It really is secure, fast and easy
There are safeguards to ensure you don't double up on payments. Plus, you are covered by the added protection of ANZ Falcon™ and ANZ Fraud Money Back Guaranteedisclaimer should fraudulent transactions occur.
You don't have to enter your PIN or sign when you make a purchase under $100 at participating retailers, so it's an even faster way to pay.
Simply hold your card to the terminal, wait for the beep and then you're done. If you spend more than $100, you simply enter your PIN or sign as usual - it's easy.
How to use it
Making contactless payments
When making contactless payments under $100 with your ANZ card - simply follow these easy steps:
Let the merchant know you'd like to pay with your contactless ANZ card.
Confirm the amount, follow the onscreen prompts and hold your card to the terminal.
Wait until you hear a 'beep'. Collect your receipt if you'd like one and you're done.
And if you spend more than $100, you simply enter your PIN as usual – it's easy.
Why it's safe
Your card is in safe hands
Contactless terminals are only able to make one transaction at a time. As a safeguard, each transaction must be complete or void before another takes place. This means when making contactless payments you can be sure that payments are strictly taken only once from your account.
ANZ Falcon provides worldwide credit card security around the clock. If we notice a transaction on your account that is unusual, we will contact you to check that everything is in order.
ANZ Fraud Money Back Guaranteedisclaimer
You wont be liable for any fraudulent transactions charged to your ANZ account provided you didn't contribute to the loss and notify ANZ promptly of the fraud.
See the FAQs section for more information on contactless security.
Frequently Asked Questions
ANZ Contactless refers to payment methods that securely transmit purchase information via a tiny antenna embedded in your card.
It'll save you time - because you don't have to enter a PIN or sign when you make a purchase less than $100 at a contactless terminal. And you won't have to worry about carrying cash and coins around.
Any retailers who displays the Contactless symbol can accept contactless payments. Of course you'll still be able to dip (or swipe if the terminal allows it) your card.
You can make contactless payments for any amount up to $100. For purchases over $100 you will need to enter a PIN.
Standard transaction fees will apply and you wont be charged any extra for using the ANZ Contactless feature to pay for your transactions.
Yes, unless you advise the retailer that you don't want one.
No. Contactless terminals are only able to make one transaction at a time. As a safeguard, each transaction must be completed or voided before another can take place.
You'll see the lights illuminate and a display message confirming that your transaction has been successful.
No. Your ANZ card has to be held within a few centimetres of the terminal for longer than half a second, and the retailer must first enter the amount of purchase.
ANZ Contactless transactions use the latest encryption technology, and are processed through the same, reliable payment network as chip card transactions - making them just as secure.
Yes. Simply swipe or insert your card and go through the traditional payment process.
No, you will not need to select an account type. When using contactless on your ANZ credit card, the transaction will be automatically charged to your credit account. When using contactless on an ANZ Access Visa Debit card, the transaction will be charged to the account that is linked to your card ( ‘Savings’ or ‘Credit’). When using contactless on an ANZ Business Visa Debit card, the transaction will be charged to the account that is linked to your card (‘Cheque’ or ‘Credit’).
Lastly, when using contactless on an ANZ Access card, the transaction will come from the nominated default ‘Savings’ or ‘Cheque’ account.
You can find out which account is the nominated default by checking the letter you would have received with your card, or call 13 13 14.
Yes. If you prefer, you can use your ANZ card in the traditional way.
If you are an existing ANZ Business One Visa Card customer you should be eligible to have Visa payWave enabled on credit card.
Please call 1800 032 481 for more information.
If you are an existing ANZ Business Visa Debitdisclaimer card holder you should be eligible to have ANZ Visa payWave enabled on your ANZ Business Visa Debit card. Please call 1800 603 253 for more information.