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International Money Transfer

Send money in 30 currencies to over 250 destinations through ANZ’s trusted network. Wherever your funds need to go, we make it easy.

  • Competitive foreign exchange rates
  • $0 transfer fee for foreign currency transfers for eligible accountsdisclaimer
  • Send using the ANZ Plus app, ANZ Internet Banking or ANZ Phone Banking

How to transfer money

Jump to

More than just fast and secure transfers

$0 transfer fee for eligible accountsdisclaimer

Send money in a foreign currency from an eligible accountdisclaimer without paying a transfer fee.disclaimer

$0 correspondent feedisclaimer

ANZ will cover the correspondent fees for transfers sent in a foreign currency via ANZ Plus app, ANZ Internet Banking and ANZ Phone Banking for selected currencies/destinations.disclaimer

Competitive FX rates

Get competitive foreign exchange rates to maximise the money you send overseas.

Clear, upfront pricing

Get an upfront quote with fees (including estimated correspondent fees) and foreign exchange rates so you know what you will be paying without any surprises at the end.

Fast transfers to select destinationsdisclaimer

Transfers should arrive in minutes when sending NZD to New Zealand, INR to India, GBP to the UK and PHP to the Philippines.

Stay in the know

Get the estimated arrival time before making your transfer. If you use the ANZ Plus app for your transfer, you can stay up to date with the status of your transfer with the in-app payment tracker.

Send the way you like

You can use the ANZ Plus app, ANZ Internet Banking and ANZ Phone Banking to make an ANZ International Money Transfer.

Safe and secure

ANZ Falcon® monitors transactions 24/7 to detect and prevent fraud. Every payment is backed by ANZ’s fraud money-back guaranteedisclaimer for added peace of mind.

Global reach

Whether you’re paying a bill or sending money to friends and family overseas, with ANZ’s trusted and secure network you can send money overseas with confidence.

North, Central and South America

North, Central and South America
USD United States Dollar $0 correspondent fees to all destinationsdisclaimer
CAD Canadian Dollar

Europe

Europe
EUR Euro $0 correspondent fees to all destinationsdisclaimer
GBP British Pound Sterling $0 correspondent fees to the United Kingdomdisclaimer
CZK Czech Koruna
DKK Danish Krone
HUF Hungarian Forint
NOK Norwegian Krone
PLN Polish Złoty
SEK Swedish Krona
CHF Swiss Franc

Middle East, North Africa and Greater Arabia

Middle East, North Africa and Greater Arabia
ILS Israeli New Shekel
KWD Kuwaiti Dinar
SAR Saudi Riyal
AED United Arab Emirates Dirham

Asia

Asia
BDT Bangladeshi Taka
HKD Hong Kong Dollar
INR Indian Rupee $0 correspondent fees to Indiadisclaimer
JPY Japanese Yen
LKR Sri Lankan Rupee
PHP Philippine Peso $0 correspondent fees to Philippinesdisclaimer
SGD Singapore Dollar
THB Thai Baht

Australia and Oceania

Australia and Oceania
AUD Australian Dollar $0 correspondent fees to Kiribatidisclaimer
FJD Fijian Dollar $0 correspondent fees to Fijidisclaimer
NZD New Zealand Dollar $0 correspondent fees to New Zealand, Cook Islandsdisclaimer
PGK Papua New Guinean Kina $0 correspondent fees to Papua New Guineadisclaimer
SBD Solomon Islands Dollar $0 correspondent fees to Solomon Islandsdisclaimer
TOP Tongan Pa'anga $0 correspondent fees to Tongadisclaimer
XPF CFP Franc $0 correspondent fees to French Polynesia, New Caledoniadisclaimer
WST Samoan Tala $0 correspondent fees to Samoadisclaimer
VUV Vanuatu Vatu $0 correspondent fees to Vanuatudisclaimer

Africa

Africa
ZAR South African Rand
MUR Mauritian Rupee

North, Central and South America

Europe

Middle East, North Africa and Greater Arabia

Asia

Australia and Oceania

Africa

Other territories and special regions

The estimated arrival timedisclaimer is an approximate timeframe only for when your payment may reach the Recipient.

