Enquire about a past payment or transfer

If you require assistance from ANZ regarding a past payment or transfer you have made in ANZ Internet Banking and ANZ Internet Banking for Business, you can enquire using our SecureMails.

How do I enquire about a past payment or transfer?

• Enquire about a past transfer or Pay Anyone payment
• Enquire about a past BPAY payment
• Enquire about a bank cheque
• Enquire about a past international services payment

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Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked question

I don't recognise a payment/transfer in my past payments/transfers. What should I do?

If you believe a past payment or transfer was NOT initiated by you, we recommend you contact ANZ immediately on 13 33 50

(International callers: +61 3 9683 8833).