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ANZ Fraud Money Back Guarantee

Our bank fraud protection promise

We’d like you to feel safe and secure about using your ANZ cards whenever and wherever you need to.

That’s why our fraud protection services offer the ANZ Fraud Money Back Guarantee.

You’ll be reimbursed for fraudulent transactions on your ANZ card provided you notify us promptly and didn't contribute to the loss.

Our fraud protection team is available 24/7. If you notice any unusual activity on your cards, please contact us straight away.

Report fraudulent transactions on your account

 Contact us if you notice any unusual transactions on your account

Call us

ANZ Cards  – call 13 22 73

ANZ Internet Banking – call 13 33 50

International – call +61 3 9683 9999