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Latest security alerts

Threats to your banking security can come in many forms. While this isn't an exhaustive list of all scams currently out there, it may provide you with an insight on what to look for so you can protect your banking information.

View the latest alert for each type of scam

Fake ANZ App Fake Email Fake SMS 

Fake ANZ App

ANZ PayOnGo - June 2018

A fraudulent app called ANZ PayOnGO claiming to be an ANZ app was advertised on Google Play. ANZ has taken action to remove the app from Google Play.

Private Finance - May 2018

A fraudulent app called Private Finance on Google Play. At first glance its interface looks similar to that of an ANZ app, including the use of the ANZ logo. This app has been removed from Google Play.

Tips for identifying and responding to fake apps

Prior to downloading a new app, take 60 seconds to check the following:

  • Check the popularity of the app: thousands of downloads and very few reviews suggests a fake app
  • Check the name of the app or developer and reviews: minor errors in the name, inconsistency with ANZ products or suspicious comments may indicate the app is a fake
  • Check the pattern of reviews including time frames from app launch to commentary: reviews in quick succession of launch are a red flag
  • If in doubt, go to the web page of the developer: lack of details about the developers, and linkage to a legitimate site is another indicator
  • Check that the permissions required by the app are in line with activities you will be performing: if the permissions seem excessive this is another red flag

If you believe you have downloaded a fake ANZ app please contact us immediately on 1800 033 844.

If you suspect a fake ANZ app is available on Google Play or on the App Store, please do not install the application and contact hoax@cybersecurity.anz.com

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Mobile banking apps

Fake ANZ emails

Phishing email - May 2018

A scam (phishing) email was reportedly received by ANZ customers. The attachment of this email had malicious content that could compromise customer data. The attachment included an ANZ logo to make it look credible.

Protect yourself from phishing scams

Be aware of what to look out for in suspicious emails. Typical signs include:

  • Misspellings and poor grammar
  • Patchy graphics or design
  • Asking for personal information, usernames or passwords
  • Not addressing you by name at the start of the message
  • A sense of urgency, claiming that your immediate attention is needed
  • An email address that doesn’t look quite right
  • Links to click on or attachments to open.

If you receive a suspicious message, follow the steps outlined on the Report bank fraud page.

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Computer threats

Fake ANZ SMS messages

Phishing SMS - March 2018

A number of fake SMS texts were received and reported by ANZ customers, that stated their account was suspended.

Don’t reply to suspicious texts, calls or emails

ANZ will never contact you to ask for confidential information like bank details or passwords.

If you receive an SMS from ANZ about activity on your account, however you are not currently using any ANZ online banking services, don’t respond to it and let us know.

If you receive a suspicious message, follow the steps outlined on the Report bank fraud page.

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Mobile banking security

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