Using your ANZ Frequent Flyer Black credit card
Welcome to ANZ Frequent Flyer Black, the card that gives you uncapped Qantas Points, Qantas Club privileges and access to exclusive events and travel benefits.
More ways to pay using your device
Pay securely and easily using your compatible smartphone or wearable device anywhere you can tap and pay.
Make your everyday essentials count
Set up recurring payments, such as utilities and telecommunications bills, and you can earn Qantas Pointsdisclaimer faster. Click here for a list of popular service providers and their contact details.
Shop with security and confidence
- ANZ Falcon™ provides round-the-clock transaction monitoring
- You won't be liable for fraudulent transactions on your ANZ credit card with ANZ Fraud Money Back Guaranteedisclaimer
- Worldwide emergency credit card replacement
Additional cardholders for more Qantas Points
Add additional cardholders for an even faster way to accumulate points. An additional Cardholder Fee of $10 and an annual Rewards Program Services Fee of $55 will apply per additional cardholder on your accountdisclaimer. Find out how to add additional cardholders.
Get ready for your most rewarding Qantas Pointsdisclaimer experience with our highest uncapped points earning potential, two Qantas Club lounge invitations per yeardisclaimer, and a range of complimentary insurancesdisclaimer. And save up to $497 in your first year if you purchase a Qantas Club membership with your ANZ Frequent Flyer Black carddisclaimer
Enjoy earning Qantas Points
ANZ Frequent Flyer Black Visa card
- 1 Qantas Pointdisclaimer per $1 spent on eligible purchases up to and including $7,500 per statement period
- 0.5 Qantas Pointsdisclaimer per $1 spent on eligible purchases above $7,500 per statement period
Complimentary Qantas Club Lounge invitations
Enjoy a pre-flight luxury experience with two complimentary Qantas Club lounge invitationsdisclaimer each year when flying on Qantas or Jetstar. You’ll also have access to participating airport lounges in destinations such as London, Dubai, Singapore and Bangkok. Participating airport lounges can be found on velocelounges.comdisclaimer
Take advantage of your Personal Concierge
Looking for help with restaurant, hotel, entertainment bookings or travel recommendations? Look no further, your 24 hour/7 days a week personal concierge service can help. Call 1300 580 765 in Australia or, +61 2 8987 1677 if you're overseas.
Access once in a lifetime experiences
Be rewarded with Exclusives by ANZ access to invitation-only events. From entertainment to food and lifestyle, ANZ Frequent Flyer Black cardholders get access to an exceptional program of uniquely crafted, once-in-a lifetime-experiences.
Complimentary insurances for travel and shopping
Explore the world and your own backyard with freedom knowing you could be covered with our range of travel insurances including:
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Shop with peace of mind, knowing you could have access to complimentary insurances when you shop using your ANZ Frequent Flyer Black card including:
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Qantas have announced the move to digital passes which will have the following customer benefits:
- Reduced wait time to receive the passes (usually within 2 business days as opposed to 4 weeks)
- Digital passes cannot get damaged or lost
- Access digitally - where as in the past if you left the pass at home it couldn't be used
Digital passes are automatically uploaded to your Frequent Flyer portal within 2 business days of your initial request. In rare cases where Qantas cannot locate your Frequent Flyer account, we will contact you to verify your details and the turnaround time may be slightly longer.
Once you log onto your account, visit the Complimentary Invitations Portal through the Qantas Club navigation menu or through the following link: qantas.com/freeloungeinvite
Yes, invitations can be linked to Qantas flights or Jetstar flights. However invitations can be de-linked from a flight in the event of a cancellation or change initiated by the customer. Please call Qantas on 13 11 31 for more information.
To hold an ANZ Frequent Flyer Black account or to redeem a lounge pass, you must be a Qantas Frequent Flyer member however a joining fee waiver is offered by ANZ. This is available to new applicants or existing ANZ Frequent Flyer credit card account holders who are not already Qantas Frequent Flyer members and who apply for membership online at the Qantas website. This offer is non-transferable and not available in conjunction with any other offer. Qantas Frequent Flyer membership is subject to approval by Qantas.
Customers present boarding pass and/or confirmation email at lounge entry.
Passes can be transferred online to another Qantas Frequent Flyer member. If they are not a Frequent Flyer member, then they can sign up for free to redeem the pass. Please call Qantas on 13 11 31 for more information.
Sign up for eStatements
- Log on to ANZ Internet Banking
- Go to the 'Profile' menu
- Select 'Change my statement preferences'
- Choose 'Online only' for your accounts.
- Learn more about online statements
Pay using your device
Add your eligible ANZ card to your compatible smartphone or wearable device. Learn more about mobile payments.
Manage credit card payments
- Log on to ANZ Internet Banking
- Choose the linked account to pay your ANZ Credit Card from.
- Choose to make a one off payment or recurring credit card payments.
Applications for credit are subject to ANZ’s credit approval criteria. Terms and conditions, and fees and charges apply. Australian credit licence number 234527.
™ ANZ Falcon is a trademark of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Falcon is a trademark of Fair Isaac Corporation.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
Mobile payments available on compatible devices and eligible ANZ cards. View the full list at anz.com/mobilepayments.
Terms and conditions apply to the use of Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay.
