machines and dishwashers
  • Furniture, such as couches, chairs and tables
  • Household tools not used to make an income, such as a cordless drill, sewing machine or lawnmower;
  • Medical equipment, including hearing aids, sleep apnoea machines and prescription glasses. You should also speak to your Health Insurer as they may cover these items 
  • Clothing and accessories, including dresses, shirts, shoes and handbags
  • Sporting and exercise equipment, such as bikes, surfboards, golf clubs and tennis rackets, and
  • Artworks, such as paintings and sculptures.

Each providers’ contents insurance cover is different and may have limits or exclusions on certain items. So, you should read the ANZ Home Insurance Product Disclosure Statement (PDF 548kB) and all policy documentation for more detail regarding ANZ’s contents insurance cover.

Are my items covered for loss or damage outside my rented home?

ANZ Home Insurance provides cover for your belongings within your rented home. If you want cover for your portable valuables, such as your mobile phone, watch or laptop, if they are stolen or accidentally damaged when you’re out of the house, you can add the ‘Contents cover away from home’ optional benefit. This can cover your items anywhere in the world for up to 120 consecutive days. Limits and exclusions apply, so please read the ANZ Home Insurance Product Disclosure Statement (PDF 548kB) for more detail.

Why should I consider taking out contents insurance as a tenant?

If you are renting, your landlord is responsible for protecting the building and any contents at the property that are owned by them – such as the carpet, curtains or blinds. It’s important to know that your personal belongings are not covered by your landlord’s insurance, and to protect these you will need your own contents insurance cover.

When you’re renting a property, you’re just as likely as a homeowner to be caught in a freak storm or be impacted by theft. If your personal belongings are damaged, destroyed or stolen, contents insurance can help to repair or replace them quickly.

Let’s say you’re uninsured and renting an apartment and a pipe breaks somewhere in the building. Your apartment gets flooded and your furniture, including your rugs, couches, chairs and tables are damaged or ruined. Your landlord can be covered by their building insurance and/or strata insurance for damage to their property, but your belongings, may not be covered. If you don’t have any contents insurance of your own, it means you will need to repair or replace your damaged furniture at your own cost.  

This problem may be even more complicated if you’ve just started your renting journey and are living with a flat mate. You will want to ensure that your personal possessions are covered if disaster strikes. In this situation, you may consider taking out your own policy to cover your individual items. 

Alternatively, you and your flatmate could take out a shared policy together. Be sure to check with your insurer to see if the number of people you are living with affects your cover.

What does ANZ Contents Insurance cover you against?

Contents insurance cover is available under ANZ Home Insurance and can protect your belongings should they be damaged, lost or stolen while you’re renting. Below are some of the ways your contents can be protected - subject to terms and conditions of the ANZ Home Insurance Product Disclosure Statement (PDF 548kB).

What’s included?

  • New-for-old contents replacement, regardless of age.disclaimer

    If your old smart phone, television and laptop are stolen or damaged and unable to be repaired, your policy can cover the purchase of new equivalent items, regardless of age of the original item, where possible.

  • Damage caused by natural events, such as bushfire, flood, cyclone, earthquake or storm.disclaimer

    If the home you live in is destroyed by a fire, flood or storm along with your personal belongings, protection is provided for your personal belongings up to the sum insured noted on your policy, and any other additional benefits you are eligible to claim for, subject to the limits and conditions described in your policy schedule and ANZ Home Insurance Product Disclosure Statement (PDF 548kB).

  • Accidental breakage of glass, such as mirrors and other glass items like glass in furniture.

    If you fall over and accidentally break your glass coffee table, this can be covered under your contents policy.

  • Burglary, theft and vandalism.disclaimer

    If your property is broken into and your laptop, mobile phone and clothing are stolen, these items can be covered.

  • Electrical motor burnout and power surge.disclaimer

    If lightning causes a power surge which blows the fuse of your TV, the cost of a repair or replacement can be covered.

Optional benefits

The below optional benefits can be included in your ANZ contents insurance policy for an extra premium:

  • Accidental loss or damage at home (contents).disclaimer

    If you fall over and accidentally break your glass coffee table, this can be covered under your contents policy.

  • Specified valuables cover, for special items that exceed $3,000.

    If your house is broken into and your engagement or wedding ring worth more than $3,000 is stolen, you can be covered up to the value noted on your policy schedule against the item, if it is listed as a ‘specified valuable’. If it hasn’t been specified, then it can still be covered but only up to $3,000 per item, pair, set or collection.

