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Internet banking security
ANZ’s online banking security helps prevent your confidential information from falling into the wrong hands. Here's how we keep your details secure when you bank online.
How we protect you
ANZ Internet Banking guarantee
We will reimburse any unauthorised transactions on your account, provided you didn’t contribute to the loss and you let us know as soon as you discover itdisclaimer.
ANZ Shield
Our free ANZ Shield app (compatible with Android™ and iPhone®) is an extra optional security measure, providing two-factor authentication to verify your online banking details. The app also gives you access to additional online banking features. Learn more about ANZ Shield
SMS one-time passcode (OTP)
An extra layer of protection for ANZ online banking activities. You may receive an SMS OTP to verify a range of online banking activities. Learn more about SMS OTP.
Two-Factor Authentication
When updating your account profile details on Internet Banking, you may receive an SMS or email notification to verify a range of online banking activities.
Two-Factor Authentication (2FA) is an extra layer of protection for ANZ online banking activities. Learn more about Two Factor Authentication.
Automatic time-outs
If you forget to log out of online banking, we automatically time-out your session.
Quick tips for safe online banking
- Always log in by typing www.anz.com.au into your browser’s address bar, not through clicking on any links that you’ve been sent
- Scan your computer regularly for viruses and spyware
- Be wary of text messages, phone calls or emails asking for your banking details. ANZ will never message you for this information
Stay safe online
Internet security software
Get the latest software to protect your computer from malware like viruses, Trojans and spyware.
How to be safe online
Guard your personal information and bank details and learn how to bank and shop safely online.
Think you’ve been conned? Don’t let the scammers get away with it.
The information on this page does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you and read the relevant terms and conditions, Product Disclosure Statement and the ANZ Financial Services Guide (PDF) before acquiring any product.
Applications for credit subject to approval. Terms and conditions available on application. Fees and charges apply. Australian credit licence number 234527.
Apple, iPhone and iPad are trade marks of Apple Inc., registered in the US and other countries.
Android, Google and Google Play are trade marks of Google Inc.
Provided you didn’t contribute to the loss, you let us know as soon as you found out about the loss and you have complied with the Electronic Banking Conditions of Use contained in your product terms and conditions.
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