It assumes that:

  • ANZ and any Correspondent or recipient bank is open for business during the relevant period.
  • The relevant currency is available and able to be processed by ANZ.
  • There are no legal, regulatory or policy restrictions imposed by a relevant Authority.
  • The Correspondent or recipient bank is able to receive, clear and settle the funds.

The estimated arrival timesdisclaimer shown below are indicative only. Actual transfer speed may vary and are not guaranteed.

Faster Payments

The currencies and destinations listed below are supported through ANZ's faster payment network of Correspondents. If your ANZ International Money Transfer meets the required criteria, the settlement estimates shown will apply. If those criteria are not met, the standard settlement estimates shown further below will apply instead.

Faster Payments

Currency

Destination

Estimated Arrival Time

When Faster Payments Are Available
INR India 1 mins IFSC code must be provided and the ANZ International Money Transfer amount less than or equal to 500,000 INR.
PHP Philippines 11 mins ANZ International Money Transfer amount less than or equal to 50,000 PHP.
FJD Fiji 17 mins ANZ International Money Transfer is sent to an ANZ Fiji customer.
NZD New Zealand 2 mins ANZ International Money Transfer is sent to an ANZ New Zealand customer.
VUV Vanuatu 2 mins ANZ International Money Transfer is sent to an ANZ Vanuatu customer.
WST Samoa 9 hours ANZ International Money Transfer is sent to an ANZ Samoa customer.
GBP United Kingdom 19 mins No additional requirements apply
PGK Papua New Guinea 4 hours No additional requirements apply

Major Currencies and Destinations

Major Currencies and Destination

Currency

Destination

Estimated arrival time
INR India 10 hours
PHP Philippines 5 hours
NZD New Zealand 6 hours
USD United States 9 hours
EUR Germany 3 hours
EUR Ireland 8 hours
EUR Italy 11 hours
EUR France 6 hours
EUR Greece 7 hours
EUR Netherlands 4 hours
EUR Spain 8 hours
EUR Austria 8 hours
EUR Portugal 9 hours
EUR Belgium 5 hours
EUR Finland 4 hours
EUR Cyprus 28 hours
EUR Slovenia 3 hours
EUR Malta 8 hours
EUR Slovakia 7 hours
EUR Lithuania 4 hours
EUR Estonia 10 hours
EUR Montenegro 17 hours
EUR Luxembourg 3 hours
EUR Monaco 10 hours
EUR Andorra 41 hours
EUR Kosovo 7 hours
EUR San Marino 10 hours
EUR Vatican 24 hours
JPY Japanese Yen 13 hours
CAD Canada 10 hours
HKD Hong Kong 3 hours
SGD Singapore 3 hours

Local Currency to Destination

Local Currency to Destination

Currency

Destination

Estimated arrival time
PGK Papua New Guinea 5 hours
FJD Fiji 48 mins
NZD Cook Islands 19 hours
AUD Kiribati within 48 hours
XPF French Polynesia 37 hours
XPF New Caledonia 40 hours
WST Samoa 48 hours
SBD Solomon Islands 30 mins
TOP Tonga within 48 hours
VUV Vanuatu 41 hours
CHF Switzerland 16 mins
CZK Czechoslovakia 4 hours
DKK Denmark 2 hours
HUF Hungary 6 hours
ILS Israel 7 hours
KWD Kuwait 14 hours
LKR Sri Lanka 26 mins
MUR Mauritius 2 hours
NOK Norway 2 hours
PLN Poland 3 hours
SAR Saudi Arabia 8 hours
SEK Sweden 4 hours
THB Thailand 6 hours
ZAR South Africa 8 hours
IDR Indonesia 25 hours
MXN Mexico 15 hours

Local Currency to Destination

Local Currency to Destination

Currency

Destination

Estimated arrival time
USD All Other Destinations within 48 hours
EUR All Other Destinations within 48 hours
GBP All Other Destinations within 48 hours
JPY All Other Destinations within 48 hours
HKD All Other Destinations within 48 hours
ZAR All Other Destinations within 48 hours
PLN All Other Destinations within 48 hours
NZD All Other Destinations within 48 hours
AUD All Other Destinations within 48 hours

