Forms and brochures
Here you'll find downloadable brochures about each of our credit cards, plus forms to make it easy to manage your credit card, ask for a credit limit increase and more.
Get to know your card back to front
For applicable fees, terms and conditions for ANZ’s credit card products please see our rates, fees and terms page.
What's on this page?
General information
Disputing a transaction
Transactions you make using your ANZ credit card should be checked carefully on your monthly statement.
If you find a discrepancy, contact us immediately on 13 13 14, or complete a Customer Transaction Dispute Form (PDF 277kB).
Like to know more about disputing a transaction?
Disputing a transaction brochure (PDF 128kB)
Travelling overseas
If you have one of our Platinum, Black or Rewards Travel Adventures cards, you’ll find details about complimentary travel and purchase insurance available with these cards in this booklet.
Premium Cards - Insurances, Insurance Policy Information booklet (PDF 276kB)
We could help you with your ANZ travel money and travel insurance needs.
- Travel smart with your ANZ credit card using our travel tips
- Our Travelling Overseas page helps you plan ahead to make the most of your overseas trip.
To check the fees applicable when using your card overseas please see the ANZ Personal Banking Account Fees and Charges and the ANZ Personal Banking General Fees and Charges booklets.
Rewards program brochures
Whether you want to earn Qantas Points, great merchandise and gift cards or cash back on your card, we’ve got a rewards program to suit you.
These brochures detail our rewards credit cards and their programs:
Credit card key facts sheet
A standardised credit card key facts sheet must accompany all credit card application forms (paper and online). Its purpose is to give you standard information about our credit cards to easily compare them.
Forms
Transfer an outstanding balance from a non-ANZ credit or store card onto your ANZ credit card. |
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Add an additional cardholder to your credit card account. Fees may apply. |
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Change your credit card type. |
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Request to receive your ANZ credit card account statement on a different day of the month. |
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Change to recurring transactions/direct debits form (PDF 131kB) |
Authorise a change to regular bill payments. |
Credit limit forms
ANZ encourages you to maintain a credit limit that is appropriate for your needs.
Credit Limit Increase Form (PDF 203kB) or Credit Limit Decrease Form (PDF 172kB) |
You can apply to change your credit card limit. |
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CardPay Direct
An easy way to ensure your card payment is made on time.
Authorise regular repayments to your credit card. |
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Cancel an authorisation for CardPay Direct payment. |
Informal overlimit facility
Exceeding your credit limit
If you opened your ANZ credit card account on or after 18 June, 2012, we may, in some circumstances, allow you to exceed the credit limit on your card where:
- You consent to being charged a $20 Overlimit Fee (charged at a maximum of once per statement period*)
- The transaction and your circumstances meet certain criteria
Even if you don't provide consent, we may still process non-electronic transactions, direct debits or interest, fees and charges in excess of your credit limit, but you will not be charged a fee in these circumstances.
There are no changes to accounts opened before 18 June 2012.
Give us consent to charge the $20 Overlimit Fee |
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To opt out (withdraw consent) |
Got an ANZ Visa PAYCARD, and want to opt out of exceeding your emergency ANZ Visa PAYCARD limit?
*You will not be charged an Overlimit Fee if you hold an ANZ Access Basic Account and you have notified us of it.