Only the funeral bill can be paid for directly from the deceased’s account once we have received the original tax invoice from the funeral director.
If you would like to claim for funeral costs that you already paid, we will need the original receipt in addition to the tax invoice in order to reimburse the payment to the person who paid it. If there aren’t enough funds in the account to fully cover the invoice, we will close the account and pay the balance of the account to the funeral director as a part payment. This can be done by visiting an ANZ branch, or by sending the invoice to ANZ Deceased Estates.
No other related expenses such as the wake, headstone or memorial can be paid from the deceased person’s account.