How to send money overseas

What you need

Its quick, easy and safe to send money overseas. Here's what you need to get started:

  • Currency or amount you want to send
  • The recipient’s legal name or business name, home address or business address, bank name, account number or IBAN and branch number or SWIFT/BIC code
  • The ANZ Plus app or ANZ Internet Banking

How to send using the ANZ Plus app

To send money overseas using the ANZ Plus app:

  1. Go to the Payments tab
  2. Tap on Pay
  3. Tap on International Money Transfer and follow the prompts

Not an ANZ Plus customer? You can get started by downloading the ANZ Plus app and opening an eligible account.

Other ways to send money overseas

You can also use ANZ Internet Banking and ANZ Phone Banking to make quick and secure transfers. You’ll need an eligible ANZ account, a personal ANZ Credit Card or ANZ Business Credit Card.

ANZ Internet Banking

Log in using your customer details, then:

  • Go to Payments
  • Select International Services
  • Select Transfer Funds Overseas
  • Choose your ANZ transaction account or ANZ credit card

Transfer now

ANZ Phone Banking

Call 1800 352 535

(International callers +613 9683 9999) 8am – 7:30pm AEST, Monday to Friday (excluding national holidays)

Call 1800 352 535

Wondering about fees?

Use our foreign exchange calculator to check today’s foreign exchange rates, convert currencies and view any applicable fees. Estimates apply to only ANZ Internet Banking.

Start calculating

Not a customer yet?

If you're not an ANZ customer, you can download the ANZ Plus app and join in minutes.

You can also explore other ANZ accounts or apply for an ANZ credit card or ANZ Business Credit Card. Once you're set up, you can register for ANZ Internet Banking to start sending money overseas.

Common questions

To send money overseas using the ANZ Plus app or ANZ Internet Banking, you will need the below details:

  • The currency you want to send.
  • The amount you want the recipient to receive.
  • The recipient's full legal name and home address or business name and business address.
  • The recipient's account number and bank details, such as a SWIFT code, BIC (Bank Identifier Code), or branch number or NCC (National Clearing Code) depending on the destination.
  • IBAN is preferred for near real-time payments to the United Kingdom, and for most payments to Europe and select destinations. A routing number is required for payments to the United States (e.g. Fedwire or CHIPS).

ANZ Plus app

You can use the ANZ Plus Everyday account and ANZ Plus Flex Saver account to send an ANZ International Money Transfer using the ANZ Plus app.

ANZ Internet Banking and ANZ Phone Banking

You can use an ANZ transaction account or ANZ credit card.*

*ANZ credit cards can only be used to send an ANZ International Money Transfer via ANZ Internet Banking. Additional fees, charges and interest may apply if using an ANZ credit card for an ANZ International Money Transfer. A Correspondent may also charge a fee when making the payment to the recipient’s account and the recipient's bank may charge fees for receipt of the payment.

You can send money to over 250 destinations and in more than 30 currencies using the ANZ Plus app, ANZ Internet Banking and ANZ Phone Banking.

When you're entering your transfer details, the available destinations will appear in the destination dropdown.

For ANZ Internet Banking, you can also check the list of supported destinations and currencies at any time using the Foreign Exchange Calculator.

To help keep your accounts secure, your daily Pay Anyone limit applies to ANZ International Money Transfers.

ANZ Plus app:

You can transfer up to $30,000 using the ANZ Plus app.

If you'd like to make a larger transfer, you can increase your daily Pay Anyone limit: 

  1. Go to the Profile icon.
  2. Tap on Payment Settings.
  3. Tap on Daily Pay Anyone Limit and follow the prompts.

Any limit above $30,000 is temporary and applies to payments until 11:59pm AEST/AEDT on the day it is set, unless you choose to lower it sooner.

ANZ Internet Banking:

To help keep your accounts secure, your daily limit for ANZ International Money Transfers can be set between $1,000 and $10,000. To change this limit:

  1. Log in to ANZ Internet Banking.
  2. Select Payments.
  3. Select Change my Pay Anyone Limit.

To increase your daily limit and send up to $25,000 in ANZ Internet Banking, you will need to download the ANZ Shield app.

