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ANZ Life Insurance

Your life insurance is really about them.

 

Quote or apply Call 13 16 14

It's easy to apply and get life insurance quickly

With ANZ Life Insurance, you can continue to look after your loved ones even if you aren’t around. The mortgage, bills, and the cost of your children’s education could all be taken care of.

Protect your family's financial future - signing up is easier than you think.


What's covered?

Cover highlights

  • Apply for a lump sum payment of up to $2 million with Life Coverdisclaimer
  • With the Advance Assistance Benefit, your beneficiaries can receive a fast-tracked advance payment of $15,000 of your Life Cover for funeral costs and any unpaid billsdisclaimer
  • Receive your Life Cover amount if you’re diagnosed with a terminal illnessdisclaimer
  • International coverage almost anywhere in the world, 24/7disclaimer

Personalise your policy

  • Add optional protection for covered serious illnesses or injuriesdisclaimer
  • Name up to five beneficiaries and select a primary beneficiary who will receive any Advance Assistance Benefit payment
  • Apply to increase, decrease or pause your cover if your circumstances changedisclaimer
  • Choose between Level Premiums or Stepped Premiumsdisclaimer

Life Cover starting from $50,000

You can get life cover starting from $50,000, up to a maximum of $2,000,000. The coverage you're eligible for is dependent on your age and income. Check the table below to get an idea of the maximum coverage you might be able to apply for.disclaimer

 

Ages

If your gross annual income
is less than $125,000:

If your gross annual income
is $125,000 or more:

18 to 44

$1,500,000

$2,000,000

45 to 54

$750,000

$1,000,000

55 to 59 

$250,000

$500,000


What's not covered?

The information on this page is only a summary of some of our cover and exclusions. For a complete statement of the cover offered, exclusions, conditions and limits that apply under the policy, you should carefully read the Product Disclosure Statement (PDS) (PDF 145kB) and all policy documentation.

Eligibility requirements apply to this product including age, residency and your existing cover - see below for details.

Depending on your cover, a five year pre-existing medical condition exclusion may apply to your policy. If so, this will be shown on your Policy Schedule.
 

A pre-existing medical condition is an injury, illness, condition or related symptom that, in the five years before the policy start date, you (or a reasonable person in your position):

  • were aware of or should have been aware of
  • had, or were intending to have, a medical
    consultation for.

We don't pay a claim if it relates to:

  • you visiting a country where a ‘Do not travel’ warning has been issued by the Australian Department of Foreign Affairs and Trade (DFAT)
  • you contracting HIV or AIDS
  • war (whether or not it’s formally declared), hostilities, civil commotion or insurrection
  • your intentional act or omission.

Can you get by without life insurance?

Is life insurance worth it? You might have a lot of questions about life insurance, the types of policies you can choose from and what you can claim for.

James Mathison looks for answers.
 

Quote or apply



Earn Qantas Points with your policy

If you’re a Qantas Frequent Flyer member, you can earn 1 Qantas Point for every $1 of premium paid on your eligible ANZ Life Insurance policy.

If you're not a member of the Qantas Frequent Flyer program yet, you can join for free.

 

Find out more

   

  

Add your insurance details to the ANZ App

Add insurance policies to the ANZ App so that the details are handy when you need them. 

Browse and buy a range of insurance coverage including home, motor, travel, life and income protection.
 

Learn more

  

Use our easy claims process

We know life insurance claims come at an extremely stressful time. With support available online and over the phone, we're there for you when you need us. 

Once we've received your claim, we'll let you know if we need more information.

 

Make a claim 



Learn more about life insurance

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The benefits of life insurance

Thinking about life insurance? See the benefits and understand how your loved ones can avoid financial difficulty in times of need.

  

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Myths about life insurance

Many people believe they're too young for life insurance, or it's too expensive. We explore and bust those myths.

  

Article

Life insurance FAQs

Get the basics covered. Find out the cost of life insurance, the benefits, whether you need a medical exam, and more.

  

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What are the different types of life insurance?

Learn about the types of life insurance, including critical illness insurance, income protection insurance, and more.

