*Eligibility criteria, T&Cs, fees & charges apply.
Overseas Travel and Medical Insurance can cover you for up to a period of 6 continuous months. This is for a range of contingencies including:
A range of pre-existing medical conditions is automatically covered and cover for other pre-existing medical conditions may be available at an additional cost.
For more information, read the Premium Cards - insurances booklet (PDF 366kB).
Rental Excess Cover reduces your excess if you have an accident in a car you hire from a major car rental company in Australia using your ANZ Platinum or ANZ Black card account. Most car rental companies generally charge around $20 to $30 per day for this type of insurance. Without it, your excess for damage to a rental car in the event of an accident could be anywhere between $2,000 to $5,000. This complimentary cover will pay your rental excess over the first $350 up to a maximum of $5,000.
When you purchase a return interstate flight fare for a trip of up to 14 days on your ANZ Platinum or ANZ Black card account, you may be covered by Interstate Flight Inconvenience Insurance. This could protect you against unforeseen events in certain cases including trip cancellation and lost or stolen luggage.
Transport Accident Cover pays a benefit of up to $750,000 in the event of accidental death or up to $375,000 for an injury, while you are a passenger in a licensed plane, tourist bus, train or ferry provided you have paid for the full cost of that transportation with your ANZ Platinum or ANZ Black card account.
90-day Purchase Security Insurance covers you against loss, theft or accidental damage for most personal items you purchase on your ANZ Platinum or Black credit cards for 3 months from the date of purchase.
What credit card purchases are you covered for? Most personal items like: cameras, mobile phones, handbags and stereos.
What types of purchases aren’t you covered for?
Extended Warranty Insurance gives you peace-of-mind when you purchase major personal and household items with your ANZ Platinum or Black card account – increasing the Manufacturer’s Warranty for up to an additional 12 months.
What the Extended Warranty Insurance could cover you for:
Extended Warranty Insurance could cover most personal items for breakdown or defect, as long as you were using the item for the purpose it was made and the breakdown or defect is covered by the terms of the Australian warranty.
What the Extended Warranty Insurance doesn’t cover you for:
How does the Best Price Guarantee Scheme work?
Like ANZ Platinum and Black cardholders, ANZ First cardholders may also be eligible for complimentary insurance for shopping. ANZ First cardholders can enjoy the same benefits with:
Read the ANZ Credit Cards Insurance Features Brochure (108kB) for more information.
If you’re overseas and need assistance, QBE Assist are on call 24 hours a day, 7 days a week. The numbers below are toll-free from a landline, but you’ll be charged if you’re calling from a mobile phone.
If you can't use the toll free numbers above, please contact the Emergency Assistance team using the contact details below.
Phone: + 61 3 8523 2800
Fax: + 61 3 8523 2815
Within Australia: 1300 555 019 or 03 8523 2800
Please do not contact ANZ if you need to make a claim, as we don’t approve or process insurance claims.
Phone (toll free): 1300 135 271 (Monday to Friday 8:30am-6pm AEST)
Postal Address: P.O Box 12090 Melbourne VIC 8006
You'll find full details about these insurances policies in our Premium Cards - insurances booklet (PDF 366).
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The Overseas Travel and Medical Insurance master policy, the Transport Accident Cover master policy and Rental Excess Cover master policy (the Master Policies) are issued by QBE Insurance Australia Limited ABN 78 003 191 035 to ANZ. Cover under the Master Policies is provided to eligible participating cardholders by operation of section 48 of the Insurance Contracts Act 1984 (Cth). The eligibility criteria which you must meet for each of the Master Policies is set out in the Premium Cards - Insurance booklet (PDF 366kB) - Part 1 QBE Product Disclosure Statement and policy wordings. When overseas, we recommend that you carry proof that you have met the eligibility criteria. Any advice has been prepared without taking into account your objectives, financial situation or needs. You must decide whether or not it is appropriate, in light of your own circumstances, to act on this advice. You should ensure you obtain and consider the PDS before you make any decision to acquire it.Back to top
Extended Warranty Insurance, 90-day Purchase Security Insurance, Best Price Guarantee Scheme and Interstate Flight Inconvenience are part of a group policy issued by QBE Insurance (Australia) Limited ABN 78 003 191 035, AFSL 239545 to ANZ. Access to the benefit of cover is provided to eligible ANZ cardholders by operation of s48 of the Insurance Contracts Act 1984 (Cth). Terms, conditions and exclusions apply. For more information refer to the Premium Cards - insurances booklet (PDF 366kB).Back to top
This estimate is based on a couple/family purchasing a standard international annual multi-trip policy underwritten by QBE without any customisation for pre-existing conditions or without taking into account any special conditions or requests as of 16 September 2015.Back to top
Extended Warranty Insurance and 90-day Purchase Security Insurance are part of a group policy issued by QBE Insurance (Australia) Limited ABN 78 003 191 035, AFSL 239545 to ANZ. Access to the benefit of cover is provided to eligible ANZ cardholders by operation of s48 of the Insurance Contracts Act 1984 (Cth). Terms, conditions and exclusions apply. For more information refer to the ANZ Credit Cards Insurance Features Brochure (108kB).Back to top