You can learn more by visiting the ANZ Shield page.

ANZ Business Internet Banking:

The maximum daily limit for ANZ International Money Transfer is $150,000, even if your profile has a higher daily limit.


ANZ Phone Banking:

There is no maximum limit on transactions from your account. However, you can't use your credit card for ANZ International Money Transfers.

No, there is no minimum transfer amount.

It is not possible to schedule a recurring or future dated ANZ International Money Transfer.

No. ANZ International Money Transfers made from an ANZ credit card are treated as cash advances, and cash advances do not earn any ANZ Reward or ANZ Frequent Flyer points. Refer to ANZ Credit Cards Conditions of Use (PDF); ANZ Rewards Program Terms & Conditions (PDF) and ANZ Frequent Flyer Rewards Terms and Conditions (PDF) for further information.

  1. Log in to ANZ Internet Banking.
  2. Select Payments.
  3. Select International Services.
  4. Select Register to International Services or Remove access to International Services and follow the prompts.

ANZ Plus app

You can save a recipient as a contact in the ANZ Plus app:

  1. Go to the Payments tab.
  2. Tap on Pay.
  3. Tap on International Money Transfers and follow the prompts.
  4. Toggle on Save Contact.

To update a saved contact:

  1. Go to the Payments tab.
  2. Tap on Pay.
  3. Select the contact and follow the prompts.

ANZ Internet Banking

  1. Log in to ANZ Internet Banking.
  2. Select Payments.
  3. Select International Services.
  4. Select Manage international payees.
  5. Select the Saved international payee or Add new payee.
  6. Follow the prompts. 

You can also make an ANZ International Money Transfer using ANZ Phone Banking.

Call 1800 352 535 within Australia, Monday to Friday, 8.00am–7.30pm (AEST) and use your ANZ transaction account to make the transfer.

ANZ International Money Transfer fees

ANZ transfer feesdisclaimer

We charge for transferring money overseas. Here's a breakdown of our transfer fees:disclaimer

ANZ Plus app

$0 if sent in foreign currency

Up to $15 if sent in AUD

ANZ Internet Banking

$0 if sent in foreign currency

$18 if sent in AUD

ANZ Phone Banking

$0 if sent in foreign currency

$32 if sent in AUD

For payments via ANZ Phone Banking and ANZ Internet Banking to Pacific destinations

Cook Islands, Fiji, French Polynesia, Guam, Kiribati,disclaimer New Caledonia, Papua New Guinea, Samoa, Solomon Islands, Timor Leste, Tonga and Vanuatu.

$0 if sent in foreign currency

$7 if sent in AUD

For payments via ANZ V2 Plus Service Centre

A $32 ANZ transfer fee will apply for ANZ International Money Transfers processed by the ANZ V2 Plus Service Centre.

Correspondent feesdisclaimer

ANZ processes ANZ International Money Transfers through its worldwide network of correspondent banks. A correspondent may charge a fee when making the payment to the recipient's account and the recipient's bank may charge the recipient fee(s) for receipt of the payment. ANZ will cover the correspondent fees for transfers sent in a foreign currency via ANZ Plus app, ANZ Internet Banking and ANZ Phone Banking for selected currencies/destinations.disclaimer

To help you understand the range of correspondent fees that may apply to certain ANZ International Money Transfers, ANZ has prepared the below reference guides.

ANZ Plus appdisclaimer

$0 if sent in foreign currency

$0 if sent in AUD to Kiribati

2600¥ (estimate) if sent in JPY

$12 if sent in AUD

ANZ Internet Banking and ANZ Phone Bankingdisclaimer

For certain currencies and destinations,disclaimer ANZ will cover the correspondent fees for ANZ International Money Transfers made using ANZ Internet Banking and ANZ Phone Banking.

