skip to log on skip to main content
VoiceOver users please use the tab key when navigating expanded menus

Cheque or savings account enquiries

We want to make your ANZ Internet Banking experience the best it can be. If you have a query about a cheque or savings account:

  • click on the "ANZ Account enquiry" link
  • fill in the form and click "Submit".

In most cases, we will respond to you within 24-48 hours.

Alternatively, you can contact us as follows:

Frequently asked questions

Use our faqs to find out more about cheque and savings account enquiries.

  • Select the "Contact" icon from the header
  • Select the "Cheque/Savings Account and Debit Card Enquiries" under the SecureMail enquiries section and follow the prompts.

The "Cheque and Savings Account Enquiries" page provides you with the following information:

  • Contact details for ANZ account, V2 Plus account and fees and charges enquiries
  • A link to send a SecureMail for ANZ account enquiries.

If your enquiry is urgent or you need to stop a cheque payment, we recommend you contact general enquiries.

For all enquiries relating to online transactions including BPAY® bill payments, Pay Anyone payments, international payments and funds transfer enquiries, please contact the ANZ Internet Banking Helpdesk on 13 33 50  (International callers: +61 9683 8833) 24 hours a day, seven days a week.

or send us a SecureMail by clicking on the appropriate link relating to your enquiry. We will respond to you within two bank business days.


Need more help?

Choose another topic from the table of contents

Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50  (International callers: +61 9683 8833) 24 hours a day, seven days a week.

® BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518.