Contents insurance

ANZ Home Insurance is issued by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239 545) (QBE). ANZ recommends that you read the ANZ Financial Services Guide (PDF 179kB), ANZ Home Building Key Facts Sheet (PDF 130kB), ANZ Home Contents Key Facts Sheet (PDF 130kB), ANZ Home Insurance Target Market Determination (PDF 199kB) and the ANZ Home Insurance Product Disclosure Statement (PDF 548kB) (available by calling 13 16 14), before deciding whether to acquire, or to continue to hold, these products.

ANZ Landlord Insurance is issued by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239 545) (QBE) and distributed by ANZ under its own license. ANZ recommends that you read the ANZ Financial Services Guide (PDF 179kB), ANZ Landlord Insurance Target Market Determination (PDF 208kB) and ANZ Landlord Insurance Product Disclosure Statement and Policy Document (PDF 709kB) (available online or by calling 13 16 14) before deciding whether to acquire, or to continue to hold, this product.

ANZ Car Insurance is issued by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239 545) (QBE). ANZ recommends that you read the ANZ Financial Services Guide (PDF 179kB), ANZ Car Insurance Target Market Determination (PDF 196kB) and ANZ Car Insurance Product Disclosure Statement and Policy Document (PDF 463kB) (available online or by calling 13 16 14) before deciding whether to acquire, or to continue to hold, this product.

ANZ’s multi policy discount (MPD) is only available if you hold two or more of any of the following policies and are a named insured with the same name on each policy: ANZ Home Insurance, ANZ Landlord Insurance and ANZ Car Insurance (Eligible Policies). For two Eligible Policies, the MPD is 10%; for three or more the MPD is 12.5%. The MPD is calculated as a percentage discount of the annual base premium per policy. If you already hold one or more Eligible Policies, the MPD is applied to the newest policy immediately, and for existing policies upon next renewal. If you do not hold any Eligible Policies with us and purchase multiple Eligible Policies simultaneously, no MPD is applied to the first policy, a 10% MPD is applied to the second, a 12.5% is applied to each policy thereafter, and the relevant MPD of 10% or 12.5% will be applied to all policies (including the first) on renewal. The MPD rate is subject to change.

Discounts are applied across all premium components and are calculated before taxes and charges.

If your contents suffer loss or damage in an insured event and your claim is accepted, we’ll choose to either: repair or replace an item; or pay the cost of its replacement or repair. Subject to total contents sum insured and any applicable limits. Refer to the ANZ Home Insurance Product Disclosure Statement (PDF 548kB) for a full list of conditions, limits and exclusions that apply.

We do not cover loss or damage caused by a bushfire or grass fire, flood or named cyclone that occurs within 48 hours of the start of your policy. If an item is damaged by an insured event and your claim is accepted, we’ll choose to either repair, replace or pay you the cost to do so.

We do not cover the cost to repair or replace an electric motor if it is older than 15 years old. Electric motors are covered if under 15 years old.

We won't cover damage caused by an event excluded under any section of the policy. For example, we won’t cover loss when you can't establish the cause or loss or damage to sporting equipment while it is being used.

Contents cover for up to 120 consecutive days away from home. We’ll pay:

- up to the contents sum insured whilst in Australia or New Zealand
- the lesser of 25% of the sum insured or $15,000, whilst outside Australia and New Zealand.

We do not cover any vehicles, their accessories or spare parts. Refer to the PDS for a full list of contents with specific limits.