When it comes to bank account and card security, keeping your personal details and sensitive banking information safe is our number one priority.
How we protect you
We’re always working behind the scenes to equip our systems with the latest security measures. Here are some examples:
Fraud detection system
Our state-of-the-art technology monitors your transactions for suspicious activity. If we detect any, we’ll contact you and temporarily freeze your online banking access to prevent further fraud.
We encrypt your personal data so that unauthorised people aren't able to change or see your confidential banking details.
As extra protection for your ANZ online banking activities, we may send you a SMS one-time passcode to verify a range of online banking activities.
Our fraud prevention team are on hand to help you 24 hours a day, 7 days a week. If you've received a suspicious message or a call related to ANZ, or see any unusual activity on your cards or account, call us to report bank fraud.