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Redeeming rewards

You’ve worked hard to earn all your ANZ Reward Pointsdisclaimer or Qantas Pointsdisclaimer, so we’ve made it as easy as possible for you to redeem your rewards.

Start redeeming

See what you can get with your points today.

ANZ Reward Points

See the range of options for how to use your ANZ Reward Pointsdisclaimer. The more you use your ANZ Rewards credit card, the more Reward Points you’ll receive and the closer you’ll get to your choice of great rewards, including:

Gift Cards

Choose from a range of popular brands including Bunnings, Wish, Westfield and many more.disclaimer

Tech and home appliances

Get the latest tech and home appliances, from headphones and speakers, to cameras and coffee machines.disclaimer

ANZ Cashback

Use your Reward Points for ANZ Cashbackdisclaimer to reduce the balance of your ANZ Rewards credit card or pop into your eligible ANZ bank account to spend on whatever you like. 

Airline partner points

Redeem your Reward Points for frequent flyer pointsdisclaimer in these programs:

Velocity Frequent Flyer logo and Asia Miles logo

ANZ Reward Points do expire

ANZ Reward Points must be used to claim a reward within 36 months of 31 December of the year in which the Reward Points were added to a points record. Reward Points that remain unused after that period will be cancelled.disclaimer

In the event your ANZ Rewards account is closed, any Reward Points that remain unused must be used within 90 days of the date of closure. Reward Points that remain unused after that period will be cancelled.disclaimer

 

Check or redeem your ANZ Reward Points

Online

A range of rewards options anytime, at your fingertips.

ANZ Rewards website

Give us a call

One of our friendly staff can give you a hand with your rewards enquiry.

1300 367 763

Monday to Friday, 8am to 8pm (AEST)

ANZ Frequent Flyer Points

You don’t have to convert your points with ANZ Frequent Flyer. It’s all done for you. Qantas Pointsdisclaimerare automatically credited to your Qantas Frequent Flyer account every month. You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points.disclaimer

Complimentary Qantas Frequent Flyer membership

Enjoy a joining fee waiver, offered by ANZ and currently worth $99.50, if you’re not a Qantas Frequent Flyer member yet.disclaimer

qantas plane

Exclusive to ANZ Frequent Flyer Black cardholders

Qantas Club Membership

You could enjoy a joining fee waiver and discount on 1-year individual Qantas Club membership if you purchase or renew your Qantas Club membership using your ANZ Frequent Flyer Black credit card. disclaimer

Qantas club members benefits include priority check-in, additional luggage allowance, and unlimited access to Qantas Club Lounges around the world.

Qantas Club lounge invitations

Why not relax before your flight, with a more comfortable pre-flight experience including complimentary refreshments and business facilities? Enjoy two complimentary Qantas Club Lounge invitations each year.disclaimer Call your Personal Concierge on 1300 580 765 to order your invitations.

Qantas Lounge invitations are uploaded to your Frequent Flyer account in digital form, please allow a minimum of 14 business days prior to departure to avoid any inconvenience.

Your questions answered...

Yes, invitations must be linked to Qantas flights or Jetstar flights at least 24 hours before departure. You can de-link invitations from a flight at any time before 24 hours of the departure. 

Visit the Complimentary Invitations Portal to manage your complimentary lounge invitations or call Qantas on 13 11 31 for more information.

To redeem a complimentary lounge invitation, you must be a Qantas Frequent Flyer member, however a joining fee waiverdisclaimer is offered by ANZ. You can apply for membership online at the Qantas website.

Customers present boarding pass and/or confirmation email at lounge entry.

Passes can be transferred online to another Qantas Frequent Flyer member. Visit the Complimentary Invitations Portal to manage your complimentary lounge invitations or call Qantas on 13 11 31 for more information.

Check or redeem your ANZ Frequent Flyer Points

Online

Redeem Qantas points now via the Qantas website

Qantas website

Not yet a member?

