Financial Services Guide (PDF)
Provides information on the financial services and products we offer and what to expect from your interactions with ANZ.
ANZ Credit Guide (PDF)
See information about our consumer credit products and some of our obligations when we provide credit to you.
Learn about our collection, use, disclosure and security of your personal information. Find out how to access or correct your personal information, or how to make a complaint. Visit the ANZ Privacy Centre for further details.
ANZ Complaint Guide (PDF)
Understand how to make a complaint, how long the process takes and what to expect from us.