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We're here to help you get back on top of things
As the impact of COVID-19 is felt across the country, we want to reassure you that we're here to help. We're in this together and your financial wellbeing is a top priority.
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Personal customers
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Are you struggling financially?
Hardship can affect people in different ways
We may be able to provide you with hardship assistance depending on your circumstances.
Mobile payments
Reduce contact with cash, cards and PIN pads – use your compatible phone or wearable device.
ANZ App
Manage your money and see daily spending in a glance.
Internet Banking
Transfer money, pay anyone, view your accounts, and more.
Phone banking
Get your banking basics done when you can’t get online.
Latest news
ANZ supports Government’s latest stimulus package – 26 March 2020
ANZ launches major COVID-19 support package – 20 March 2020
Protecting our staff and customers
We’re doing everything we can to look after our staff and customers, so in line with Government requirements, please don’t visit our branches if any of the following applies to you:
- You have travelled overseas in the past 14 days
- You have been in contact with someone who has been diagnosed with COVID-19
- You are experiencing fever, breathing difficulties, fatigue, a cough or sore throat
Be careful of scams
Look out for suspicious emails, calls or text messages claiming to be from us, other organisations or government authorities.
Cashless payments
Did you know there are ways you can avoid handling cash?
When buying something, simply hold your ANZ debit card, credit card or compatible mobile device or wearable over the payment machine found in most shops and you’re done. This works for payments under $100.
Learn more about contactless payments.
Government updates
Australia's economic response
The Australian Government has announced a series of economic stimulus packages to help support affected workers, businesses and the broader community. This includes two separate $750 payments to eligible Australians starting 31 March, 2020. To learn more, or to find out if you’re eligible, visit the Treasury website.
Latest health information
Get the latest information on how the Australian Government is monitoring and responding to the COVID-19 outbreak, how you can help slow the virus and what to do if you have symptoms. To learn more, visit the Department of Health website.
Latest travel information
Only Australian citizens, residents and immediate family members can travel to Australia at present and are required to self-isolate for 14 days. Travel restrictions are subject to change, so check the Home Affairs website for the latest information.
Applications for credit are subject to ANZ’s credit approval criteria. Terms and conditions, and fees and charges apply. Australian credit licence number 234527.
Interest rates on this page are subject to change.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
Mobile payments available on compatible devices and eligible ANZ cards. View the full list at anz.com/mobilepayments.
Terms and conditions apply to the use of Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay.
Apple, Apple Pay and iPhone are trade marks of Apple Inc., registered in the U.S. and other countries.
Android, Google Pay and the Google Logo are trade marks of Google LLC.