Manage my accounts

You can link your accounts to ANZ Internet Banking in one of three ways:

1. Use the "Link/delink personal account" function in ANZ Internet Banking. This will take 24-48 hours. See Link or delink a personal account* for more information.
2. Contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9699 6908) 24 hours a day, seven days a week. This will be immediate.
3. Visit your nearest ANZ branch. This will be immediate.

*If you are an ANZ Internet Banking for Business customer, please see Link or delink a business account for more information.

Current balance

The current balance incorporates all transactions that have been processed to the account.

• It may include funds which have been deposited but not yet cleared and therefore are not available for withdrawal.
• Likewise it may not show recently withdrawn funds until they have been fully processed.

Available funds

Available funds are the total amount available for withdrawal from your account.

• It will include account specific items such as withdrawal limits, credit limits, redraw and overdraft facilities.
• It will also include the recent transactions that are in the process of being posted to your credit card or visa debit account.
• It will not include funds that are currently held in an ANZ Term Deposit, as these funds are usually unavailable until investment maturity.
• It will not include all funds that have been deposited but not yet cleared, such as cheques waiting for clearance.

Find out more about your balances:

• View my balances

The "homepage" allows you to view a list of accounts you have linked to ANZ Internet Banking. You can perform the following functions from this page:

• View the current and available balances
• View tax invoice - ANZ Internet Banking for Business customers
• View the account options for the current offers on your existing linked ANZ accounts - for eligible customers
• Rename and Reorder my accounts

• Download my transactions

• CSV files

• Do I need special software to download my transactions?

Online statements are automatically available for most eligible accounts linked to ANZ Internet Banking. 

Determine if your account is eligible for online statements by viewing the full list here:

• Eligible accounts

• Add an additional cardholder

• Will an additional cardholder be able to log on to my ANZ Internet Banking?

The question mark that you can see across your ANZ Internet Banking links to the "Help" section.

When you click on the question mark, it gives you additional information, step by step instructions and faqs on that particular function.

• Outstanding authorisations

• BSB number

Here are some tips on how to get the most out of ANZ Internet Banking during tax time.

To view and print a summary of the interest and charges for all your eligible linked accounts from the last financial year:

• Account interest and charges

To view, download and print statements of each of your eligible linked accounts from the last financial year:

• View statements

To download the transaction history from each of your linked accounts from the last financial year:

• Download my transactions

Lastly, it might be a good time to clean up payees and billers you no longer use:

• Delete a Pay Anyone payee
• Delete a BPAY biller
• Delete an international payee