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International travel notifications

If you are taking your debit and/or credit cards overseas, ANZ highly recommends you let us know before you travel.

By sending us your travel plans, you will help avoid transactions on the cards being stopped by ANZ Falcon™ when it detects overseas purchases.

You can also have the peace of mind that if your plans change, you can always send us your updated details.

How do I notify ANZ about my travel plans?

To notify ANZ of your international travel plans:

  • Select the "Contact" icon in the header
  • Select "Let us know before you travel" and you'll be taken to the "Let us know before you travel" screen.

Complete the following steps:

Step 1: Enter your travel destinations and dates

  • Select the country you're travelling to
  • Select the dates* you plan to be in that country
  • Repeat the above for other destinations on your itinerary.
    *The date cannot be a past date.

Step 2: Enter your travel contact details (optional)

  • Enter a contact number in case ANZ needs to contact you while you are away.

Step 3: Enter comments (optional)

  • Use the "Additional comments" textbox to provide ANZ with any further information you think may be useful.

Step 4: Submit your travel information to ANZ

  • Select "Submit"
  • We will process your travel information within 2 working days.

Need more help?

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Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9699 6908) 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about notifying ANZ of your international travel plans.

When you provide ANZ with your international travel plans, we know when you have used your credit card and other ANZ accounts overseas.  This helps avoid transactions being stopped by ANZ Falcon™ on your accounts when we detect overseas purchases.

For more information on ANZ Falcon™:

Yes, you can send additional or modified details at any time, but you cannot provide past dates.

If you wish to cancel or defer your plans indefinitely, you can send us an online enquiry, or alternatively phone us on 13 22 73 (International callers: +613 9683 7043) 24 hours a day, seven days a week.

You can send us an online enquiry, or alternatively, you can phone us on 13 22 73 (International callers: +613 9683 7043) 24 hours a day, seven days a week.

You can include up to 15 travel destinations.

If you wish to inform ANZ of additional countries, you can list them in the "Comments" textbox.

The more information ANZ has about your plans, the less chance of merchants declining your card while you travel. So, it is best to cover most, if not all, of your destinations. However, this is up to your discretion.

There is a grey cross to the right of each country dropdown. Select this to remove a destination.

™ ANZ Falcon is a trademark of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Falcon is a trademark of Fair Isaac Corporation.