ANZ Frequent Flyer credit card holders can apply online for complimentary Qantas Frequent Flyer membershipdisclaimer

Join free now

Once your Qantas Frequent Flyer membership is confirmed, please ensure you tell us your correct membership details so that your Qantas Points can be automatically credited to your Qantas Frequent Flyer account each month. If you didn’t provide your number at the time of application, or if you need to update the information you provided, please send us a message via ANZ App or Internet Banking, and we will update accordingly.

See our Rewards and Frequent Flyer credit cards

ANZ Rewards Black credit card

Highest ANZ Reward Points earn ratedisclaimer

$15,000
 Minimum credit limit

$375
 Current annual feedisclaimer

See ANZ Rewards Black

How to use ANZ Rewards Points

Offer

Earn 180,000 extra ANZ Reward Points and $150 credit back to your new card

when you spend $3,000 on eligible purchases in the first 3 months from approval of your new ANZ Rewards Black credit card.disclaimer

New Rewards card. T&Cs, eligibility criteria, fees and charges apply (including an annual fee, currently $375).disclaimer

ANZ Rewards Platinum credit card

Uncapped ANZ Reward Points earn ratedisclaimer 

$6,000
Minimum credit limit

$149
Current annual feedisclaimer

See ANZ Rewards Platinum

How to use ANZ Rewards Points

Choose an offer

Earn 100,000 extra ANZ Reward Pointsdisclaimer and $50 back to your new card

when you spend $2,000 on eligible purchases in the first 3 months from approval of your new ANZ Rewards Platinum credit card.disclaimer

New Rewards card. T&Cs, eligibility criteria, fees and charges apply (including an annual fee, currently $149).disclaimer

OR

Earn up to 100,000 bonus Velocity Pointsdisclaimer

Earn 70,000 bonus Velocity Points when you spend $2,000 on eligible purchases in the first 3 months from approval of your new ANZ Rewards Platinum card.disclaimer Plus, an additional 30,000 Velocity Points when you keep the card for more than 15 months.disclaimer 

To be eligible, switch on auto-redemption to transfer your ANZ Rewards Pointsdisclaimer to Velocity Pointsdisclaimer within 3 months of approval and keep it on for the relevant offer period.

New Rewards card. T&Cs, eligibility criteria, fees and charges apply (including an annual fee, currently $149).disclaimer

ANZ Frequent Flyer Black credit card

ANZ's highest Qantas Points earn ratedisclaimer;

$15,000
Minimum credit limit

$425
Current annual feedisclaimer

See Frequent Flyer Black

Offer

Earn up to 130,000 bonus Qantas Points! 

Earn 90,000 bonus Qantas Points and $200 credit back to your new ANZ Frequent Flyer Black credit card when you spend $5,000 on eligible purchases in the first 3 months from approval. Plus, earn an additional 40,000 bonus Qantas Points when you keep your card for over 12 months.disclaimer

New Frequent Flyer card. T&Cs, eligibility criteria, fees and charges apply (including an annual fee, currently $425).disclaimer

ANZ Frequent Flyer Platinum credit card

Uncapped Qantas Points earn ratedisclaimer

$6,000
Minimum credit limit

$295
Current annual feedisclaimer

See Frequent Flyer Platinum

Offer

Earn 75,000 bonus Qantas Points and $100 credit back to your new credit card

when you spend $2,500 on eligible purchases in the first 3 months from approval of your new ANZ Frequent Flyer Platinum credit card.disclaimer

New Frequent Flyer card. T&Cs, eligibility criteria, fees and charges apply (including an annual fee, currently $295).disclaimer

Boost your credit card knowledge

With credit cards come big responsibilities, which is why it’s important to understand how they work. ANZ Creducation is an online educational series that explores credit card interest, making payments, balance transfers and more.

