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Cheque or savings account enquiries

We want to make your ANZ Internet Banking experience the best it can be. If you have a query about a cheque or savings account:

  • click on the "ANZ Account enquiry" link
  • fill in the form and click "Submit".

In most cases, we will respond to you within 24-48 hours.

Alternatively, you can contact us as follows:


Frequently asked questions

Use our faqs to find out more about cheque and savings account enquiries.

  • Select the "Contact" icon from the header
  • Select the "Cheque/Savings Account and Debit Card Enquiries" under the SecureMail enquiries section and follow the prompts.

The "Cheque and Savings Account Enquiries" page provides you with the following information:

  • Contact details for ANZ account, V2 Plus account and fees and charges enquiries
  • A link to send a SecureMail for ANZ account enquiries.

If your enquiry is urgent or you need to stop a cheque payment, we recommend you contact general enquiries.

For all enquiries relating to online transactions including BPAY® bill payments, Pay Anyone payments, international payments and funds transfer enquiries, please contact the ANZ Internet Banking Helpdesk on 13 33 50  (International callers: +61 9683 8833) 24 hours a day, seven days a week.

or send us a SecureMail by clicking on the appropriate link relating to your enquiry. We will respond to you within two bank business days.

 

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Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50  (International callers: +61 9683 8833) 24 hours a day, seven days a week.

® BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518.