North, Central and South America
Currency Estimated correspondent fee
USD United States Dollar $0 correspondent fees to all destinations
CAD Canadian Dollar 18 CAD
Europe
Currency Estimated correspondent fee
EUR Euro $0 correspondent fees to all destinations
GBP British Pound Sterling $0 correspondent fees to the United Kingdom
CZK Czech Koruna 565 CHK
DKK Danish Krone 67 DKK
HUF Hungarian Forint 5125 HUF
NOK Norwegian Krone 87 NOK
PLN Polish Złoty 40 PLN
SEK Swedish Krona 0 SEK
CHF Swiss Franc 10 CHF
Middle East, North Africa and Greater Arabia
Currency Estimated correspondent fee
ILS Israeli New Shekel 12 ILS
KWD Kuwaiti Dinar 0 KWD
SAR Saudi Riyal 29 SAR
AED United Arab Emirates Dirham 0 AED
Asia
Currency Estimated correspondent fee
BDT Bangladeshi Taka 0 BDT
HKD Hong Kong Dollar 215 HKD
INR Indian Rupee $0 correspondent fees to India
JPY Japanese Yen 2600 JPY
LKR Sri Lankan Rupee 0 LKR
PHP Philippine Peso $0 correspondent fees to Philippines
SGD Singapore Dollar 12 SGD
THB Thai Baht 375 THB
Australia and Oceania
Currency Estimated correspondent fee
AUD Australian Dollar $0 correspondent fees to Kiribati
FJD Fijian Dollar $0 correspondent fees to Fiji
NZD New Zealand Dollar $0 correspondent fees to New Zealand, Cook Islands
PGK Papua New Guinean Kina $0 correspondent fees to Papua New Guinea
SBD Solomon Islands Dollar $0 correspondent fees to Solomon Islands
TOP Tongan Pa'anga $0 correspondent fees to Tonga
XPF CFP Franc $0 correspondent fees to French Polynesia, New Caledonia
WST Samoan Tala $0 correspondent fees to Samoa
VUV Vanuatu Vatu $0 correspondent fees to Vanuatu
Africa
Currency Estimated correspondent fee
ZAR South African Rand 210 ZAR
MUR Mauritian Rupee 60 MUR

Common questions

ANZ processes ANZ International Money Transfers through a worldwide network of correspondents. Correspondents may charge fees which are usually deducted from the transferred amount. For some currencies and destinations, ANZ will cover the correspondent fee for an ANZ International Money Transfer.

For more details on correspondent fees, please refer to the correspondent fees section on this page.

A correspondent fee is a fee that is charged by another bank or agency chosen by ANZ to route the funds and process the transfer.

When you request an ANZ International Money Transfer, we will provide you with an estimate of the correspondent fee as part of your quote.

You Send

If you choose to set up your ANZ International Money Transfer by entering the amount You Send (or You Pay in ANZ Internet Banking), it will be the amount that's deducted from your account, which includes:

  • the converted amount at the applicable foreign exchange rate; and
  • any fees and charges (such as the ANZ transfer fee and estimated correspondent fee).

Recipient Amount (estimated)

If you choose to enter the Recipient Amount (or Recipient Gets in ANZ Internet Banking), we will calculate how much you need pay (the amount that will be deducted from your account) based on:

  • the converted amount at the applicable FX; and
  • any fees and charges (such as the ANZ transfer fee and estimated correspondent fee).

Foreign exchange rates change constantly. When you request an ANZ International Money Transfer using the ANZ Plus app we lock in your quoted rate for 8 minutes and for 10 minutes if you're using ANZ Internet Banking. This gives you time to complete the transfer. When the clock runs out, the rate will expire and you'll need to request a new one.

Receiving money from overseas

Common questions

If you receive a payment from an overseas account equivalent to AUD300 or more, a fee of up to $15 may apply. Unless the sender elects to cover the fee, this amount will be deducted from the amount transferred to you.

ANZ Plus app

To receive an international money transfer in eligible ANZ Plus accounts, you'll need to provide the sender:

  • Your account name
  • Your BSB and account number
  • The ANZ Plus address: L12 839 Collins St Docklands 3008
  • The SWIFT code: ANZBAU3M

Other ANZ accounts

For all other ANZ accounts, you'll need to provide:

  • Your account name
  • The address linked to your account
  • Your BSB and account number
  • The SWIFT code: ANZBAU3M or ANZBAU3MXXX

The time it takes for funds to arrive depends on the destination and financial institution sending the transfer. Only the sender can track the payment and confirm when it was sent.

