0% p.a for the first 16 months on Balance Transfers.
2% Balance Transfer Fee applies
Reading your credit card statement
The information in this statement is given for illustrative purposes only and may not reflect how charges are calculated under your credit card contract.
A statement of account shows you the debits and credits (what’s been paid and what’s been spent) on your credit card account during that period. Please check your statement carefully and contact us if you have any questions.
1. Due Date
This is when your Minimum Monthly Payment is due. Please note that this is when ANZ should receive the payment, not when you make the payment. Of course, you can also make additional payments at any time.
Tip: Cut off times apply so remember to allow enough time for your payment to reach us.
2. Minimum Monthly Payment
The minimum amount you need to pay by the Due Date is the Minimum Monthly Payment amount.
Please refer to the ANZ Credit Cards Conditions of Use (PDF 468kB) for more information on how you can help minimise credit card interest charges.
3. Overdue/Overlimit Payable Immediately
In the pictured statement, the credit card is Overlimit by $100. Any Overlimit or Overdue amount on your credit card is separate from your Minimum Monthly Payment and needs to be paid immediately. In this example, you’d need to pay $140, paying the Overlimit Amount of $100 immediately and then Minimum Monthly Payment of $40 by the Due Date.
Overlimit: this is the amount that your Closing Balance exceeds your approved credit limit by.
Overdue: if you didn’t make a Minimum Monthly Payment by the Due Date in your previous statements, an overdue amount will appear in your statement.
Always pay the Overdue amount and Overlimit amount immediately. Note that you may incur fees if your payment is late or over your limit.
4. Statement Period
This is the period to which your statement of account relates. The actual number of days in a Statement Period varies, depending on the length of the month, when your account was opened and when business days occur.
5. Account Number
You only have one Account Number but may have multiple card numbers. Even if you have a few different card numbers (such as a different number for Amex and Visa or different numbers for additional cardholders), you’ll be able to see transaction details for all the cards on your account statement.
6. Points Earned this Statement Period
If you have an ANZ Frequent Flyer, ANZ Frequent Flyer Platinum or ANZ Frequent Flyer Black card you’ll be able to see how many Qantas Points you’ve earned during this Statement Period.
(If you have an ANZ Rewards credit card account instead, you can view your points balance online).
7. Available Credit at Statement Period
This amount is the remaining amount you can spend on your credit card account as at the end of the Statement Period. This amount may not be the same as your current available credit limit, for example it may not include transactions made on the same day as the statement closing date.
8. Opening Balance
This is your outstanding balance at the beginning of the Statement Period.
9. Interest Charges
This is the amount of interest charged to your credit card in this statement period.
10. Closing Balance
This is the outstanding balance on the credit card account as at the end of the Statement Period, including outstanding Instalment Plan and Buy Now Pay Later plan balances (if any).
If your credit card account has interest free periods on purchases, you can avoid paying interest on the purchases balance by always paying the full Closing Balance shown on each statement of account by the applicable Due Date.
11. Minimum Repayment Warning
Credit laws require all credit providers (such as ANZ) to include this guide on your credit card statement – even if you chose to pay more than the nominated Minimum Monthly Payment or the full Closing Balance each month.
The Minimum Repayment Warning is made up of two rows of information:
Row 1: Shows the time it may take to pay off the Closing Balance shown on the statement of account if you decide to only make the Minimum Monthly Payment shown on the statement of account each month. It also shows an estimate of the interest you may be charged over this period.
Row 2: Provides an alternative monthly payment amount you could pay each month if you wanted to repay the entire Closing Balance shown on the statement of account in 2 years. It also shows the interest you could save.
Note that the period of 2 years is a legislative requirement. You can make your own calculations using the MoneySmart credit card calculator.
A key point to remember is that the Minimum Repayment Warning is calculated:
using your credit card's standard annual percentage interest rate on purchases
using the Closing Balance that is shown on your statement and
on the assumption that there will be no further transactions on your credit card account.