Learn more about Creducation

ANZ Reward Points are earned and redeemed in the ANZ Rewards store in accordance with the ANZ Rewards – Rewards Program Terms and Conditions booklet (PDF). Certain transactions and other items are not eligible to earn Reward Points, for details refer to the ANZ Rewards – Rewards Program Terms and Conditions booklet (PDF).

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Qantas Points and Bonus Qantas Points are earned and redeemed in accordance with the ANZ Frequent Flyer Reward Terms and Conditions booklet (PDF) (please call 13 13 14 for a copy). Certain transactions and other items are not eligible to earn Qantas Points, for details refer to the ANZ Frequent Flyer Reward Terms and Conditions booklet (PDF). Account Holder must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Membership of the Qantas Frequent Flyer program is subject to the Terms and Conditions of the Qantas Frequent Flyer program. Earn rates and earn rate bands are subject to change. Existing customers should call 13 13 14 for information regarding their account.

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Gift card denominations and minimum redemption thresholds vary. T&Cs apply, see anzrewards.com to view the ANZ Rewards Terms and Conditions or call 13 13 14 to request a copy.

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Rewards Store Terms and Conditions Apply - see www.anzrewards.com for details.

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ANZ Cashback is not transferable and cannot be cancelled once issued. ANZ Reward Points are not earned on ANZ Cashback transactions on your account. When you redeem your ANZ Reward Points for ANZ Cashback, credit of your nominated value will be allocated to your eligible ANZ Rewards or other ANZ account within 2 business days. Minimum Redemption thresholds apply.

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Terms and Conditions apply. An Account Holder must be a member of the applicable frequent flyer program to redeem Reward Points for frequent flyer points. Redemption thresholds apply. Frequent traveller details must be entered online at time of redemption in order to transfer points to the frequent flyer program. See anzrewards.com for details.

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Please refer to the ANZ Rewards – Rewards program Terms and Conditions (PDF) for further conditions. We may also cancel Reward Points at our sole discretion if you die, if your card account is suspended, if you breach or any additional cardholder breaches the ANZ Rewards Terms and Conditions or the ANZ Credit Cards Conditions of Use or if we reasonably suspect you are operating your card account fraudulently.

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This joining fee waiver is offered by ANZ. It is available to new applicants or existing ANZ Frequent Flyer credit card account holders who are not already Qantas Frequent Flyer members and who apply for membership online at the Qantas website. This offer is non-transferable and not available in conjunction with any other offer. Qantas Frequent Flyer membership and each application is subject to approval by Qantas. Current joining fee $99.50 as at 7 April, 2022, subject to change.

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Offer only available to ANZ Frequent Flyer Black cardholders who are Australian residents. Offer non-transferable and not available in conjunction with any other offers or discounts. No discounts are available in respect of fees already paid. Customers who are eligible for this offer and contact the Qantas Frequent Flyer Service Centre on 13 11 31 to renew or purchase a new standard one year individual Qantas Club membership using an ANZ Frequent Flyer Black card will receive a joining fee waiver and discount on their standard one-year individual membership rate for Australian residents. Please speak to the Qantas Frequent Flyer Service Centre for current discounts and pricing. Different rates may be available for those with access to the Qantas Club Corporate scheme. Only one joining fee waiver and one membership fee discount available per year, per cardholder. Qantas Club membership is subject to approval by Qantas and to the terms and conditions of The Qantas Club, available at qantas.com/qantasclub.

