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ANZ Smart Choice Pension

A regular income stream to help fund your retirement.

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Let your super work as hard as you have

ANZ Smart Choice Pension is an easy way to go about your retirement. Receive a regular pension payment that works for you, while enjoying the simplicity of online management alongside your ANZ bank accounts. It offers investment choice between a Lifestage option (automatic adjustment of assets as you get older) or choose from our range of carefully selected multi-asset and single-asset investment options. Additionally, it offers Death only insurance in pension.

Banking and super in one place

Manage your pension and banking together online.

 

Smart investments

Our investment experts select a mix of investments which adjust based on your agedisclaimer – so the hard work is already done.

Insurance cover

You can have peace of mind with cover to help look after those who depend on you after you're gone. Choose from either Lifestage cover (where the amount of cover adjusts based on your age) or the ability to select a cover amount.


Take control of your retirement

It's easier to keep an eye on things when they're all together in the one place.

With ANZ Smart Choice Pension, you can manage both your pension and your everyday banking online in a way that suits you. You can check your balance, transactions and see your investment performance at a glance.

Enjoy easy access via your computer with ANZ Internet Banking and on your smartphone or tablet with the ANZ App (not available on ANZ Plus).

Is ANZ Smart Choice Pension for me?

ANZ Smart Choice Pension is suitable for clients who have met a relevant condition of release and want to draw an income from their pension account.

Not suitable for clients who:

  • Have not satisfied a relevant condition of release
  • Have no access to a computer or the internet
  • Are looking for a Transition to Retirement pension
  • Are looking to trade and hold equities (such as shares) directly
  • Want the option to hold Income Protection or Total & Permanent Disablement cover through their pension account

You might be retiring but your money isn't

Even when you're retired, you still need your money to be working for you.

ANZ Smart Choice Pension gives you carefully selected investment options that offer the flexibility to invest how you want.

Choose your own investment mix by constructing your own portfolio from a range of multi-asset and single-asset investment options or opt for the Lifestage investment option, which automatically selects and adjusts your investment mix based on your age.disclaimer

Use our investment tool to see which investment may work for you.  Select either 'Invest in your Lifestage option' tab or 'Choose your own investment mix' tab to get started.

Get the most from your pension

Understand how a pension account works to get more from your retirement:

  • Your income payment is tax-free, if you're 60 or over
  • Investment earnings are tax-free
  • You must withdraw a minimum amount each year, depending on your age
  • You can generally choose the frequency of your regular income payments
  • You can take out a lump sum at any time and withdraw your full balance whenever you want
  • You may still be eligible for a government age pension, depending on your assets and income

Insurance in Pension

ANZ Smart Choice Pension offers peace of mind with Death only cover to help look after those who depend on you after you're gone. You can choose your own level of cover or choose the convenience of Lifestage cover based on your age, which automatically increases when you're likely to have greater commitments and lowers when you're likely to have less.  

When you join or apply for cover you must bedisclaimer

  • Aged 15 or over and under 70 for Death cover
  • An Australian Resident or Visa holder
  • Residing in Australia

Other conditions or benefit exclusions may apply.disclaimer


Simple supported set-up

After you initially complete an online application form, our concierge service will guide you through the set-up process.

We'll get you started by helping you combine your super accounts into one, make the move to a pension structure and establish an income stream.

Flexible payment options

Choose how much you want to receive, and how often (subject to minimum payments required by law).

Have your pension paid monthly, quarterly, half-yearly or annually to your nominated ANZ bank account. And for extra flexibility, you can also make one-off withdrawals from your account.

Trustee and Fund information

ANZ Smart Choice Super and Pension is provided by OnePath Custodians Pty Limited.

Learn more

Your super is your independence. Get on top of it today.

Open an account online

It takes ten minutes to apply online for ANZ Smart Choice Pension.

Open an account

Manage my account

Log in to check your balance and transactions, adjust your investment mix and more.

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Talk to us

If you have any questions our customer service team is here to help.

Call 13 12 87

Mon-Fri 8:30am to 6:30pm (Sydney/Melbourne time)

Intl: +61 2 8366 1500   

Use the ANZ App

Open an account, consolidate and track your super in the ANZ App (on iOS only, not available on ANZ Plus).

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Performance and updates

Super performance

Information on how ANZ Smart Choice Super and ANZ Smart Choice Pension are performing.

Learn more

 

Important information

Stay informed of important changes that may impact your ANZ Smart Choice Pension account.

Learn more

How to make a complaint, compliment or provide feedback

We value your feedback regarding our performance and we’re committed to resolving any concerns you may have. If you have a complaint about ANZ Smart Choice Super and/or Pension (or wish to obtain further information about the status of an existing complaint), please:

Call us on:

13 12 87 weekdays from 8:30am to 6:30pm (Sydney/Melbourne time)

+61 2 9234 6112 for international clients

 

Email us at: superfeedback@ioof.com.au

Lodge an online compliment, suggestion or complaint

Write to:

OnePath
GPO Box 5306
Sydney NSW 2001

Where possible, concerns will be resolved straight away. 

