ANZ Smart Choice Super.
Super. Easy.
Set up in just five minutes,
in app or online.
Trouble with home loan repayments
The information on this page does not apply to ANZ Plus products
We understand that financial circumstances can change, and we will do our best to help if you're having trouble with your home loan repayments.
Please call us on 1800 092 536 immediately to discuss your circumstances and see if we can come to an arrangement. We may be able to restructure your payments or work out a payment plan to help you manage your loan, on a case-by-case basis.
We have policies and resources to help customers experiencing financial hardship, including a relief package in the event of a natural disaster. Read more about:
- Eligibility for financial assistance
- How to get help from ANZ
- Self-help tools to help you get back on track
If you've gone through the information provided and believe you're eligible for financial assistance, you can then submit an application online.
Need to speak to a specialist?
Provide us with your details and one of our home loan specialists will get in touch. They can discuss issues including:
- Applying for a home loan
- Managing your existing loan
- Refinancing your home loan
- Interest rate enquiry
As well as any other home loan queries you may have.
Call back time is 1-3 business days.
Quick start application
Begin your home loan application journey by providing details about:
- You
- Your financial situation
- The loan you're applying for
One of our home loan specialists will then be in touch to progress with your application.
Call back time is 1-3 business days.
Other ways to get in touch
Meet with a mobile lenderdisclaimer
You can also chat to an ANZ accredited broker for help with your home buying, investing or refinancing needs.
Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you. ANZ recommends you read the Terms and Conditions and Product Disclosure Statement, which are available at anz.com or by calling 13 13 14, before deciding whether to acquire, or continue to hold, the product.
ANZ Mobile Lenders operate as an independently operated ANZ Mortgage Solutions franchise of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Australian Credit Licence Number 234527.
Return