Check out our home loan rates
Explore our home loan interest rates and special home loan offers.
Support measures for customers impacted by the pandemic
We continue to offer a range of support measures for customers impacted by the pandemic. If you are affected and an existing ANZ customer, we’ll work with you to understand your circumstances and identify measures that may be available to assist you.
Government resources for individuals
Government payments may be available if you or your family are affected by COVID-19. For details visit the Australian Government website.
General tips and advice
Check out our general tips and advice for home owners, business owners and others that may help reduce some of the financial pressure you’re currently experiencing.
Applying for financial assistance
If you’ve had a look at our tips and advice and you’re still worried about making your repayments or staying on top of the bills, then it might be time to apply for short-term financial assistance.
Coming off financial assistance
If you’ve successfully applied for assistance and you’re starting to get back on your feet, this section contains articles and tools to help you start making your repayments again.
Home owners
Consider using other accounts to make payments, accessing funds through redraw, reducing your repayments, switching to interest only payments, or fixing your rate temporarily.
Business owners
ANZ continues to offer access to new loans through the Australian Government’s SME Loan Recovery Scheme to support the economic recovery of our eligible business customers.
Personal loans
Consider options such as reducing your repayment to the minimum repayment amount to help manage your finances during this time.
Credit cards
Consider options such as transferring to a card with lower interest rates, lowering your credit limit or setting up direct payments to stay on top of things.
Banking through COVID-19
As an essential service, our branches will remain open unless specifically listed as an exposure site. We also have a range of online and self-service options available to you.
If you’ve experienced a loss of income or a downturn in business due to COVID-19, then applying for financial assistance might be the right step. It’s extra support to help manage financial difficulty when you need it most.
What you need to know about restarting your repayments
Access to short-term financial assistance has brought welcome relief to many. Learn about what it means to come off assistance and how you can be best prepared to restart your repayments.
Why I focused on my debt when times got tough
Celebrity trainer, Libby Babet, paused her home loan repayments when times got tough. But as soon as she could, she prioritised repaying her debt, knowing it could save her money in the long run.
Fine tuning your home loan
No prep, no paperwork. An ANZ Home Loan Check-In 15-minute chat could help you find ways to fine-tune your home loan.
Not ready to re-start your full repayments?
If you’re concerned about your ability to meet your full repayments once your assistance ends, it’s really important that you contact the ANZ Customer Connect team as soon as possible. We’ll work with you, and may refer you to external support for more ways to get back on top of your debt long-term.
Monday to Friday, 9am to 7pm AEST
Estimate my home loan repayments
Use our calculator to see how you may be able to adjust your home loan repayments.
Our COVID-19 customer support: statement of intent (PDF, 104kB) explains how we are supporting you through this challenging time.
The information set out above is general in nature and has been prepared without taking into account your objectives, financial situation or needs. Before acting on the information, you should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs. By providing this information ANZ does not intend to provide any financial advice or other advice or recommendations. You should seek independent financial, legal, tax and other relevant advice having regard to your particular circumstances.