For a full list of what is and isn’t covered by ANZ contents insurance cover, please refer to the ANZ Home Insurance Product Disclosure Statement (PDF 548kB). The ANZ Home Insurance PDS includes information on buildings and contents cover.

Check if you have the right insurance as a renter

When renting don’t run the risk of losing your valued belongings. Here’s a quick checklist to help you make the right decision:

  • When you take out contents cover, you’ll need to nominate the replacement value of your contents at today’s prices. This is the ‘sum insured’ and it’s the maximum that your insurer will pay you out for your contents. Note that some insurers may provide some cover above this amount, and there may be additional benefits paid on top of your sum insured.
  • Review your insurance policy to see if your ‘sum insured’ is enough. A failure to adequately insure your possessions for their replacement value could result in underinsurance. If you’re unsure, there are tools available online that can help you estimate the replacement cost or seek the appropriate professional advice.
  • Review what is and isn’t covered in your policy (including conditions and limits), and decide if you’re satisfied that your needs are met, and risks are covered. It’s important to consider how where you live in Australia may affect the sort of cover you need. For example, if you live in a bushfire or flood prone area it is important to ensure that you have the right coverage to protect what is important to you.
  • Also consider optional benefits, such as accidental damage and away from home cover.
  • If you need a new policy or to update what you have, consider ANZ Home Insurance. CHOICE® Recommended since 2016 - ANZ Home and Contents Insurance has had a 5-year streak of being the overall best performer in its category.

We're here to help

What’s more, we have a simple claims process with the product issuer, QBE Insurance (Australia) Limited (QBE). With round-the-clock claims lodgement support from QBE, we're always there when you need us.  

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This information is current as at date of publication and is subject to change.

ANZ Home Insurance is issued by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239545) (QBE) and distributed by ANZ under its own license. ANZ recommends that you read the ANZ Financial Services Guide (PDF 179kB), ANZ Home Building Key Facts Sheet (PDF 130kB), ANZ Home Contents Key Facts Sheet (PDF 130kB)ANZ Home Insurance Target Market Determination (PDF 199kB) and the ANZ Home Insurance Product Disclosure Statement (PDF 548kB) (available by calling 13 16 14), before deciding whether to acquire, or to continue to hold, these products.

Although Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522 AFSL 234527 distributes these products, ANZ does not guarantee or stand behind the issuers or their products.

This information is of a general nature and has been prepared without taking account of your objectives, financial situation or needs. You should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs. 

The ANZ App is provided by ANZ. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. ANZ recommends that you read the ANZ App Terms and Conditions available at anz.com and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

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We won't cover damage caused by an event excluded under any section of the policy. For example, we won’t cover loss when you can't establish the cause or loss or damage to sporting equipment while it is being used.

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Contents cover away from home optional benefit: Your contents are covered away from home up to your contents sum insured anywhere in Australia and New Zealand for up to 120 consecutive days if the damage or loss occurs as a result of an event we cover. Your contents are covered away from home outside Australia and New Zealand for up to 120 consecutive days and up to 25% of the contents sum insured or $15,000, whichever is the lesser, if the damage or loss occurs as a result of an event we cover. Please refer to the ANZ Home Insurance Product Disclosure Statement (PDF 548kB) for full details.

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If your contents suffer loss or damage in an insured event and your claim is accepted, we’ll choose to either: repair or replace an item; or pay the cost of its replacement or repair. Subject to total contents sum insured and any applicable limits. Refer to the ANZ Home Insurance Product Disclosure Statement (PDF 548kB) for a full list of conditions, limits and exclusions that apply.

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Conditions apply if damage occurs within 48 hours of the start of your policy. Refer to the ANZ Home Insurance Product Disclosure Statement (PDF 548kB) for full terms and conditions.

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Except where it’s done by you, a tenant, someone who resides in the buildings, someone else on your behalf, or theft where you share your buildings with more than one other unrelated person not named on the policy. We won't provide cover if the property is unoccupied for more than 120 consecutive days, however cover can be requested for extended un-occupancy beyond 120 days. We will assess any changes to the risk in accordance with our underwriting rules and processes at the time.

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We do not cover the cost to repair or replace an electric motor if it is older than 15 years old. Electric motors are covered if under 15 years old.

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