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Bank account security

Banking with ANZ means we've got your back. Your personal details and sensitive banking information are protected with multiple security measures, helping to keep your money safe. 

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How we protect your banking

How to protect yourself and your money

More ways we keep your banking secure

Noticed suspicious activity on your account? Report fraud

How we protect your banking

ANZ Falcon®

Our fraud detection technology, ANZ Falcon®, keeps a watchful eye over your banking activity to learn the difference between you and fraud. By analysing your banking behaviour, it can recognise, flag and identify suspicious transactions. 

Multi-factor authorisation

Verify transactions with an SMS one-time passcode, Voice ID or ANZ Shield. For ANZ Plus accounts, two-step security is via the ANZ Plus app, using your Access PIN or biometrics like Selfie ID.

24-hour immediate support

Our Customer Protection Team is available 24/7. Please contact them if you notice a suspicious transaction on your account or if you think your banking details have been compromised.

Report bank fraud

Automatic time-outs

If you forget to log out of online banking, we’ll automatically time-out your session, to avoid your banking details getting into the wrong hands.

ANZ Fraud Money Back Guarantee

We reimburse you for card fraud, as long as you comply with the product T&Cs, tell us promptly and didn't contribute to the loss.


Bank account security to rely on

See our security measures in action. Use our bank account comparison tool to find a term deposit, everyday transaction or savings account to suit you.

How to protect yourself
and your money

Types of scams

See our articles on common types of scams affecting Australians today. Learn how to spot them so you can help keep you and your family safe.

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Latest security alerts 

Stay informed about the latest scams, fraud and security alerts, and learn what to do and who to contact if you're affected.  

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Useful resources

Protect your cards and accounts

ANZ Plus security

Mobile banking security

See our tips to stay safe on the go. Learn more 

Bank account security

Internet banking security

Keep your details secure when you bank online. Learn more 

Credit card security

How to be cybersecure

Protect your personal information and keep your devices safe. Learn more 

More ways we keep your
banking secure

ANZ Plus security

Join ANZ Plus, our latest digital way to bank, and get extra layers of security like Selfie ID and a dynamic CVV, to help protect you from fraud.

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Credit card security

You're protected anywhere, anytime with our anti-fraud technology, ANZ Falcon®. You can also cancel, replace or temporarily block your card if you need. 

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Business protection

Protect your company, staff and customers with our security services and business fraud prevention tips.

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ATM security

ANZ ATMs come with in-built ATM features to help protect you from security threats like card skimming.

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Falcon® is a registered trademark of Fair Isaac Corporation.