  

View all

Get your life insurance now

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You must meet all of the following criteria to be eligible to apply for cover.  If you purchase this policy but don’t meet all of the criteria, we will void your policy and refund any premiums you’ve paid, in accordance with the policy terms or our legal rights.

 

You can apply for ANZ Life Insurance if:

Entry age: You are between 18 and 59 years old inclusive

Residency: You are currently living in and receiving this PDS in Australia, and are either:

  • an Australian or New Zealand Citizen, or
  • an Australian Permanent Resident.

Existing cover: At the time you apply for this policy, you do not have cover in place either:

  • under an existing ANZ Life Insurance policy, or
  • with OnePath Life that exceeds $2 million of Life cover.

To be eligible to apply for the optional Critical Illness Cover, at the time of applying you must also:

  • not exceed $1 million of critical illness or trauma cover with OnePath Life, and
  • if you have an ANZ Recover Well policy issued by us which commenced on or after 21 May 2016, not exceed the combined Critical Illness Cover amounts for your age as shown in the ‘How much cover you can apply for’ section of the ANZ Life Insurance Product Disclosure Statement and Policy (PDS) (PDF 145kB).

As a valued customer we want to hear from you if any of our products and services have not met your expectations.

If you would like to compliment one of our staff or make a suggestion on how we can improve, we want to know. If we made a mistake, or our service does not meet your expectations, we also want to know.

 

Talk to us

We're committed to ensuring our products and services meet your expectations and we value your feedback regarding how we are performing.

Our customer care unit is your first point of contact for raising complaints or providing feedback. You can contact us directly via phone, email or in writing and we will endeavour to resolve your concerns quickly and fairly. We will aim to resolve your complaint within 15 business days.

External dispute resolution

If your concerns have not been resolved to your satisfaction, you can lodge a complaint with AFCA who provides fair and independent financial services complaint resolution that is free to consumers.

Time limits may apply to complain to AFCA and so you should act promptly or otherwise consult the AFCA website to find out if or when the time limit relevant to your circumstances expires. The AFCA contact details are:

 

Call us:

Email us:

insurancefeedback@onepath.com.au

Write to us:  

GPO Box 4028
SYDNEY NSW 2001

Call:

1800 931 678 on weekdays (except on public holidays) from 9am to 5pm (AEST)

Email your complaint to:

info@afca.org.au

Write to:

Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001

Online at:

www.afca.org.au

Escalating your complaint

If you're not satisfied with the resolution offered by our customer care unit, you can have your complaint reviewed by a Dispute Resolution Specialist.

A final decision will be provided within 15 business days of your complaint being escalated, unless they have requested and you have agreed to give them more time.

This information was published on 9 October 2018 and is subject to change.

The above content relates to policies issued from 21 May 2016 under the ANZ Life Insurance Product Disclosure Statement and Policy (PDF 145kB), and is current as of today. Previous products (with the same name) may have different features and benefits. If you are an existing customer, please contact us if you have any questions about your cover.

ANZ Life Insurance is issued by OnePath Life Limited (OnePath Life) (ABN 33 009 657 176, AFSL 238 341). We recommend that you read the ANZ Financial Services Guide (PDF 479kB)ANZ Life Insurance Product Disclosure Statement and Policy Document (PDF 145kB) (available online or by calling 13 16 14) before deciding whether to acquire, or to continue to hold, this product.

ANZ Income Protection covers two separate financial products – Income Cover is issued by OnePath Life Limited (OnePath Life) (ABN 33 009 657 176, AFSL 238 341) and Involuntary Unemployment and Family Care Cover are issued by OnePath General Insurance Pty Limited (ABN 56 072 892 365, AFSL 288 160) (OnePath General). We recommend that you read the ANZ Financial Services Guide (PDF 479kB) and ANZ Income Protection Product Disclosure Statement and Policy Document (PDF 272kB) (available online or by calling 13 16 14) before deciding whether to acquire, or to continue to hold, this product.

ANZ Home Insurance is issued by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239 545) (QBE). We recommend that you read the ANZ Financial Services Guide (PDF 479kB), ANZ Home Building Key Facts Sheet (PDF 133kB)ANZ Home Contents Key Facts Sheet (PDF 134kB) and the ANZ Home Insurance Product Disclosure Statement (PDF 1.3MB) (available by calling 13 16 14), before deciding whether to acquire, or to continue to hold, these products.

