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ANZ Support Centre

Welcome to ANZ Support. Here you’ll find everything from popular searches for online banking, right through to support information for those experiencing financial difficulty. We even provide our contact numbers in case you need to speak to a human.

Continuing to help where we can

Get the latest information on our COVID-19 support packages at

Support for digital banking



If you have questions about the ANZ App, you can visit our ANZ App Frequently Asked Questions page. Or go into the app itself and open the Support section.

ANZ Internet Banking

Help for ANZ Internet Banking covers everything from managing your accounts to making payments. Business customers can also find help here.

Support for products and services

Need help with a product or service? Our support page is a good place to start. Here you’ll find information for bank accounts, credit cards, home loans and more.

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Not sure what your next move should be?

Use our new tool to explore general tips, calculators and guides that may help you with your financial goals.

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Financial difficulty

COVID-19 Support Hub

If you’ve been financially affected by COVID-19, you can see your support options here.

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Financial assistance

Financial assistance covers everything from natural disasters, to losing a job, going through divorce and more.

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Contact us


Call us

Phone numbers for general enquires, internet banking, lost or stolen cards and more.

Contact us


Find a branch

Find your nearest ANZ branch, ATM, business specialist or mobile lender.

Locate a branch or ATM


Complaints and feedback

We’re listening like never before. Send us your complaints or feedback.

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For ANZ Institutional customers and others

Global contact information

If you’re an ANZ Institutional customer in need of digital support, you can find contact details for our customer service centres around the world here.

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ANZ Digital Services

We offer a range of digital services for our Institutional customers such as ANZ Transactive - Global, Transactive - Trade, FX Online and more.

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Our APIs

Our APIs enable developers to access information about ANZ’s products, which have been developed in accordance with the Consumer Data Standards.

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