Where this is not possible or further investigation is required to resolve your complaint, our ClientFirst team will acknowledge your complaint within one business day and will consider and respond to your complaint as quickly as possible. At any stage you're welcome to contact your assigned Case Manager for an update on the progress of your complaint.

Your complaint will be reviewed in line with our principles: 

  • Be human - we treat those around us the way we’d like to be treated – openly, honestly and respectfully. 
  • Deliver what matters - we make sure we understand what matters to every client and we make it happen. 
  • Stronger together - only by working together can we truly serve our clients.
  • Keep it simple - we remove complexity.
  • Do what’s right, not what’s easy - we back ourselves to make the right call. We speak up.

If you are not satisfied with the resolution offered, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA.

Australian Financial Complaints Authority (AFCA)

AFCA offers fair and independent complaint resolution service that is free to consumers.

Website: www.afca.org.au

Email: info@afca.org.au

Telephone:

1800 931 678 (free call) - on weekdays (except on public holidays) from 9am to 5pm (Sydney/Melbourne time).

In writing to:

Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001

There are some time limits for lodging certain complaints. This includes complaints about the payment of a death benefit, which you must lodge with AFCA within 28 days of being given our written decision.

IOOF Group Complaints Policy documents

IOOF Group Complaints Policy (PDF) 

IOOF Group Complaints Policy – Arabic (PDF)

IOOF Group Complaints Policy - Greek (PDF)

IOOF Group Complaints Policy – Italian (PDF)

IOOF Group Complaints Policy - Simplified Chinese (PDF)

IOOF Group Complaints Policy - Traditional Chinese (PDF)

IOOF Group Complaints Policy - Vietnamese (PDF)

IOOF Complaint Acknowledgment Flyer (PDF)

“ANZ Smart Choice Super” is a suite of products consisting of ANZ Smart Choice Super and Pension (PDF)ANZ Smart Choice Super for employers and their employees (PDF) and ANZ Smart Choice Super for QBE Management Services Pty Ltd and their employees (PDF). The ANZ Smart Choice Super and Pension product is distributed by Australia and New Zealand Banking Group Limited (ANZ) (ABN 11 005 357 522).  We recommend that you read the ANZ Financial Services Guide (PDF), before deciding whether to acquire or continue to hold this product. View the ANZ Smart Choice Super and Pension Target Market Determination (PDF). ANZ Smart Choice Super for employers and their employees and ANZ Smart Choice Super for QBE Management Services Pty Ltd and their employees are MySuper compliant products issued pursuant to the latest PDS available at anz.com/smartchoicesuper. View the ANZ Smart Choice Super for employer and their employees Target Market Determination (PDF). ANZ Smart Choice Super is part of the Retirement Portfolio Service (the Fund) (ABN 61 808 189 263) and is issued by OnePath Custodians Pty Limited (ABN 12 008 508 496, AFSL 238346, RSE L0000673) (OPC), the trustee of the Fund. OPC is a member of the Insignia Financial Group of companies, comprising Insignia Financial Ltd (formerly IOOF Holdings Ltd) ABN 49 100 103 722 and its related bodies corporate (Insignia Financial Group). The Australia and New Zealand Banking Group Limited (ANZ) (ABN 11 005 357 522) brand is a trademark of ANZ and is used by OPC under licence from ANZ. ANZ and the Insignia Financial Group of companies (including OPC) are not related bodies corporate. ANZ does not stand behind or guarantee these products.

Before re-directing your super or moving your money into ANZ Smart Choice Super, you will need to consider whether there are any adverse consequences for you, including loss of benefits (e.g. insurance cover), investment options and performance, functionality, increase in investment risks and where your future employer contributions will be paid. 

This information is of a general nature and has been prepared without taking account of your personal needs, financial situation or objectives. Before acting on this information, you should consider whether the information is appropriate for you having regard to your personal needs, financial circumstances or objectives.

All fees are subject to change. Other key features are relevant when choosing a super fund, including performance. Past performance is not indicative of future performance.

Taxation law is complex and this information has been prepared as a guide only and does not represent taxation advice. Please see your tax adviser for independent taxation advice. The information on insurance cover is a summary only of the terms and conditions applying to the insurance cover. To the extent there is any inconsistency with the terms of the insurance cover provided by the insurer, the terms of the insurance policy will prevail.

ANZ does not represent or guarantee that access to ANZ Internet Banking or the ANZ App will be uninterrupted. Temporary service disruptions may occur. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF) and here for Android (PDF) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

The ANZ App is provided by ANZ. Super and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. ANZ recommends that you read the ANZ App Terms and Conditions available at anz.com and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. 

Apple Pay and Touch ID are trademarks of Apple Inc.

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.

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The investment mix is selected based on the member’s decade of birth.

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Cover ceases when the member reaches age 75 for Death insurance.

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Other conditions and benefit exclusions may apply as disclosed in the ANZ Smart Choice Super and Pension Additional Information Guide (PDF 1MB).

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