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What are the top home and contents insurance tips?

Published 9 October 2018 

Handy ways to get more from your home insurance.

Your home and belongings are some of your most important assets. And it only takes something like a flooded pipe to ruin your carpets and furniture, or a break-in to lose valuable items. So it pays to get the right protection. Here are some handy simple ways to help you choose home and contents insurance that will be there when you need it most.

1. Make sure your cover meets your needs

You’ve probably heard the stories about people who thought they were fully insured. But when a flood or bushfire destroyed their home, they found out that they weren’t covered for those events. Some insurers exclude certain events to offer cheaper insurance rates. But make sure that your insurance will be there when you need it - including for accidental damage, hailstorms, fire and flood.

2. Make sure you have enough to completely rebuild

Some insurers ask you to estimate the cost of rebuilding your home, and that’s all they’ll pay you for. For most of us this is a hard thing to do - and could see you being left short of what you really need. To make sure you’re fully covered, look for insurance that pays the full cost of rebuilding, including clearing debris from the site before you build, as well as architect and surveyor fees.

3. Insist on new for old replacement

If your belongings are damaged or stolen, you want to be sure that you can afford to replace them. That's why it’s important to get new-for-old replacement on your policy. So, if your old television is damaged in a power surge, you can replace it with a new one. Without new for old replacement, you’ll only get the value of your old television, which could be far less.

4. Understand when your policy won’t pay out

All insurance policies have exclusions - the things for which they won’t pay a claim. This isn’t to be tricky - it’s to help keep the costs of insurance down. It’s important to understand these exclusions upfront, so you know what you’re paying for. And they’re easy to find - just check the Product Disclosure Statement (PDF 548kB).

5. Bundle and save

Often you can reduce the cost of your home and contents insurance premiums by keeping it with the same provider as your car insurance - with ANZ, you can save up to 12.5 per centdisclaimer.

6. Keep your policy details close to hand

Get the ANZ App and bring all your policies with ANZ and other insurers into one place. That way you will always have your cover details handy when you need them most.

Find out more about ANZ Home and Contents Insurance

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This information is current as at date of publication and is subject to change.

ANZ Home Insurance is issued by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239545) (QBE) and distributed by ANZ under its own license. ANZ recommends that you read the ANZ Financial Services Guide (PDF 179kB), ANZ Home Building Key Facts Sheet (PDF 130kB), ANZ Home Contents Key Facts Sheet (PDF 130kB)ANZ Home Insurance Target Market Determination (PDF 199kB) and the ANZ Home Insurance Product Disclosure Statement (PDF 548kB) (available by calling 13 16 14), before deciding whether to acquire, or to continue to hold, these products.

Although Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522 AFSL 234527 distributes these products, ANZ does not guarantee or stand behind the issuers or their products.

This information is of a general nature and has been prepared without taking account of your objectives, financial situation or needs. You should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs. 

The ANZ App is provided by ANZ. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. ANZ recommends that you read the ANZ App Terms and Conditions available at and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

The current maximum discount of 12.5% for holding 3 or more eligible policies is subject to change and exclusion.  Please refer to the PDS for further details.