So, if your Closing Balance:
tends to vary from month to month, or
includes amounts that attract interest at a different rate than that applying to your purchases balance (for example, a cash advance (which will attract a higher interest rate) or a balance transfer to which a promotional interest rate applies (which will attract a lower interest rate))
then the time required to repay your Closing Balance, and possible interest charges or interest savings, will be different.
How can I use this information?
This warning is to help you make more informed decisions regarding how you choose to pay your credit card account.
You could use this guide to:
- Set a goal and commit to paying off more than the required Minimum Monthly Payment
- Set up recurring payments to take out the hassle of when and how much to pay
ANZ provides two convenient ways to help you automatically pay your credit card monthly:
- Set up future recurring payments through ANZ Internet Banking if paying from another ANZ account or
- Use CardPay Direct (PDF 168kB) to set up recurring payments from an ANZ or non-ANZ account.
12. Ways to pay your credit card
There are several convenient ways to do this:
You can make payments to your credit card account using BPAY®. Just follow the prompts and enter Biller Code 6007 followed by your 16-digit ANZ Account Number as your bill reference number.
Note: If you are making a payment using BPAY® from an ANZ account, ANZ’s cut off time is 6pm Sydney time, Monday-Friday excluding national public holidays. Payments made outside this time will be credited the following ANZ business day. If you are making a payment on the Due Date and miss the cut off time, you may incur fees (e.g. You may be charged a Late Payment Fee, lose any interest free period on your account and incur interest).
If payment is made from non-ANZ accounts to an ANZ credit card account you should check with your financial institution for their BPAY® cut off times.
You can make a transfer from a linked ANZ transaction account (not a credit card) through ANZ Internet Banking.
Note: Cut off time is generally 10pm Melbourne time, Monday – Friday excluding non-ANZ business days. Payments made after this time will be credited as at the following ANZ business day.
You can make a transfer from a linked ANZ transaction account (not a credit card) through ANZ Phone Banking 13 22 73 , just follow the prompts.
Note: Cut off time is generally 10pm Melbourne time, Monday-Friday exclusing non-ANZ business days. Payments made outside this time will be credited as at the following ANZ business day.
- By mail
Mail your completed Payment slip and cheque (no notes or coins accepted) to:
PO BOX 607
Note: You should allow a suitable amount of time for the mail to reach ANZ. Payments made by cheque may not be available until 3 working days after we receive your payment, being the general time for funds to clear.
- ANZ mobile banking apps
- At one of our branches
- ANZ Smart ATMs
- Direct debit with CardPay Direct (PDF, 168kB)
13. Interest Rates
View the current rates for our ANZ credit cards. You can use your credit card account for purchases, cash advances and balance transfers. These transactions may attract different interest rates.
Please refer to the ANZ Credit Cards Conditions of Use (PDF 468kB) for a definition of each of these different transaction types.
14. Transaction Details
‘Date Processed’ is the date the transaction was processed to your account. This may be different to the Transaction Date due to merchant processing delays, weekends or public holidays.
‘Date of Transaction’ is the date when the transaction was made, which should match your receipt.
‘Card Used’ helps you identify which card was used for a transaction. If you have additional cardholders each card number will be itemised separately. If you have a linked American Express card to your account it will also appear here. To check which card was used, match the Card Used to the last 4 digits on the plastic card.
‘Transaction Details’ explains the transaction. It could be the shop, business or company name of the Merchant/Retailer, whether it was a payment, cash advance or fees and charges for the Statement Period.
If you find a transaction on your statement that you don’t believe is accurate, there are a few things you should do immediately:
- Check the date of the transaction to see if you can match the purchase to something you bought on the same day. Sometimes companies have a different trading name to the billing name that appears on your statement.
- If there is another cardholder on the account check if they made the purchase.
- Check your purchase receipt. If the amount is different make sure it’s not a result of the exchange rate on an international transaction or a surcharge applied by the merchant.
- If you’ve checked everything and you still don’t believe the transaction record is accurate, get in touch with us as soon as possible and we’ll do our best to investigate.
Find out more about disputing a transaction.