If you’re waiting on money that hasn’t arrived, please contact the sender directly for an update.

ANZ may be unable to process an incoming International Money Transfer for several reasons, including but not limited to:

  • Incomplete or missing information.
  • The sending financial institution cancelled the payment.
  • Your account is closed.

If you have any questions about an international money transfer sent to your ANZ Plus accounts that was rejected by ANZ, please send us a message by going to the Support tab of your ANZ Plus app.

For all other ANZ accounts, please contact ANZ’s International Support Centre on 1800 681 683 or, if you are overseas, +61 3 8565 7229 (call costs apply), weekdays 8am – 5pm AEDT/AEST.

A SWIFT code is a unique identifier for a bank or financial institution used in international money transfers. It's also called a Bank Identifier Code (BIC).

Help and support

ANZ Plus app

If you're using the ANZ Plus app, you can message us directly through the app for personalised support.

ANZ Markets

If your company makes foreign currency payments of $250,000 p.a. (AUD equivalent) and over and you would like to manage your foreign exchange risk, please contact ANZ Markets on:

1800 640 574 in Australia

(Monday to Friday 8am to 6:30pm AEST).

ANZ Internet Banking and ANZ Phone Banking

If you're using Internet Banking or Phone Banking, you can contact our International Support Centre on:

1800 681 683 (within Australia)

+61 3 8565 7229 (from overseas call costs apply)

Available weekdays from 8am to 5pm AEDT/AEST.

Common questions

Some destinations have additional requirements. Examples include:

  • Vietnam: Recipient's passport or citizen card number is required.
  • South Africa and Bangladesh: Recipient must contact their bank to claim funds.
  • China: Payments related to trade should not be sent to individuals.
  • IBAN mandatory for: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Polynesia, Germany, Greece, Hungary, Ireland, Israel, Italy, Jordan, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Macedonia, Mauritius, Monaco, Montenegro, Netherlands, New Caledonia, Norway, Pakistan, Poland, Portugal, Qatar, Romania, Saudi Arabia and United Kingdom.

ANZ Plus app

If you've used the ANZ Plus app for your transfer, you can keep an eye on its status with the in-app payment tracker. Simply go to your transaction history in the Money tab and select the payment to view the delivery status.

If its been 48 hours and the status has not updated to Payment Delivered, check with the recipient to confirm they've received the funds.

ANZ Internet Banking

For ANZ Internet Banking, you will receive a lodgement number and a receipt number whenever you submit an ANZ International Money Transfer.

To find out more about past payments/transfers, visit the Past Payments page.

Delays, interruptions or failures may occur which might be outside ANZ's control. For enquires relating to ANZ Internet Banking and ANZ Phone Banking, please contact ANZ's International Support Centre on 1800 681 683 or, if you are overseas, +61 3 8565 7229 (call costs apply), weekdays 8am – 5pm AEDT/AEST.

Check the Estimated arrival times section on this page for an approximate time frame for when your transfer will reach the recipient.

For ANZ Internet Banking for Business, overseas transfers must be authorised on the same day they are lodged. Due to fluctuating rates, if transfers are not authorised on the same day they will expire.

To check the status of a transfer made using ANZ Phone Banking, contact ANZ's International Support Centre on 1800 681 683 or, if you are overseas, +61 3 8565 7229 (call costs apply), weekdays 8am – 5pm AEDT/AEST.

Always make sure the details you provide are correct before submitting your transfer as ANZ does not check these details. If they are wrong your transfer may fail or the funds may be sent to the wrong account.

If your transfer hasn’t been processed, in some cases, we may be able to amend the details, cancel the transfer, or request the funds be returned from the recipient’s bank.

Once the transfer has been fully processed and sent to the recipient’s bank, it may not be possible to amend, cancel, or recover the funds.

ANZ Plus app

If you realise you’ve entered incorrect details for your transfer and would like to change them or cancel the transfer, you will need to dispute it. To do this:

  1. Go to the Money tab.
  2. Tap on your transfer.
  3. Tap on Something not right? and follow the prompts.

ANZ Internet Banking

You can review the details of your transfer in the Payments menu by selecting View past payments/transfers.

