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Whether you’re transferring funds between accounts, setting up an online password or shopping online to get the best bargains, make sure you're across the latest online safety tips to keep your online banking and browsing secure.
Keeping your personal information and banking details safe is our top priority, but there are also actions you can take to keep your online banking sessions secure. Read our online banking safety tips below:
If your passwords are stolen, your banking, emails, social media accounts and online shopping accounts could all be vulnerable to identity theft. Protect access to your accounts by following these tips:
If you think your ANZ password’s been compromised, call us on 13 33 50
Love online shopping? Make payments safely and securely by following these tips:
Links in texts or emails from a sender you don’t recognise should be treated with caution. By clicking, you might inadvertently download malicious software (malware) on to your phone or computer. This could stop your device from working, corrupt your files and give unauthorised access to your personal information.
Contact the organisation that seems to have sent the message to confirm that it’s a legitimate email from them. Call the phone number listed on their website - don’t use any contact details from the message itself.
Contact us if you’ve received a suspicious text, call or email that mentions ANZ.
Your identity might have been stolen if you’re:
If you think your identity might have been stolen, you need to:
Privacy, identity and social media (PDF 129kB)
Email compromise (PDF 162kB)
Suspicious messages (PDF 129kB)
Mobile devices and applications (PDF 163kB)
Security software (PDF 163kB)
BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.
The information on this page does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you and read the relevant terms and conditions, Product Disclosure Statement and the ANZ Financial Services Guide (PDF) before acquiring any product.
Applications for credit subject to approval. Terms and conditions available on application. Fees and charges apply. Australian credit licence number 234527.