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Offer only available to ANZ Frequent Flyer Black account holders. Account holders may request no more than two Qantas Club Lounge invitations in any 12 month period by calling the ANZ Personal Concierge on 1300 580 765. Qantas Club Complimentary Invitations will then be available via the Complimentary Invitations Portal, provided the account holder is not in breach of the ANZ Credit Card Conditions of Use (PDF) and the account remains open. Qantas Club Complimentary Invitations are provided courtesy of ANZ and are valid for Qantas Club and Qantas operated International Business Lounges only. Not valid in International First Class Lounges, Chairman's Lounge, Qantas Domestic Business Class lounges, Qantas Oneworld® alliance airline, partner airline or associated lounges. Invitations must not be sold in any way and Qantas reserves the right to cancel invitations that are in breach of this policy. Invitations are valid for 12 months from date of issue. Each Invitation is valid for a single visit for one person only before the expiry date when travelling on a Qantas or Jetstar flight with a QF or JQ flight number. You can link invitations to an eligible flight or transfer to a family member, colleague or friend through the Complimentary Invitations Portal section on qantas.com/qantasclub. Qantas Club Complimentary Invitations are subject to Complimentary Lounge Invitation Terms and Conditions and Qantas Club Lounge Entry Terms and Conditions. Access may not be available if the applicable lounge is full or near capacity, at the full discretion of lounge staff.

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For ANZ Rewards Platinum, a total annual fee of $149 applies, which includes a $94 Annual Fee and a $55 Rewards Program Service Fee. For ANZ Rewards Black, a total annual fee of $375 applies, which includes a $320 Annual Fee and a $55 Rewards Program Service Fee.  For Additional Cardholders on ANZ Rewards Platinum and ANZ Rewards Black, an annual Additional Cardholder Fee of  $10 and an annual Rewards Program Services Fee of $55 will apply per Additional Cardholder on the account. These fees are current as at today's date and are subject to change. The fee information displayed on this page applies to new customers only.

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Offer available to new and approved applicants who apply for an ANZ Rewards Platinum Credit Card and is limited to one offer per applicant. ANZ may vary or end this offer at any time without notice. Not available in conjunction with other offers, packages or promotions, or when transferring from an existing ANZ credit card. The time it takes to process, approve an application and deliver or activate a card can vary and there may be delays. Eligible applicants must meet the spend criteria within 3 months of the date of approval. The date of approval of an application is the disclosure date specified in your Letter of Offer. Some transactions and other items are not eligible purchases as they are not eligible to earn ANZ Rewards Points. For details see the ANZ Rewards - Rewards Program Terms and Conditions (PDF). The 100,000 extra ANZ Reward Points and the $50 will generally be credited to your credit card account within three months of meeting the spend criteria. The $50 credit will be applied to the Purchases balance and does not constitute a payment under your contract with ANZ. The 100,000 extra ANZ Reward Points will not be credited and you will not be eligible for the $50 back if your credit card is cancelled, suspended, transferred, or you have breached either the ANZ Credit Card Conditions of Use (PDF) or the ANZ Rewards – Rewards Program Terms and Conditions (PDF). You are not eligible for this offer if you currently hold or have held an ANZ Rewards Credit Card in the last 12 months.

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Minimum redemption threshold applies. Allow up to 5 business days for your Velocity Points to be allocated to your account. To redeem Reward Points for Velocity Points, individuals must be both an ANZ Rewards account holder and a Velocity Frequent Flyer member. Velocity membership and Velocity Points earned and redeemed are subject to the Member Terms and Conditions, available at velocityfrequentflyer.com/termsandconditions as amended from time to time. Once ANZ Reward Points have been redeemed for Velocity Frequent Flyer Points, they are governed by the Velocity Frequent Flyer Program Terms & Conditions and cannot be reversed. ANZ holds no responsibility for flight availability, which may be limited, or any other redemption items available at velocityfrequentflyer.com. Flight availability is at the sole discretion of Virgin Australia and airline partners.

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Offer is for new and approved credit card applicants and is limited to one offer per applicant.

ANZ may vary or end this offer at any time without notice. Not available in conjunction with other offers, packages or promotions, or when transferring from an existing ANZ credit card. The time it takes to process, approve an application and deliver or activate a card can vary and there may be delays.

