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View past payments/transfers

Using ANZ Internet Banking you can easily keep track of any past payments and transfers from your linked accounts and also any accounts you may have de-linked from your ANZ Internet Banking CRN.

You can:

  • search for payments and transfers from the past 7, 14, 30, 60, 90 or 120 days
  • view a summary of your past payments or transfers from that period
  • view details of a specific payment or transfer
  • send an enquiry to ANZ about a specific payment or transfer

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For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about past payments/transfers.

From the "Payments" menu, select the "View past payments / transfers" function. This function allows you to view and search up to 120 days of your past ANZ Internet Banking payments and transfers, using the following criteria:

  • the account from which the payment or transfer was made (including closed accounts or accounts that have been de-linked from your CRN)
  • date range
  • transfer or payment type.

For payments/transfers older than 120 days:

  • please refer to your account statement
  • your printed/saved receipt, or
  • contact general enquiries.

Whenever you confirm a payment/transfer you'll see a lodgement number This confirms your payment was successfully submitted. You will also receive a receipt number when your payment is actually processed.

  • If you made a future-dated payment or transfer, you can check the status and the receipt number in "View past payments / transfers" after the payment/transfer date. 
  • For unsuccessful transfers/payments, the status will show as failed. You can also check the details of the payment/transfer to find the reason the payment/transfer failed.

If the payment/transfer was scheduled for today, has not been debited from your account and does not appear in the "View past payments / transfers" page, it could mean that the payment/transfer is still being processed.

  • You can look in "Manage future payments/transfers" for details
  • If there is a payment/transfer with a "Locked" status, this means it is currently being processed
  • Once processing is completed it will appear in the "View past payments/transfers" page.

If the status of a transaction is shown as "Failed", it means that the payment/transfer could not be processed. Hence the payment/transfer was not debited from your account.

If you wish to view the details of the payment or transfer:

If the status of a transaction is shown as "Status unknown" it could mean that the payment/transfer is currently being processed.

  • Once processing is completed, the status will change to either "Paid" or "Failed"
  • Please contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week if you require more information.

If you have deleted a scheduled future payment/transfer or bill payment before it was processed, it will be displayed in your "Manage future payments/transfers" or bill payments with a status of "Deleted".

If you wish to view the details of the payment/transfer:

If you wish to contact ANZ to query a past payment or a transfer:

Once the payment/transfer is confirmed and is processed, you cannot delete or cancel the payment/transfer using ANZ Internet Banking.

  1. The time that it takes for a payment/transfer to be processed to your account will depend on the payment/transfer type. Check your account terms and conditions for details. How long does it take for a payment or transfer to be processed?
  2. The time that it takes for the payee's account to be credited will depend on the policy and systems of the payee's bank. This may take up to a week.
  3. All fund transfers between your linked accounts performed after 10.00pm Melbourne time or on weekends or public holidays for the same day payment/transfer, may be processed on the following bank business day.

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