Qantas Points and Bonus Qantas Points accrue in accordance with and subject to the ANZ Frequent Flyer Reward Terms and Conditions booklet (please call 13 13 14 for a copy). Purchases which are not eligible to earn Points are described in the ANZ Frequent Flyer Reward Terms and Conditions booklet, e.g. fees, cash, cash equivalent transactions, balance transfers and transactions for gambling or gaming purposes, will not earn Points. Account Holder must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Membership of the Qantas Frequent Flyer program is subject to the Terms and Conditions of the Qantas Frequent Flyer program. Earn rates and earn rate bands are subject to change. Existing customers should call 13 13 14 for information regarding their account.
Provided the cardholder didn’t contribute to the loss and notified ANZ promptly of the fraud.
Back to topFor ANZ Frequent Flyer, a Total Annual Fee of $95 applies which includes a $40 Annual Account Fee and a $55 Rewards Program Services Fee. For ANZ Frequent Flyer Platinum, a Total Annual Fee of $295 applies which includes a $240 Annual Account Fee and a $55 Rewards Program Services Fee. For ANZ Frequent Flyer Black, a Total Annual Fee of $425 applies which includes a $370 Annual Account Fee and a $55 Rewards Program Services Fee. For additional cardholders on an ANZ Frequent Flyer, ANZ Frequent Flyer Platinum or ANZ Frequent Flyer Black credit card, an annual Additional Cardholder Fee of $10 and an annual Rewards Program Services Fee of $55 will apply per additional cardholder on the account. These fees are current as at and are subject to change. The fee information displayed on this page applies to new customers only. Existing customers may be subject to different fees and should call 13 22 73 for information regarding the fees that apply to their account.
Back to topOffer only available to ANZ Frequent Flyer Black account holders. Account holders may request no more than two Qantas Club Complimentary Invitations in any 12 month period by calling the ANZ Personal Concierge on 1300 580 765. Qantas Club Complimentary Invitations will then be available via the Complimentary Invitations Portal, provided the account holder is not in breach of the ANZ Credit Card Conditions of Use (PDF 336 kB) and the account remains open. Qantas Club Complimentary Invitations are provided courtesy of ANZ and are valid for Qantas Club and Qantas-operated International Business Lounges only. Not valid in International First Class Lounges, Chairman's Lounge, Qantas Domestic Business Class lounges, Qantas Oneworld® alliance airline, partner airline or associated lounges. Invitations must not be sold in any way and Qantas reserves the right to cancel invitations that are in breach of this policy. Invitations are valid for 12 months from date of issue. Each Invitation is valid for a single visit for one person only before the expiry date when travelling on a Qantas or Jetstar flight with a QF or JQ flight number. You can link invitations to an eligible flight or transfer to a family member, colleague or friend through the Complimentary Invitations Portal section on qantas.com/qantasclub. Access may not be available if the applicable lounge is full or near capacity at the full discretion of lounge staff. Access and use of Qantas Club lounges is subject to Qantas Club terms and conditions
Back to topComplimentary insurance covers: AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631(trading as Allianz Global Assistance) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 has issued Master Policies to Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522 AFSL and Australian credit licence 234527 which allow eligible ANZ account holders and cardholders to claim under the Master Policies as third party beneficiaries. The eligibility criteria, terms, conditions, limits and exclusions of the Master Policies are set out in the Premium Cards - Insurances Policy Information booklet (PDF 366kB) and the ANZ Credit Cards Insurance Features booklet (PDF 111.5kB) which may be amended from time to time. ANZ does not guarantee this insurance. Any advice has been prepared without taking into account your objectives, financial situation or needs. You must check whether or not it is appropriate, in light of your own circumstances, to act on this advice.
Back to topOffers are only available to ANZ Frequent Flyer Black cardholders who are Australian residents and who purchase Qantas Club membership using their ANZ Frequent Flyer Black card. Offers are non-transferable and are not available in conjunction with any other offers or discounts. No discounts are available in respect of fees already paid. $497 saving in the first year is based upon a joining fee waiver and a discount to the standard one-year individual membership rate. The joining fee waiver is for a new one year individual Qantas Club membership purchased using an ANZ Frequent Flyer Black card by contacting the Qantas Frequent Flyer Service Centre on 13 11 31. Quoted joining fee savings are based on the joining fee for an individual Qantas Club membership application by an Australian resident. Different rates may be available for those with access to the Qantas Club Corporate scheme. The membership fee offer is for a one year individual Qantas Club membership which is purchased or renewed using an ANZ Frequent Flyer Black card by contacting the Qantas Service Centre. Quoted membership fee savings are based on the difference between the published corporate membership rate and the fee applicable to an individual Qantas Club membership held by an Australian resident. Only one joining fee waiver, and one membership fee discount per year, are available per cardholder. Qantas Club membership is subject to approval by Qantas and to the terms and conditions of The Qantas Club, available at qantas.com/qantasclub.
Back to topComplimentary access to participating airport lounges is available to eligible ANZ Rewards Black and ANZ Frequent Flyer Black cardholders. Participating airport lounges can be found on veloceloungesoutlets.com and are subject to change. To gain complimentary access, eligible cardholders must present their credit card and a current flight boarding pass in the same name at the participating lounge. For terms & conditions refer to the Complimentary Airport Lounge Access Program Terms and Conditions (pdf 63kb).
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