If approved, you must activate the card, turn on auto-redemption to Velocity Points and meet the spend criteria within 3 months of the date of approval. The date of approval of an application is the disclosure date specified in your Letter of Offer. Some transactions and other items are not eligible purchases as they are not eligible to earn ANZ Reward Points. For details see the ANZ Rewards - Rewards Program Terms and Conditions (PDF). To be eligible for this offer, you must set up auto-redemption within 3 months from the date of approval and automatically transfer your ANZ Reward Points to Velocity Points for a consecutive period until the bonus Velocity Points under this offer are made available for redemption. The 70,000 bonus Velocity Points will be available for redemption within 3 months of meeting the spend criteria. The 30,000 bonus Velocity Points will be available for redemption within 3 months of keeping your credit card for 15 months. The bonus Velocity Points available under this offer will not be credited if your credit card is cancelled, suspended, transferred, or if you have breached either the ANZ Credit Card Conditions of Use (PDF) or the ANZ Rewards – Rewards Program Terms and Conditions (PDF) prior to the bonus Velocity Points being credited to your Velocity account. You are not eligible for this offer if you currently hold or have held an ANZ Rewards credit card in the last 12 months. Offer starts 12:01am (AEDT) on 15 May 2024 and ends at 11:59pm (AEDT) on 15 November 2024.

To enable you to redeem the 70,000 bonus Velocity Points, we will send you an: (i) SMS with a link to a redemption website and your Reward Code to enable you to continue with the redemption process; or (ii) Email to the email address listed on your ANZ account with a link to a redemption website to switch on ANZ Rewards Auto-Redemption for Velocity Points with and your Reward Code to continue with the redemption process.

To enable you to redeem the 30,000 bonus Velocity Points, we will send you an: (i) SMS with a link to a redemption website and your Reward Code to enable you to continue with the redemption process; or (ii) Email to the email address listed on your ANZ account with a link to a redemption website and your Reward Code to continue the redemption process.

The redemption website is powered by Digital Glue Pty Ltd ABN 36 127 466 899. It may take up to 90 days from the eligible criteria being met to receive your SMS or email. You must redeem the Reward Code for the eligibility offers before the expiry date listed in the SMS or email, otherwise you will forfeit any entitlement to do so.

To redeem ANZ Reward Points for Velocity Points, individuals must be both an ANZ Rewards account holder and a Velocity Frequent Flyer member. Upon accruing ANZ Reward Points to the value of the minimum threshold set-up on auto-redemption, allow up to 5 business days for your Velocity Points to be allocated to your account. Velocity membership and Velocity Points earned and redeemed are subject to the Member Terms and Conditions, available at velocityfrequentflyer.com/termsandconditions as amended from time to time. Once ANZ Reward Points have been redeemed for Velocity Frequent Flyer Points, they are governed by the Velocity Frequent Flyer Program Terms & Conditions and cannot be reversed. ANZ holds no responsibility for flight availability, which may be limited, or any other redemption items available at velocityfrequentflyer.com. Flight availability is at the sole discretion of Virgin Australia and airline partners.

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Offer available to new and approved applicants who apply for an ANZ Rewards Black Credit Card and is limited to one offer per applicant. ANZ may vary or end this offer at any time without notice. Not available in conjunction with other offers, packages or promotions, or when transferring from an existing ANZ credit card. The time it takes to process, approve an application and deliver or activate a card can vary and there may be delays. Eligible applicants must meet the spend criteria within 3 months of the date of approval. The date of approval of an application is the disclosure date specified in your Letter of Offer. Some transactions and other items are not eligible purchases as they are not eligible to earn ANZ Rewards Points. For details see the ANZ Rewards - Rewards Program Terms and Conditions (PDF). The $150 will generally be credited to your credit card account within three months of meeting the spend criteria. The $150 credit will be applied to the purchases balance and does not constitute a payment under your contract with ANZ. ANZ Rewards Points will generally be credited to your ANZ Rewards Account within 3 months of meeting the spend criteria. ANZ Rewards Points will not be credited and you will not be eligible for the $150 back if your credit card is cancelled, suspended, transferred, or you have breached either the ANZ Credit Card Conditions of Use (PDF) or the ANZ Rewards – Rewards Program Terms and Conditions (PDF). You are not eligible for this offer if you currently hold or have held an ANZ Rewards credit card in the last 12 months.

