If you’re a personal or business customer affected by a natural disaster – such as a bushfire, flood, storm or earthquake – we encourage you to get in touch so that we can discuss the support options in our Disaster Relief Package, which we may be able to offer you:
- Short-term payment relief on home loans, credit cards, personal loans and some business loans (we may still charge you interest during that period)
- Waiving fees for restructuring business loans
- Waiving fees for accessing term deposits early
Also, if you have ANZ Home and Contents Insurance, you may be eligible for emergency funds and temporary accommodation.