ANZ Financial Planners are representatives of ANZ, the holder of Australian Financial Services Licence number 234 527.

OnePath Life has adopted the Life Insurance Code of Practice (the Code), which contains minimum standards of service that customers can expect from insurers. The Code can be found at www.fsc.org.au.

Australia and New Zealand Banking Group Limited (ANZ) (ABN 11 005 357 522, AFSL 234 527 is an authorised deposit taking institution (Bank) under the Banking Act 1959 (Cth). The issuers of these products are not Banks. Although ANZ distributes these products and except as described in the relevant PDS, ANZ does not stand behind or guarantee the issuers or the products.

This information is of a general nature and has been prepared without taking account of your objectives, financial situation or needs. Before acting on the information, you should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs.

You must be a Qantas Frequent Flyer member and correctly register your Qantas Frequent Flyer membership details with OnePath Life Limited (OnePath Life) (ABN 33 009 657 176, AFSL 238 341) to earn Qantas Points on eligible insurance policies. Eligible insurance policies are the following ‘OnePath’ and ‘ANZ’ branded direct life insurance policies: term life, income protection, trauma, accidental death and total and permanent disability. The following retail policies are also eligible: OneCare, OneCare Super, SmartCare and World of Protection. A joining fee usually applies. However, OnePath Life has arranged for this to be waived for new customers who join at qantas.com/anzlifejoin. This complimentary join offer may be withdrawn at any time. Membership and points are subject to Qantas Frequent Flyer program terms and conditions. Points are earned in accordance with the 'OnePath and Qantas Frequent Flyer Rewards terms and conditions'. Qantas does not endorse, is not responsible for and does not provide any advice, opinion or recommendation about the insurance product(s) in this communication.

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) (ABN 11 005 357 522, AFSL 234 527).  Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ does not represent or guarantee that access to the ANZ App will be uninterrupted. Temporary service disruptions may occur. ANZ recommends that you read the ANZ App Terms and Conditions available at anz.com and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

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The amount of cover you can apply for depends on your age and gross annual income at the time you apply for cover. To determine whether to accept your application for cover, we may ask you some health, occupation and lifestyle questions. The number of questions we ask you may vary depending on the level of cover you select.

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Payment is within 5 business days of receiving your full Australian Death Certificate or other satisfactory evidence stating the cause of your death.

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If you’re diagnosed with a terminal illness and have less than 12 months to live, you can choose to get your full Life Cover amount immediately.

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You’re not covered for claims relating directly or indirectly to your travel to locations where a ‘do not travel’ warning has been issued by the Australian Department of Foreign Affairs and Trade (DFAT).

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Optional Critical Illness Cover is available when you apply for your ANZ Life Insurance policy at an extra cost, with the maximum cover amount available being half of the Life Cover amount selected. Full payment of the Critical Illness Cover is available for eight specified conditions such as cancer, heart attack & stroke, whilst some conditions such as carcinoma in situ, angioplasty & adult type 1 diabetes mellitus, result in a partial payment of the Critical Illness Cover. Some specified conditions such as cancer, stroke, heart attack, coronary artery by-pass surgery, carcinoma in situ, angioplasty, severe endometriosis and adult type 1 diabetes mellitus are subject to a 90 day qualifying period for the benefit to be payable. For full definitions of the above conditions, see the ‘Glossary of Important Terms’ section of the ANZ Life Insurance Product Disclosure Statement and Policy (PDF 145kB).

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You can apply to change how you pay your premiums and how often you pay them. With Future Insurability you can apply to increase your cover if you have a life event such as getting married or having a baby. You can pause your premium and cover for a set-time and you can ask to decrease your cover.

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A stepped premium is where your premium is recalculated on the anniversary of your policy. With the Level Premium option, your premiums will generally stay the same each year, unless we change the premium rates as described in the ‘We can increase your premiums with 30 days notice’ section of the PDS. From the policy anniversary after you turn 65 your premiums will revert to the Stepped Premium option which will remain until your policy ends.

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