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For ANZ Frequent Flyer Platinum, a total annual fee of $295 applies which includes a $240 Annual Fee and a $55 Rewards Program Services Fee. For ANZ Frequent Flyer Black, a total annual fee of $425 applies which includes a $370 Annual Fee and a $55 Rewards Program Services Fee. For Additional Cardholders on an ANZ Frequent Flyer Platinum or ANZ Frequent Flyer Black credit card, an annual Additional Cardholder Fee of $10 and an annual Rewards Program Services Fee of $55 will apply per Additional Cardholder on the account.  These fees are current as at  and are subject to change. The fee information displayed on this page applies to new customers only. Existing customers may be subject to different fees and should call 13 22 73 for information regarding the fees that apply to their account.

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Offer available to new and approved applicants who apply for an ANZ Frequent Flyer Platinum Credit Card and is limited to one offer per applicant.

ANZ may vary or end this offer at any time without notice. Not available in conjunction with other offers, packages or promotions, or when transferring from an existing ANZ credit card. The time it takes to process, approve an application and deliver or activate a card can vary and there may be delays.

Eligible applicants must meet the spend criteria within 3 months of the date of approval. The date of approval of an application is the disclosure date specified in your Letter of Offer. Some transactions and other items are not eligible purchases as they are not eligible to earn Qantas Points. For details see the ANZ Frequent Flyer Reward Terms and Conditions booklet (PDF). The 75,000 bonus Qantas Points and $100 will generally be credited to your ANZ Credit Card Account within 3 months of meeting the spend criteria. The $100 credit will be applied to the purchases balance and does not constitute a payment under your Credit Card Contract with ANZ. The 75,000 bonus Qantas Points will not be credited and you will not be eligible for $100 back if your ANZ Credit Card Account is cancelled, suspended, transferred, or you have breached either the ANZ Credit Card Conditions of Use (PDF) or the ANZ Frequent Flyer Rewards Terms and Conditions booklet (PDF). You are not eligible for this offer if you currently hold or have held an ANZ Frequent Flyer credit card in the last 12 months.

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Offer is for new and approved credit card applicants and is limited to one offer per applicant.

ANZ may vary or end this offer at any time without notice. Not available in conjunction with other offers, packages or promotions, or when transferring from an existing ANZ credit card. The time it takes to process, approve an application and deliver or activate a card can vary and there may be delays.

Eligible applicants must meet the spend criteria within 3 months of the date of approval. The date of approval of an application is the disclosure date specified in your Letter of Offer. Some transactions and other items are not eligible purchases as they are not eligible to earn Qantas Points. For details see the ANZ Frequent Flyer Reward Terms and Conditions booklet (PDF). The 90,000 bonus Qantas Points and $200 will generally be credited to your ANZ Credit Card Account within 3 months of meeting the spend criteria. The $200 credit will be applied to the purchases balance and does not constitute a payment under your Credit Card Contract with ANZ. The 40,000 bonus Qantas Points for retaining the card for over 12 months will be credited to your Qantas Points balance within 3 months from the second annual fee being charged. The 130,000 bonus Qantas Points will not be credited and you will not be eligible for $200 back if your ANZ Credit Card Account is cancelled, suspended, transferred, or you have breached either the ANZ Credit Card Conditions of Use (PDF) or the ANZ Frequent Flyer Rewards Terms and Conditions booklet (PDF) prior to the bonus Qantas Points or $200 being credited to your ANZ Credit Card Account. You are not eligible for this offer if you currently hold or have held an ANZ Frequent Flyer credit card in the last 12 months.

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