If you need to change the details or cancel a transfer made using ANZ Internet Banking or ANZ Phone Banking, please contact ANZ as soon as possible by calling ANZ’s International Support Centre on 1800 681 683 or, if you are overseas, +61 3 8565 7229 (call costs apply), weekdays 8am – 5pm AEDT/AEST.

If the recipients bank rejects a transfer, the funds will be returned to the account you used to make the transfer.

If you’ve used the ANZ Plus app for your transfer, we'll send you an email to let you know the recipient's bank has rejected your transfer and the reason for it.

For ANZ Internet Banking, the transfer will appear as rejected in your payment history. Select the transaction in your payment history and tap on View details to find out why the recipient's bank rejected it.

If your transfer seems to be delayed, missing or you think you may have sent it to the wrong recipient, contact ANZ as soon as possible.

Have all the relevant information ready (such as transaction details and any correspondence) to help us investigate.

ANZ Plus app

If you have any questions or need more information, please send us a message by going to the Support tab of your ANZ Plus app.

ANZ Internet Banking

Contact ANZ’s International Support Centre on 1800 681 683 or, if you are overseas, +61 3 8565 7229 (call costs apply), weekdays 8am – 5pm AEDT/AEST.

If you have questions relating to a transfer which you have already requested or if you need an update on an existing investigation, you can contact us.

Have all the relevant information ready (such as transaction details and any correspondence) to help us investigate.

ANZ Plus app

If you have any questions or need more information, please send us a message by going to the Support tab of your ANZ Plus app.

ANZ Internet Banking

Contact ANZ’s International Support Centre on 1800 681 683 or, if you are overseas, +61 3 8565 7229 (call costs apply), weekdays 8am – 5pm AEDT/AEST.

Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you. ANZ recommends that you read the International Money Transfer Terms and Conditions which are available at anz.com or by calling 13 13 14, before deciding whether to acquire, or continue to hold, a product. Fees, charges and eligibility criteria apply.

Please note that delays, interruptions or failures may occur (this might be outside ANZ’s control). It is your responsibility to check your account statement for transaction details.

$32 fee will apply for an ANZ International Money Transfer sent via the V2 Plus Service Centre (V2 Plus accounts only)

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Additional fees, charges and interest may apply, if using ANZ credit card for ANZ International Money Transfer. The Recipient’s bank may charge the Recipient fee(s) for receipt of the payment.

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Selected currencies/destinations:

  • USD to all destinations
  • GBP to United Kingdom
  • NZD to New Zealand
  • INR to India
  • EUR to all destinations
  • Selected currencies/destinations to the Pacific
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Estimated arrival times are based on a review of average SWIFT payment speed data for the period August–September 2025. Estimates may change over time as payment volumes or routing, correspondent arrangements or market conditions change.

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Terms and conditions apply. Please refer to Bank account protection.

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A correspondent bank may charge a fee when making the payment to the Recipient’s account and the Recipient’s bank may charge the recipient fee(s) for receipt of the payment.

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ANZ Internet Banking may have a higher transfer fee than the ANZ Plus app. If you have access to both, compare them before you making an ANZ International Money Transfer.

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$0 ANZ transfer fee if sent in AUD from an AUD account to Kiribati (Internet Banking only).

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The correspondent fees set out above are indicative only. No reliance should be placed on these fees in determining the total cost for sending an international payment. These fees may change at any time without notice and are subject to a number of factors including the value of the international payment made and whether the payment is sent in the local currency of the destination. At your request, ANZ will use best endeavours to obtain, within ten working days, details of the fees you were charged by the Correspondent and/or intermediary bank that was used to send your payment. ANZ recommends that you read your relevant account terms and conditions and the International Money Transfer Terms and Conditions (where you use ANZ Plus, Internet Banking, Internet Banking for Business or Phone Banking).

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ANZ will cover the correspondent fee for foreign currency ANZ International Money Transfers sent via ANZ Plus app, excluding JPY.

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