Imposter Bonds Scam
9 June 2022
We are aware of scammers pretending to be associated with well-known financial service firms, including Australia and New Zealand Banking Group Limited (“ANZ”), and offering investments in bonds or debt securities to investors. ANZ and its related entities in Australia do not typically deal in bonds or debt securities directly with the general public.
Please be careful if contacted in relation to the above investments and make proper enquiries before investing. Refer to the ASIC media release warning investors of the scam and practical checks Australian investors can avail themselves of before investing.
We’ve been made aware scammers have been falsely claiming to represent, or be associated with, ANZ Capel Court Limited. ANZ Capel Court Limited does not deal with the general public at all.
Websites and emails using “Capel Court” in the domain name and email address have appeared offering the general public access to Government Bonds, Corporate Bonds and Term Deposits. These websites and emails have contained false claims that ANZ Capel Court Limited is the boutique investment arm of ANZ and that they are associated with ANZ. They contain ANZ Capel Court Limited’s actual ACN and AFS License number, logos and street addresses in well-known commercial office precincts in Melbourne and Sydney. While they may look genuine and sophisticated, these websites, emails and associated phone calls are part of a sophisticated scam. Please remember, you should never send money in response to these offers, emails or associated calls. ANZ is assisting Police with ongoing investigations into this matter.
If you are contacted by someone claiming to be from an ANZ entity in Australia and is offering bonds or debt securities investments, please report it.
ANZ response to heightened global threat environment
1 March 2022
The Australian Cyber Security Centre (ACSC) recently published an Alert and Advisory to encourage Australian organisations to urgently adopt an enhanced cyber security position. While the ACSC states that it is not aware of any current or specific threats to Australian organisations, it advises that adopting an enhanced cyber security posture and increased monitoring for threats will help to reduce the impacts to Australian organisations.
The ACSC suggests that organisations should act now and follow its advice to improve cyber security resilience.
For more information, please refer to the information available on the ACSC website.
For up to date information please also refer to ACSC’s accounts:
Apache Log4j2 vulnerability
16 December 2021
Please be aware the Australian Cyber Security Centre (ACSC) has issued an advisory regarding a critical remote code execution vulnerability affecting Apache’s Log4j2 library, a popular Java-based logging utility.
Due to its widespread use, a number of third-party apps may also be vulnerable from this threat. ACSC recommends that organisations using this tool should immediately apply the patches released by Apache and other vendors using Log4j2.
For more information, please refer to the ACSC advisory.
SMS Scam Alert
20 August 2021
We are aware of a number of SMS phishing campaigns (“smishing”) such as the ones pictured currently targeting our customers.
ANZ will never send you an email/SMS asking for your account or financial details, or for your log in details for ANZ Phone Banking, ANZ Mobile Banking or ANZ Internet Banking.
If you have received a hoax/suspicious email or text claiming to be from ANZ:
- Do NOT click on any unexpected/unusual links or open attachments.
- Forward the email or SMS to firstname.lastname@example.org
- Immediately contact ANZ if you’ve clicked on any links or downloaded any attachments
- Delete the message from your inbox.
Contact ANZ immediately if you’ve:
- shared your banking details in response to a hoax phone call, email or SMS
- accidentally clicked on any links or downloaded any attachments
- noticed any unusual transactions on your accounts
To help you protect your virtual valuables, remember to make a PACT. For more information on how to protect yourself, visit the ANZ security centre.
SMS Scams online shopping transactions
20 August 2021
ANZ has received reports of customers receiving SMS scam messages. The SMS messages appear to come from ANZ and from large online retailers like Amazon, and ask customers to click a link to cancel a fictitious order.
The message and the link are illegitimate, despite using URLs that appear similar to the correct website address. The message may also look like it has come from a legitimate number and appear in your messages amongst existing and legitimate messages from ANZ.
If clicked, the link will take you to a site that looks identical to the ANZ login page but has been designed to steal your personal details such as account credentials.
If you receive one of these messages, do NOT click the link, delete the message immediately.
If you’ve received and responded to a message that you now believe is a scam, and have shared your banking details, account credentials, or you’re concerned your personal details have been compromised, contact ANZ immediately.
You can also report scams at Scamwatch. For more information on how to protect yourself online, please visit the ANZ Security Centre.
Look out for COVID-19 Scams
17 MARCH 2020
In times of heightened fear and anxiety, there are some people who take advantage of the situation through scams. Sadly, this is true today, with an increasing amount of fake activity around COVID-19, including phishing emails, text messages, phone calls and social media activity (news, malicious links etc.) requesting personal and financial information. While these messages do not currently impersonate ANZ, it is possible that these could change over the coming days and weeks.
As just one example, the Australian Competition and Consumer Commission (ACCC)’s Scamwatch has received multiple reports of COVID-19 themed scam texts being sent to members of the public.
The text messages appear to come from ‘GOV’ as the sender and they include a link to find out when to ‘get tested in your geographical area’ for COVID-19.
In the below example, an illegitimate link has been included in the text message, and if clicked may install malicious software on your device, that has been designed to steal your banking details.
If you receive one of these messages, do not click the link and delete the message immediately.
If you’ve received and responded to a message that you now believe is a scam, have shared your banking details, or you’re concerned your personal details have been compromised, contact ANZ immediately.
You can also report scams at Scamwatch.
For more information on how to protect yourself online, please visit the ANZ Security Centre.
For media enquiries contact:
Nick Higginbottom; +61 403 936 262